Amicasa Home Care

Pros

• The caregivers at Amicasa are very good and attentive, meeting the needs of their clients effectively.
• Ernel and Evelyn provide excellent assistance in setting up care for clients, ensuring that families receive the support they need.
• Overall service quality is good, with no complaints except for occasional billing issues.
• With the right Certified Nursing Assistant (CNA), families can receive satisfactory care tailored to their loved ones' needs.
• The establishment successfully facilitates regular visits from CNAs to assist families in caring for their relatives.

Cons

• The facility charges an exorbitant fee of $200,000 per year for full-time service.
• They have been accused of prescribing medication without the primary doctor’s permission to keep patients sedated and less demanding.
• The management seems to obstruct communication with patients' primary care doctors by altering their accounts.
• The owner is described as a liar who treats caregivers poorly.
• Caregivers reportedly clean and rearrange patients' homes without consent in search of hidden items.
• There are allegations that the organization has a close relationship with adult protective services, making it difficult to report concerns.
• Staff turnover appears high; they struggle to find reliable CNAs willing to work long hours.
• Some clients have reported difficulty in getting timely assistance due to a lack of available caregivers.
• There are claims that employees might be undocumented immigrants, raising concerns about their employment practices.
• Instances have been mentioned where caregivers set up scenarios to provoke clients into yelling so they can record it for potential legal action against them.

Review

Amicasa, a facility professing to provide love and care for individuals needing respite or hospice services, has attracted mixed reviews from families seeking support for their loved ones. While some clients praise the attentiveness of caregivers and express satisfaction with the service provided, others raise severe concerns regarding the ethics, operations, and management practices of the organization.

One glaring issue highlighted in various reviews is the exorbitant cost associated with Amicasa's services, which can reach up to $200,000 a year. Customers have reported feeling misled about the quality of care relative to this significant expense. There are alarming allegations suggesting that client medications are prescribed by an affiliated psychiatrist without prior permission from primary doctors, potentially endangering patients’ health. Furthermore, there are claims that staff discourage regular doctor visits under the guise of keeping patients comfortable at home, effectively prioritizing profit over patient care.

Concerns extend beyond medical practices to operational conduct. Reviewers allege a troubling pattern of behavior where personal accounts with patients' primary doctors may be altered in ways that prevent families from receiving timely updates on their loved ones’ health status. This creates a significant barrier for families who want to ensure their loved ones are receiving appropriate medical attention and raises ethical questions about transparency in patient care.

In addition to these serious allegations concerning patient treatment and communication barriers, complaints also center around staffing issues within Amicasa. Several reviewers emphasize the difficulty in securing qualified Certified Nursing Assistants (CNAs) willing to commit long-term hours; one review lamented how Mrs. Love struggled to retain personnel who were dedicated enough for ongoing care requirements. This staffing shortage not only impedes consistent care but places additional stress on family members who may have thought they had chosen a reliable option for assistance.

Conversely, some reviews present more favorable perspectives on Amicasa’s caregivers themselves. Many clients commend individual caregivers as attentive and capable of meeting clients' needs efficiently when employed correctly. A specific mention was made regarding Ernel and Evelyn’s helpfulness in setting up care schedules for family members—a reflection that personalized engagement does occur within certain contexts at Amicasa.

However, even among positive reviews, criticisms linger—especially about billing practices causing confusion among clients trying to navigate payment processes satisfactorily. Families express frustration over discrepancies in billing information that create unnecessary complications during what is typically an emotionally charged time seeking support for elderly relatives or those facing serious health challenges.

Ultimately, experiences with Amicasa underscore a contentious dichotomy between purported values of compassion versus operational realities marked by alleged unethical practices and inadequate staffing solutions. For families grappling with tough decisions related to hospice or respite care services, it becomes crucial to weigh both positive caregiving experiences alongside serious ethical concerns while determining whether Amicasa aligns with their needs and values concerning family member welfare.

This part of Stockbridge, Georgia offers a variety of convenient amenities such as restaurants like Mrs. Winner's Chicken & Biscuits, Waffle House, and Popeyes Louisiana Kitchen located within close proximity. Additionally, there are several pharmacies like Moye's Pharmacy and CVS nearby for easy access to medications. For medical needs, there are various physicians' offices including Southern Crescent Endoscopy and Kids Time Pediatrics in the area. In terms of recreation, Memorial Park is just a short distance away for leisurely walks or outdoor activities. Overall, this area provides a mix of dining options, healthcare facilities, and recreational opportunities making it a convenient and comfortable location for senior living.

Restaurants

• Mrs. Winner's Chicken & Biscuits (0.5 miles)
• Waffle House (1 miles)
• Popeyes Louisiana Kitchen (1.5 miles)
• Zaxby's (1.5 miles)
• Chick-Fil-A (2.2 miles)
• McDonald's (2.8 miles)
• McDonald's (2.8 miles)

Pharmacies

• Moye’S Pharmacy (0.6 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (4.7 miles)

Parks

• Memorial Park (0.6 miles)
• Bud Kelley Park (8 miles)

Physicians

• Village Overlook (2.1 miles)
• Southern Crescent Endoscopy (2.3 miles)
• Piedmont Henry Radiation Oncology Center (2.4 miles)
• Pain Management Atlanta (2.4 miles)
• Kids Time Pediatrics (2.4 miles)
• Caritas Medical Center (2.4 miles)
• Peachtree Vascular Specialists, PC (2.4 miles)

Cafes

• Starbucks (2.5 miles)
• Eat More Korean (5.5 miles)
• Queen Bee Coffee Company (8.6 miles)

Transportation

• U-Haul Mobility & Storage at Eagles Landing (2.8 miles)

Hospitals

• Children's Healthcare (2.9 miles)

Theaters

• AMC Southlake 24 (5.6 miles)

Places of Worship

• St James the Apostle Catholic Church (7.3 miles)