Visiting Angels of Roswell

Pros

• They understand Alzheimer's needs and demonstrate patience and a loving tone.
• They provide comfort and care when family members are not present.
• Gloria, Iris, Comfort, and Vivian are true angels who deliver amazing care.
• Dana Harris has had nothing but great experiences with Visiting Angels.
• Visiting Angels has been a Godsend, with every caregiver kind and hard-working.
• They made the first two weeks of knee surgery recovery go extremely well.
• The Roswell team cared for a hospice patient with professionalism and competence.
• They provide a heavenly level of care, anticipating needs with gentle, compassionate service.
• The agency is wonderful, with caring owners and nursing staff.
• Sean is responsive and helpful, with a true heart to help others.

Cons

• Think twice about hiring this service.
• A caregiver dropped the grandmother's pain medicines from her bra, and the caregiver was fired with charges filed.
• The reviewer warns to be careful.

Review

Visiting Angels of Roswell is best suited for families seeking dependable, compassionate in-home support for aging loved ones who can benefit from regular daytime care, assistance with medications during the day, and help coordinating medical appointments. The program shines when a senior can age in place with a familiar routine, yet needs attentive monitoring, gentle reminders, and a trusted partner for tasks that keep independence intact. The model is especially strong for Alzheimer's care and for recovery after surgery, where patient safety and caregiver consistency matter most. Those who prize flexible scheduling and a team that feels like an extension of the family will find this agency aligns well with expectations. If the goal is full-time, 24/7 clinical oversight in a facility, alternatives may make more sense.

On the upside, the core strength is the caregiving staff. Reviews repeatedly praise caregivers for patience, competence, and a compassionate, almost 'angelic' approach that helps families breathe easier. The ability to accompany loved ones to doctor appointments and manage routine tasks with clear, proactive communication stands out. Families report high levels of reliability from the scheduling team, with shifts added quickly to cover gaps, and they repeatedly name individual caregivers by name, signaling real continuity and trust. The owners and nursing leadership are described as caring and hands-on, a small-business feel with credible professional backing. The agency's guidance on dementia and complex recovery reflects a depth of experience that translates into measurable, day-to-day quality of life for clients.

Still, a single, cautionary incident underscores that in-home care carries risk and must be managed deliberately. A caregiver's mishandling of medications and personal valuables led to a security lapse, with the caregiver terminated and charges pursued. While such incidents are not endemic, they illuminate the need for strict policies around medication handling, secure storage, and careful onboarding. Nighttime monitoring is another practical consideration: caregivers need rest, and families should align expectations with scheduling to ensure consistent oversight during vulnerable hours. This is not a fundamental flaw in the Visiting Angels model, but it is a real reminder that strong systems - background checks, ongoing training, clear checklists for meds, and reliable backup coverage - are essential to keep risk at bay.

To maximize the positives and minimize risk, prospective clients should push for concrete protections before start. Ask about background investigations, credentials, and what training exists around medication management and safety with at-home medications. Request a clear plan for continuity of care, including whether the same caregiver will rotate in regularly and what backup coverage looks like if a shift is sick. Clarify 24/7 or after-hours coverage needs and how emergencies are dispatched. Establish a detailed care plan with daily routines, appointment schedules, and red-flag protocols, and insist on regular family updates. With a rigorous setup, the strong caregiver culture, rapid scheduling responsiveness, and genuine client-centered focus become the default, not an exception.

The evidence from dozens of reviews points to a powerful operating ethos: people feel protected by a team that treats their loved ones with dignity and respect. Families repeatedly commend how well the staff communicates, coordinates care, and integrates with medical providers; the sense of belonging - caring staff becoming part of the family - translates into lower stress and steadier recovery for seniors. The organization's family-owned character and community involvement contribute to a trusted reputation, reinforced by endorsements from nonprofits and clinicians who note reliability and professionalism. This backdrop matters: when a care plan shifts due to changing health, the agency has demonstrated adaptability, proven reliability, and a willingness to go above and beyond to keep clients safe and comfortable.

In sum, Visiting Angels of Roswell represents a premier choice for in-home care where the objective is steady, compassionate support that preserves independence and dignity. It is particularly well-suited for dementia care, post-surgical recovery, and hospice-support scenarios, where consistent, attentive caregivers and strong family communication are non-negotiable. Potential clients should be aware of the risk highlighted by that isolated incident and insist on robust safeguards as part of any engagement. For families weighing alternatives, consider whether 24/7 clinical nursing oversight or a facility-based setting better matches needs and budget. If the decision is to move forward with Visiting Angels, begin with a clear, written care plan, a defined trial period, and a plan to verify caregiver fit and backup coverage before committing long-term.

Located in Roswell, Georgia, this area boasts a variety of amenities within close proximity. With multiple dining options such as Chick-Fil-A, McDonald's, and Olive Garden, residents can enjoy a range of culinary experiences. Additionally, there are several healthcare facilities nearby including Resurgens Orthopaedics and North Fulton Regional Hospital for convenient medical care. For leisure activities, there are cafes like Starbucks and Panera Bread for social gatherings, as well as theaters like AMC DINE-IN North Point Mall 12 for entertainment. Places of worship such as North Point Community Church and St Brigid Catholic Church offer spiritual fulfillment, while parks like Morgan Falls Overlook Park and Union Hill Park provide opportunities for outdoor recreation. Overall, this area provides a diverse range of services that cater to the needs of seniors looking to settle down in a vibrant community.

Restaurants

• Chick-Fil-A (1.1 miles)
• McDonald's (1.3 miles)
• Wendy's (1.5 miles)
• Miller's Ale House - Alpharetta (1.7 miles)
• Olive Garden (1.8 miles)
• McDonald's (2.2 miles)
• McDonald's (2.3 miles)

Physicians

• Resurgens Orthopaedics (1.2 miles)
• North Roswell Internal Medicine (1.2 miles)
• Thomas Eye Group - Roswell Office (1.3 miles)
• Alpharetta Pediatrics (1.6 miles)
• MRI & Imaging of North Fulton (1.7 miles)
• Harmony Pediatrics (2.5 miles)
• Southeastern Endocrine & Diabetes PC (2.8 miles)

Hospitals

• North Fulton Regional Hospital (1.4 miles)
• North Fulton Hospital Cancer Center (1.4 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4.5 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (2.7 miles)
• Panera Bread (2.8 miles)
• Starbucks (4.5 miles)
• Starbucks (6 miles)
• Starbucks (6.6 miles)

Theaters

• AMC DINE-IN North Point Mall 12 (2.6 miles)
• Regal Avalon (3.9 miles)
• Movie Tavern Sandy Plains (4.8 miles)

Places of Worship

• North Point Community Church (4.6 miles)
• St Brigid Catholic Church (5 miles)
• North Atlanta Church of Christ (5.9 miles)
• Congregation Etz Chaim (7.6 miles)

Parks

• Morgan Falls Overlook Park (6.1 miles)
• Union Hill Park (6.7 miles)
• Harrison Park (7.4 miles)