Amica Home Care Corporation

Pros

• Joyce McDaniel was grateful for the in-home physical therapy following her total knee replacement.
• Ms. Yolanda provided attentive, proactive home health care, answering questions and contacting the primary care physician to coordinate care.
• Denise, Sharon, Travis, Lechandra, and Gloria were described as sweet, friendly, and genuinely concerned about taking care of the patient.
• The home health staff were praised as caring, knowledgeable, kind, and dependable by the family.
• The caregivers for the elderly mother were described as caring, knowledgeable, kind, and dependable, with the family expressing appreciation.

Cons

• The initial visit was described as a 15-minute joke, with no wound assessment and no vitals taken.
• There were repeated cancellations and no-shows, with staff asking if care should still be provided while the patient was in other settings.
• A branch mix-up led to the wrong office taking on the patient, requiring many appointments to be redone and delaying nurse visits.
• PT and OT care were deemed ineffective or a waste of time, resulting in a month of lost progress.
• Office staff were described as incompetent, uncaring, rude, and unresponsive, with frequent missed calls.
• There were accusations of dishonesty and misrepresentation, including lack of hospital referrals and unreturned calls.
• The overall experience was characterized as the worst medical facility, with horrible communication and nurses never showing up or calling.
• The reviewer would not recommend the company.

Review

A range of experiences with Amedisys Home Health emerges in these reflections, mixing heartfelt appreciation with sharp frustration. On the one hand, families recount moments of genuine care delivered in the home, where thoughtful clinicians and attentive communication made a real difference during vulnerable times. On the other hand, several reviews describe a pattern of scheduling glitches, miscommunication, and missed visits that left patients worried, frustrated, and sometimes headed back toward hospital care. Taken together, the accounts point to a service that can be exceptionally compassionate and capable in individual interactions, but struggles with consistency and reliability across teams and branches.

Joyce McDaniel, after a total knee replacement, highlights a deeply positive in-home therapy experience. She specifically thanks her physical therapist Ty for effective, attentive care, expressing sincere gratitude. Another caregiver, Ms. Yolanda, a nurse with Amedisys Home Health, is praised for her thoroughness and approach. Joyce emphasizes that Yolanda answered questions clearly, even contacting the patient's father's primary care doctor to ensure orders and steps were in order, and that Yolanda never made them feel like a burden despite the many questions that come with a new daily routine. These testimonials sketch a picture of what excellent in-home care looks like - responsive, communicative, and reassuring to families navigating complicated medical landscapes.

There are equally strong endorsements in other, more specific scenarios. A family caring for a father after lumbar decompression surgery venerates the staff they encountered - Denise, Sharon, Travis, Lechandra, and Gloria - describing them as kind, friendly, and genuinely concerned about their dad's well-being. They feel blessed to have had such dedicated care and express heartfelt thanks for the combination of physical therapy, occupational therapy, and nursing visits that contributed to their father's recovery. In another positive thread, several reviewers note that, when the home care team functions well, the staff's knowledge and kindness can be a stabilizing force during difficult medical trajectories.

Yet the narratives are not uniformly favorable. A recurring theme across multiple reviews is a breakdown in scheduling and branch coordination that leaves patients stranded or uncertain about when help will arrive. One family recounts a sequence where only one caregiver showed up, while the rest of the plan - an occupational therapist and a nurse - was disrupted by cancellations, ER visits, and late reschedules. The nurse even asked whether she should still come when she was delayed by an emergency, and the eventual visit occurred much later than planned, jeopardizing an already fragile arrangement for taking a family member to the hospital. The frustration is amplified by repeated no-shows and last-minute changes that erode trust and safety.

Another set of reviews paints a picture of misrouting and mismatched expectations. A patient's family describes being assigned to the wrong office and enduring a cascade of issues: a 15-minute initial visit that didn't assess wounds or vitals, followed by days of back-and-forth with management to get things aligned. They eventually learned their loved one's home health needs were out of their assigned area, forcing a painful reassignment to a different branch and forcing several initial appointments to be redone. The overall tone is one of exasperation and anger, compounded by the perception that the system drags its feet when urgent care is required and that branch boundaries stand in the way of timely, coherent care.

Therapy efficacy is another stress point in these accounts. A family with a son requiring post-surgical rehabilitation reports three PT visits that yielded no noticeable progress, followed by an OT experience that felt like a waste of time. The result, for this patient, was the loss of a full month of potential progress, ultimately leading them to move to outpatient rehab where they could regain momentum. This contrasts starkly with the positive stories, underscoring that even well-intentioned clinicians can be hampered by factors beyond their control, such as scheduling reliability and continuity of care.

Several reviews go further, accusing the office side of being poorly managed, rude, or uncaring, regardless of the clinical kindness demonstrated by individual therapists or nurses. The sentiment repeated is that while the clinical staff may be capable and compassionate, the administrative and coordination elements - communications, timely calls, and dependable scheduling - are missing or inconsistent. One particularly emphatic warning urges others to stay away, describing a cycle of wrong branch assignments, missed appointments, and a lack of timely follow-up that culminates in avoidable hospital visits or delayed essential tests.

A subset of the feedback centers on specific negative encounters - knee replacement patients receiving a hospital referral late or not at all, a therapist who appeared rude and failed to provide essential information, and a pattern of calls that went unreturned or unaddressed. In some cases, patients felt unvalued, with staff who canceled or failed to show up, leaving families to juggle uncertainty and fear about ongoing medical needs. The most severe tone comes from explicit statements that the company is not trustworthy or professional, with some reviewers vowing not to use Amedisys again or to refer others to avoid the same experiences.

Taken together, these reviews sketch a service with a potent capability to deliver compassionate, effective care through standout individuals, alongside a troubling pattern of communication gaps, scheduling failures, and branch coordination problems. The stories suggest that when care is consistent, attentive, and well-coordinated, patients and families experience relief and progress. When it is not, the consequences can be serious and emotionally taxing, sometimes requiring hospital-level interventions or a pivot to alternative care pathways. This composite portrait emphasizes the urgent need for stronger systems that ensure reliable scheduling, clear communication, and seamless coordination across branches so that the compassionate care shown by many clinicians can be delivered consistently and safely in every patient's home.

This part of Stockbridge, Georgia offers a variety of amenities that cater to the needs of seniors. With several pharmacies located within a short distance, access to medications and healthcare services is convenient. The presence of various dining options, including Mrs. Winner's Chicken & Biscuits and Chick-Fil-A, ensures that seniors have easy access to delicious meals. Additionally, there are multiple medical facilities nearby such as Village Overlook and Kids Time Pediatrics for any healthcare needs. For entertainment, AMC Southlake 24 theater is within driving distance for movie nights out. Overall, this area provides a mix of essential services and recreational opportunities for seniors looking for a comfortable living environment in Stockbridge.

Restaurants

• Mrs. Winner's Chicken & Biscuits (0.5 miles)
• Waffle House (1 miles)
• Popeyes Louisiana Kitchen (1.5 miles)
• Zaxby's (1.5 miles)
• Chick-Fil-A (2.2 miles)
• McDonald's (2.8 miles)
• McDonald's (2.8 miles)

Pharmacies

• Moye’S Pharmacy (0.6 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (4.7 miles)

Parks

• Memorial Park (0.6 miles)
• Bud Kelley Park (8 miles)

Physicians

• Village Overlook (2.1 miles)
• Southern Crescent Endoscopy (2.3 miles)
• Piedmont Henry Radiation Oncology Center (2.4 miles)
• Pain Management Atlanta (2.4 miles)
• Kids Time Pediatrics (2.4 miles)
• Caritas Medical Center (2.4 miles)
• Peachtree Vascular Specialists, PC (2.4 miles)

Cafes

• Starbucks (2.5 miles)
• Eat More Korean (5.5 miles)
• Queen Bee Coffee Company (8.6 miles)

Transportation

• U-Haul Mobility & Storage at Eagles Landing (2.8 miles)

Hospitals

• Children's Healthcare (2.9 miles)

Theaters

• AMC Southlake 24 (5.6 miles)

Places of Worship

• St James the Apostle Catholic Church (7.3 miles)