Visiting Angels of Roswell

Pros

• Visiting Angels is described as a Godsend for families.
• Caregivers are praised for kindness, patience, and hard work.
• The staff are highly responsive, professional, and communicative.
• Scheduling is reliable and flexible, with shifts filled promptly.
• The agency is considered one of the best options in home care and highly recommended.
• Visiting Angels of Roswell is described as a wonderful agency with caring owners and nursing staff.
• Caregivers are described as angels and trusted members of the family.
• The organization is recognized for quality care in hospice and Alzheimer's care.

Cons

• The reviewer advised others to think twice about hiring Visiting Angels.
• The reviewer described an incident where a caregiver dropped pain medications from her bra, causing the medications and personal valuables to spill, and resulting in the caregiver being fired and charges filed.

Review

One review in the mix starts with a cautionary tale and a warning to think twice before hiring: a caregiver, supposedly in the process of leaving, dropped her car keys and, more troubling, medicines and personal valuables fell from her bra. The caregiver was fired and charges filed. That account serves as a blunt reminder to be vigilant and to vet caregivers carefully. Yet alongside that troubling anecdote, the majority of the feedback that follows paints Visiting Angels of Roswell in a very different light - one of warmth, reliability, and deep commitment to helping families navigate care at home.

Several reviewers emphasize the core value of rest - for both the caregiver and the person being cared for. They note that caregivers need sleep and nighttime monitoring is essential for safety, especially when healing from surgery or dealing with conditions like Alzheimer's. The sentiment carried through many comments is that inviting Visiting Angels into the routine allows families to get much-needed rest, with the sense that a trusted team is keeping watch overnight. Some even invoke a sense of providence, suggesting that "The Lord knows who you need ahead of time," underscoring the spiritual comfort many families find in having caretakers arrive with patience and steadiness when it matters most.

There is a clear emphasis on specialized knowledge and a compassionate approach. Reviewers point out that the agency understands Alzheimer's needs and that some angels bring specific experience, such as vitrectomy recovery protocol. This mix of practical know-how and gentle demeanor is repeatedly cited as a distinguishing factor, with caregivers described as patient, loving, and attentive to subtle changes in a loved one's condition. The overarching message is that carefully trained staff combine technical capability with a nurturing tone, which families deeply appreciate after long days of caregiving and decision-making.

Names emerge as anchors in these stories. A number of caregivers - Gloria, Iris, Comfort, and Vivian - are singled out for their excellence. Families recount that these individuals communicated proactively, let the families know when things were going well or when there were concerns, and even accompanied loved ones to doctor appointments. Over time, many families began to view these caregivers as part of the family itself, a testament to the level of trust and connection that developed. When families speak of "true angels," they are often referring to such staff who blend professionalism with sincere kindness.

The Roswell community aspect also shines through in the testimonials. One family shared how Visiting Angels provided ongoing support for parents who remained largely independent but benefited from short daily visits for reassurance and safety. Another account highlights the agency's responsiveness and reliability during set-up, with a focus on night-time care that allowed the rest of the household to function more normally. There are mentions of extended care relationships, including hospice and end-of-life scenarios, where the agency's staff were described as wonderful, professional, and capable of meeting the needs and wants of a patient with dignity and competence.

Beyond individual caregivers, the organizational team itself earns high marks. Reviewers praise the office staff and scheduling teams for their continuity and flexibility, noting that shifts were filled promptly and that there were no gaps in care even when adjustments were needed. The company's leadership and front-line staff receive accolades for being responsive, professional, and engaged with families' priorities. Several comments highlight the sense that the Roswell Visiting Angels are not only a service but a trusted partner in care - reliable, proactive, and deeply respectful of the patient and family.

There is also a strong narrative about the broader impact of Visiting Angels in the community. One reviewer notes involvement with Amy's Place in Roswell and describes how the organization has supported social events and volunteer efforts, illustrating a commitment to giving back beyond individual home visits. A nonprofit executive director's endorsement reinforces the perception that this agency carries not just clinical competence but a community-minded spirit. In addition, individual team members are praised for problem-solving, warmth, and availability, with statements like "Shannon is one of the best workers" and recognition of Sean as particularly responsive and helpful.

Overall, the collection presents Visiting Angels of Roswell as a highly regarded home care agency in Georgia, praised for its knowledgeable, compassionate staff, strong communication, and flexible scheduling. Families repeatedly describe caregivers who are capable and caring, staff who treat clients with dignity, and an organization that can be relied upon in various care scenarios - from post-surgical recovery to chronic conditions and end-of-life care. While one entry serves as a cautionary reminder to remain vigilant, the bulk of the feedback conveyed is one of gratitude, trust, and genuine appreciation for the people who show up to care for loved ones day after day.

Located in Roswell, Georgia, this area boasts a variety of amenities within close proximity. With multiple dining options such as Chick-Fil-A, McDonald's, and Olive Garden, residents can enjoy a range of culinary experiences. Additionally, there are several healthcare facilities nearby including Resurgens Orthopaedics and North Fulton Regional Hospital for convenient medical care. For leisure activities, there are cafes like Starbucks and Panera Bread for social gatherings, as well as theaters like AMC DINE-IN North Point Mall 12 for entertainment. Places of worship such as North Point Community Church and St Brigid Catholic Church offer spiritual fulfillment, while parks like Morgan Falls Overlook Park and Union Hill Park provide opportunities for outdoor recreation. Overall, this area provides a diverse range of services that cater to the needs of seniors looking to settle down in a vibrant community.

Restaurants

• Chick-Fil-A (1.1 miles)
• McDonald's (1.3 miles)
• Wendy's (1.5 miles)
• Miller's Ale House - Alpharetta (1.7 miles)
• Olive Garden (1.8 miles)
• McDonald's (2.2 miles)
• McDonald's (2.3 miles)

Physicians

• Resurgens Orthopaedics (1.2 miles)
• North Roswell Internal Medicine (1.2 miles)
• Thomas Eye Group - Roswell Office (1.3 miles)
• Alpharetta Pediatrics (1.6 miles)
• MRI & Imaging of North Fulton (1.7 miles)
• Harmony Pediatrics (2.5 miles)
• Southeastern Endocrine & Diabetes PC (2.8 miles)

Hospitals

• North Fulton Regional Hospital (1.4 miles)
• North Fulton Hospital Cancer Center (1.4 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4.5 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (2.7 miles)
• Panera Bread (2.8 miles)
• Starbucks (4.5 miles)
• Starbucks (6 miles)
• Starbucks (6.6 miles)

Theaters

• AMC DINE-IN North Point Mall 12 (2.6 miles)
• Regal Avalon (3.9 miles)
• Movie Tavern Sandy Plains (4.8 miles)

Places of Worship

• North Point Community Church (4.6 miles)
• St Brigid Catholic Church (5 miles)
• North Atlanta Church of Christ (5.9 miles)
• Congregation Etz Chaim (7.6 miles)

Parks

• Morgan Falls Overlook Park (6.1 miles)
• Union Hill Park (6.7 miles)
• Harrison Park (7.4 miles)