202 Windsor Road, Savannah, GA 31419
For more information about senior living options: (844) 490-3973
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The DeSoto is beautiful inside and clean. It has a great location with easy access to Savannah's attractions. The rooms offer wonderful views and a charming, historic atmosphere. The staff are professional, friendly, and accommodating. Charlene is incredibly helpful, and the bellhops are kind. The Harborview room is beautiful and the hotel is within easy walking distance of everything. Rondel and Charlie went above and beyond to recover a guest's item, saving the trip. Guests would definitely return to The DeSoto for its location, comfortable rooms, and outstanding hospitality. The pool and bar areas are nice and inviting.
No maid cleaned the room on Sunday, leaving it dirty despite calls to the front desk. The swimming pool was described as super cold. Elevators don't work and most toilets don't flush; if someone on the floor is showering, others may be affected. The coffee counter staff were rude and there was no free coffee or breakfast anywhere. Lobby bathrooms don't stay stocked with supplies. The hotel is not worth the money; there are better options. Wi-Fi would not connect for streaming and the TV could not connect to the network; front desk assistance was unhelpful. The bar, restaurant, and coffee stand were closed most of the day, and the fitness center had more broken equipment than usable. On arrival the room was not properly cleaned (opened lotion left behind) and the air conditioning never got cold enough; there was no manager on duty to assist. The room itself felt outdated and the TV was small.The DeSoto in Savannah emerges in guest stories as a strikingly beautiful, historic centerpiece of the city, with many visitors praising its elegant interior, prime downtown location, and the sense of staying in a place with real character. Across reviews, the building's charm is consistently highlighted - the brick streets, proximity to SCAD, and the overall "historic hotel" ambiance create a backdrop that guests remember long after check-out. Several travelers also note that the views from certain rooms are lovely and that the lobby, pool bar, and common areas capture a sophisticated sense of place that makes a night or a weekend feel special.
Yet, beneath the layers of praise, there are strong, recurring concerns that color many stays. A number of guests report inconsistent housekeeping, with one particularly troubling instance where no maid came to clean a room on Sunday, despite calling the front desk and being told service would arrive later. Some guests found their rooms not properly cleaned on arrival, or only cleaned after repeated requests, and a few describe supply stock issues in the lobby bathrooms or at the coffee counter. These maintenance and service hiccups create a sense that, although the hotel can be beautiful, the day-to-day experience can be uneven and frustrating for guests who expect a seamless stay.
Another thread running through the reviews is the reliability of the hotel's amenities and technology. Several guests mention that the rooms feel dated and that essential conveniences - such as refrigerators or consistently functioning TVs and reliable Wi-Fi - are missing or problematic. A common complaint concerns the Wi-Fi not connecting well enough to support streaming services like Hulu or Netflix, and TVs that are slow to connect or display "no internet" messages. In some stays, this contributed to a sense of the room being less comfortable than expected for a modern traveler, even as the physical space remained pleasant and clean.
The DeSoto's standout strength, for many, is the staff - especially when it shines despite other issues. A number of guests sing praises for hospitality and service, with particular gratitude directed toward individuals who went above and beyond. Charlene, Rondel, and Charlie receive frequent mentions for their kindness and responsiveness, turning potentially disappointing moments into moments of appreciation. In one touching anecdote, Rondel and Charlie recovered a box of wine accidentally left behind, epitomizing the kind of proactive service that can elevate a stay. Other staff, including bellhops and front-desk personnel, are repeatedly described as friendly, helpful, and professional, even if a couple of front-desk interactions fall short of the ideal high-end hotel experience.
The location itself - central Savannah - appears as a major draw for many guests. The DeSoto's walkability and proximity to the historic district and entertainment options are consistently praised, and several visitors note that this advantage often outweighs other shortcomings. For those planning events, the hotel's ability to host gatherings and weddings is highlighted as a particular strength, with some guests praising the Harborview room for rehearsal dinners and the overall beauty of the space. In some reviews, staff's willingness to support event needs and to guide guests through local options adds a layer of value that makes the stay feel worthwhile.
As for the practicalities of staying in a historic property, opinions differ. Some guests acknowledge that the elevators can be slow or unreliable, with mentions that only one or two of the four elevators are in operation during parts of their stay, and that freight elevators sometimes become the only option. A few guests describe the rooms as on the older side, with some noting that the building's historic character may compromise certain conveniences they are accustomed to in newer hotels. There are even comments about weather or seasonality affecting how long guests want to stay, but overall the sentiment remains that the DeSoto delivers a memorable, if imperfect, experience.
Ultimately, guests' takeaways vary widely, but a common thread persists: The DeSoto offers undeniable beauty, a regal sense of place, and a staff that can be outstanding. For many, the location, the views, the pool area, and moments of exceptional service create lasting positive memories that outweigh the hotel's flaws. For others, the experience is marred by inconsistent housekeeping, maintenance gaps, and functional shortcomings that make the stay feel like a mixed bag for the price. Still, the combination of charm and dedicated staff - the people who go the extra mile - leaves guests with a strong sense of what the hotel can be when operating at its best, and a willingness to consider returning to see how improvements might shape future visits.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Savannah International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Soto Savannah Home 1 is an assisted living community located in the charming city of Savannah, GA. This community offers a range of amenities and care services to ensure residents enjoy a comfortable and fulfilling lifestyle.
Residents can take advantage of the dining room, where they can enjoy delicious meals prepared by the culinary team. The community is fully furnished, providing residents with everything they need for a cozy and welcoming living space. A beautiful garden and outdoor space are also available for residents to relax and enjoy the fresh air.
Housekeeping services are provided to ensure that each resident's living space remains clean and tidy. Move-in coordination is offered to make the transition into the community as smooth as possible.
The Soto Savannah Home 1 also provides essential care services for residents who require assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff coordinates with health care providers to ensure that each resident receives the necessary medical care. Medication management is also available to help residents stay on top of their medication schedules.
In terms of dining options, the community caters to special dietary restrictions, ensuring that all residents' nutritional needs are met. Furthermore, meal preparation and service are provided so that residents can enjoy delicious and nutritious meals.
Transportation arrangements are made for medical appointments, making it convenient for residents to attend their doctor's visits. Additionally, there are various pharmacies and physicians in close proximity to the community, ensuring easy access to healthcare services when needed.
To keep residents engaged and active, scheduled daily activities are organized within the community. These activities provide opportunities for socialization as well as mental and physical stimulation.
Overall, Soto Savannah Home 1 offers a comfortable and supportive environment for seniors in need of assisted living services. With its comprehensive amenities and care services, residents can enjoy a fulfilling lifestyle while maintaining their independence and receiving necessary support when required.
Soto Savannah Home 1 is located at 202 Windsor Road, Savannah, GA 31419 in Chatham County, Georgia
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