Visiting Angels in Savannah, GA

Pros

• Visiting Angels is a very worthwhile organization.
• They were absolutely wonderful in dealing with a very stubborn client and could meet ever-changing needs on short notice.
• They provided very compassionate care for an 86-year-old uncle.
• The staff are professional, responsive, and compassionate.
• Kevin leads his team by example and upholds high standards for client care.
• The team is reliable and capable of answering questions, providing care, and offering companionship.
• They give families peace of mind and confidence in their loved ones’ safety.
• They conduct thorough hiring and background checks to ensure experienced caregivers.
• They offer flexible scheduling and accessibility, including support for families who live out of town.
• They become like family, delivering love, comfort, and support.

Cons

• The reviewer felt they were charged top-tier rates for a companion who failed to bathe their mother and handle laundry and cleaning.
• The reviewer described the first caregiver as a risk to their mother, fearing she would fall and would not complete all duties, especially weekly bathing.
• The reviewer described the second caregiver as inexperienced, a “kid” who did not know how to clean.
• The reviewer noted the final straw: the caregiver called in to say she could not make it, and the office could not call them.
• The reviewer urged potential clients not to use Visiting Angels until there is better quality of staff and management.
• The reviewer criticized Kevin's management, citing zero communication, mismanagement of schedules, and a caregiver entering without notice leading to a fall.
• The reviewer claimed Kevin worries about his employees more than his clients and that the service abandoned them without notice.
• The reviewer advised not to contract with this local franchise.

Review

Visiting Angels Savannah is best suited for families seeking highly personal, at-home support that emphasizes safety, companionship, and practical help with daily living. The model works exceptionally well when a loved one can stay in his or her own home with consistent, capable caregivers who attend medical appointments, help with errands and light housekeeping, and provide a reassuring daily presence. It is especially strong for families balancing care from a distance, where there is a need for reliable oversight and regular updates from a local team led by experienced owners. For seniors who prize independence and continuity, and for veterans or those navigating end-of-life care at home, this provider often delivers a sense of control and peace of mind that traditional facility options cannot match.

Those who may want to consider alternatives are those requiring highly predictable, around-the-clock scheduling with zero tolerance for last-minute changes. The Visiting Angels model can involve caregiver turnover or occasional scheduling shifts, and a few families have reported abrupt changes or cancellations on short notice. For clients whose budgets are extremely tight, or who need extensive skilled nursing care on a daily basis, a licensed home-health agency with more robust medical staffing or a transition to a facility setting may be a better fit. In short, when the priority is impeccable, unwavering timeliness and a fixed calendar, it is prudent to explore options with clearer guarantees and more formalized backup coverage.

The core strengths of Savannah Visiting Angels lie in the caliber and character of the caregivers, the accessibility of leadership, and the tangible peace of mind they deliver. Caregivers are repeatedly praised for compassion, attentiveness, and professional conduct, with families noting that staff members feel like trusted extensions of the family. The owners stay actively involved, and families consistently report that communication with the leadership is possible and responsive, not elusive. The ability to accompany loved ones to medical appointments, help interpret doctors’ instructions, and relay concerns back to the family is a recurring, high-value benefit that often shifts the experience from anxious caregiving to manageable, steady support. This combination, real-world compassion coupled with accessible leadership, creates a durable foundation for ongoing in-home care.

The positives are reinforced by a strong emphasis on safety, reliability, and a respectful approach to daily living tasks. Families frequently highlight the sense of security that comes from knowing a capable person is present, monitoring for falls, assisting with ambulation, bathing, laundry, and errands, and staying within the home setting that patients and families know best. Veterans and families navigating complex medical needs often find value in how the team coordinates with outside providers and how caregivers integrate into existing care plans. The office and field teams are described as cohesive, with staff members who demonstrate reliability, integrity, and a willingness to advocate for the client’s needs, which translates into fewer moments of uncertainty for family members.

But caution is warranted given the occasional crack in the system. Notable concerns center on inconsistent communication and, in at least one case, a last-minute service pause that left a family unsure about coverage. These episodes underscore the importance of locking in a detailed, written care plan, a guaranteed backup schedule, and a clear escalation path to a supervisor. Prospective clients should insist on a documented cadence of updates, a dedicated care manager who can coordinate across shifts, and a transparent pricing framework that reflects the scope of services, with contingencies for holidays and vacations. By front-loading expectations and securing robust contingencies, the risk of disruptive gaps diminishes substantially.

In the end, Visiting Angels Savannah offers a compelling, practical option for families prioritizing home-based care with compassionate, capable supervision. For most households, the blend of high-quality caregivers, easy access to leadership, and the ability to maintain independence at home justifies the investment, provided clear expectations are established and contingency plans are in place. If the goal is near-perfect scheduling predictability, or if the budget requires strict ceilings, exploring additional providers or facility-based alternatives may be prudent. Begin with a comprehensive assessment, demand a dedicated care manager, confirm caregiver matching criteria, and secure a trial period to validate that the philosophy of care truly matches the family’s needs.

This area of Savannah, Georgia is a vibrant and convenient location for senior living. With several medical facilities nearby such as Savannah Cardiology, Savannah Pain Management, and various pharmacies like CVS and Walgreens, residents have access to quality healthcare services within a short distance. There are also reputable restaurants like Bonefish Grill and Ole Times Country Buffet for dining options, as well as parks such as Ardsley Park - Hedman Park and Lake Mayer Park for leisurely activities. Additionally, the presence of hospitals like St Joseph's/Candler Health and Memorial University Medical Center ensures that seniors have quick access to emergency medical care if needed. Overall, this neighborhood offers a mix of amenities that cater to the needs of older individuals looking for a comfortable and convenient place to live.

Physicians

• Savannah Cardiology (0.1 miles)
• Savannah Pain Management (0.2 miles)
• Walker T Pendarvis, DMD, MHS (0.2 miles)
• Reames IV Davis L MD - Davis L Reames, MD (0.2 miles)
• Dr Willie Epps (0.5 miles)
• Optim Orthopedics (0.7 miles)
• The Georgia Institute For Plastic Surgery (0.7 miles)

Restaurants

• Bonefish Grill (0.2 miles)
• Ole Times Country Buffet (0.6 miles)
• Sunnyside Up (1 miles)
• Baker's Pride Bakery (1 miles)
• Taco Bell (1.1 miles)
• McDonald's (1.1 miles)
• Green Tea Restaurant (1.1 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Candler Prescription Center at Candler Hospital (0.8 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (0.9 miles)
• Compounding Solutions of Savannah (1 miles)
• Kroger Pharmacy (1 miles)
• CVS Pharmacy (1.4 miles)

Hospitals

• St Joseph's/Candler Health (1 miles)
• Memorial University Medical Center - Pediatric ICU (1.5 miles)
• Memorial Neuro ICU (1.5 miles)
• Memorial Heart and Vascular (1.5 miles)
• Memorial Health University Medical Center Answerone/Nurseone/Switchboard (1.5 miles)
• Georgia Regional Hospital (2.3 miles)

Parks

• Ardsley Park - Hedman Park (2.2 miles)
• Lake Mayer Park (2.4 miles)