Helping Hands Personal Care
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10156 Waycross Highway, Screven, GA 31560
For more information about senior living options: (844) 490-3973
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Tania and William are wonderful people. Tania has a giving heart and is a caring person. The staff at Helping Hands Home Service are very professional, attentive, and caring. Helping Hands Home Service is a great privately owned company with office staff who work extremely hard. CNAs and PCAs work very hard to ensure client satisfaction. Helping Hands has the most caring, compassionate, and concerned nurses, administrators, CNAs, and case workers. The company is easy to work with, privately owned, and provides a high level of customer service, making clients feel like family.
The company is not capable of handling caregiving and lacks compassion, care, responsibility, and ethics. The company is very disorganized and not helpful when problems arise. The scheduling staff is lousy at keeping people on staff and cancels services due to a roach issue, despite prior discussions; staff frequently call out and lack adequate housekeeping training. The company is awful.There is a strong sense among many clients and families that Helping Hands Home Service embodies the kind of care and personal attention they want when navigating home health needs. Several reviews highlight Tania and William as exemplary leaders whose giving hearts set the tone for the whole organization. The comments repeatedly frame Tania and William as integral to the company's impact in the community, with family-like devotion to easing the load on families while ensuring loved ones are well cared for. In these voices, the company feels not just like a service provider but a reassuring presence in people's daily lives.
The most glowing testimonials describe experiences that felt individualized, professional, and genuinely caring. One reviewer called the staff "professional, attentive, and caring," and asserted they could not recommend a better company. The sense across these accounts is that the team goes beyond the basics of home health care, taking time to listen, respond, and tailor services to the unique needs of each client. Such praise often accompanies declarations that the experience was "the most wonderful," underscoring the impression that Helping Hands delivers on its promise to relieve burdens while caring for people with dignity and respect.
Another recurring positive thread centers on the company's structure and responsiveness. Commenters emphasize that Helping Hands is a privately owned company, which they associate with a higher level of customer service and more personalized attention than they have found with corporate-owned agencies. The office staff are highlighted as hardworking and dedicated to getting clients the services they need, while the hands-on work of CNAs and PCAs is repeatedly described as earnest and capable. In these reviews, the combination of a hands-on approach from direct care staff plus diligent office support translates into a sense of reassurance for families who rely on these services.
Several reviewers specifically celebrate the breadth of care and accessibility. The notion that staff are "a phone call away, no matter the time of day or night" stands out as a key strength, reinforcing the idea that the agency is committed to being there when families need guidance or assistance most. The praise extends to the quality of clinical and administrative personnel - nurses, administrators, CNAs, and case workers - who are portrayed as genuinely caring about patients and their families. This strand of feedback reinforces the impression that Helping Hands can be a dependable partner in ongoing home health journeys.
Yet not all feedback is uniformly positive. A contrasting voice warns prospective clients that the company can fall short in critical areas of caregiving. This reviewer argues that the organization is not capable of handling caregiving tasks, using strong language to urge caution: "BEWARE. They lack compassion, care, responsibility and ethics." Such statements emphasize a perception that there can be gaps in the logistical and ethical dimensions of service delivery, and they serve as a reminder that experiences can vary widely by individual circumstance and personnel.
There are also concrete concerns about scheduling reliability and staff consistency. One reviewer notes that the scheduling person is "lousey at keeping people on staff," describing cancellations linked to roaches as well as ongoing staff absences that prevent timely cleaning and service. The same account points to a lack of appropriate housekeeping training among some staff and mentions that the state has already contacted the agency regarding these issues. These critiques highlight the fragility of operations when staffing issues intersect with compliance and quality control.
Other reviewers combine warmth with realism, recounting long-term engagements that reveal both strengths and challenges. For example, families who have been with Helping Hands for years describe the agency as easy to work with, with no staffing issues during their experience, and they testify to a level of care that makes clients feel valued as part of the "Helping Hands family." These memories emphasize the private ownership angle again and a sense that, when things go well, the personal touch and flexibility can be a meaningful differentiator from other providers.
Ultimately, the collection of voices paints a nuanced portrait: Helping Hands Home Service draws high praise for compassionate, dedicated care and the personal commitment of its leadership, staff, and office teams. There is a clear sense that for many families, the company delivers on its promise of support, accessibility, and meaningful caregiving. At the same time, there are cautionary notes about scheduling reliability, staffing consistency, and certain operational and housekeeping issues. The diverging experiences suggest that outcomes may hinge on specific staff assignments, local office management, and the particular needs of each client and family.
In sum, Helping Hands Home Service is described by many as a compassionate, attentive agency with strong leadership and a heartfelt mission, especially praised for its private ownership, responsiveness, and the warmth of its clinicians and coordinators. Yet, there are unmistakable warnings about potential gaps in staffing, scheduling, and training that can affect the quality and reliability of care. For families evaluating home health options, these mixed reviews underscore the importance of a thorough initial assessment, clear communication about expectations, and ongoing check-ins to ensure that care plans align with both clinical needs and personal preferences.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Helping Hands Personal Care in Screven, GA is a board and care home that provides personalized assistance for seniors who require support with their daily activities. Located in a peaceful neighborhood, this community offers a comfortable and homely environment for its residents.
The amenities at Helping Hands Personal Care include cable or satellite TV, a dining room where nutritious meals are served restaurant-style, fully furnished accommodations, a beautiful garden to enjoy nature, housekeeping services to ensure cleanliness, a well-equipped kitchenette for personal use, move-in coordination to assist with the transition, outdoor spaces for relaxation and fresh air, a small library for reading enthusiasts, telephone access to stay connected with loved ones, and Wi-Fi/high-speed internet connectivity for entertainment and communication purposes.
The care services at this community are designed to provide round-the-clock supervision and support. The compassionate staff assists residents with activities of daily living including bathing, dressing, and transfers. They also follow diabetes-specific diets for individuals who require it. Meal preparation and service are provided to ensure proper nutrition. Medication management is taken care of by trained professionals. In addition to physical care, Helping Hands Personal Care offers a mental wellness program to promote the emotional well-being of its residents.
Residents at Helping Hands Personal Care can participate in various activities organized by the community or they can initiate their own resident-run activities based on their interests. Daily activities are scheduled to provide engagement and social interaction among residents.
Furthermore, Helping Hands Personal Care acknowledges the importance of spirituality by having a place of worship nearby where residents can continue practicing their faith.
Overall, Helping Hands Personal Care in Screven, GA strives to offer personalized care that promotes independence while providing necessary assistance. The combination of essential amenities and comprehensive care services makes this assisted living community an ideal option for seniors seeking warmth and comfort in a homely atmosphere.
This part of Screven, Georgia is a well-equipped and convenient area for senior living. There are several places of worship nearby, offering opportunities for spiritual growth and community involvement. In terms of dining options, there are a variety of restaurants within a few miles, providing convenient choices for meals out or takeout. Additionally, there are multiple physicians' offices and a hospital within close proximity, ensuring easy access to medical care when needed. Pharmacies are also readily available for medication needs. Transportation services such as car rentals and U-Haul facilities are conveniently located nearby for any travel or moving needs. Overall, this area offers a range of amenities that would cater well to the needs of seniors looking for a comfortable and accessible living environment in Screven.
Helping Hands Personal Care is located at 10156 Waycross Highway, Screven, GA 31560 in Wayne County, Georgia
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