Heritage Manor PCH in Ocilla, GA

Information last verified:

200 North Irwin Avenue, Ocilla, GA 31774

For more information about senior living options: (844) 490-3973

3 from 2 reviews

Overall Review of Heritage Manor PCH

Pros

  • pro The place is great.
  • pro They take care of your family as if they were their own.

Cons

  • pro The place has bed bugs.
  • pro Employees steal residents' credit cards, Christmas cards, and mail.
  • pro The workers are mean and disrespectful.
  • pro The owner has no control at all; a total pushover.
  • pro People should not take their loved ones there.

Review

Heritage Manor PCH in Ocilla, GA is best suited for families seeking a small, personal-assisted living experience where caregivers can form close, recognizably human relationships with residents. The community appears to thrive on a hands-on, family-like approach, with a setting that can feel intimate and responsive when staff turnover is low and routines are flexible. For residents who value direct, approachable communication and a home-style atmosphere, this place can deliver a sense of belonging and daily warmth that larger facilities sometimes miss.

Still, serious caveats demand careful consideration. The reviews present a stark contrast: one住raving about a supportive, “like family” atmosphere, and another raising red flags about bed bugs, theft of residents’ credit cards and mail, and staff that are described as disrespectful. Owners and managers are portrayed as lacking firm control, which translates into questions about governance, accountability, and the facility’s ability to enforce policies. For families who prize rigorous safety, financial safeguarding, and professional, consistently respectful staff, these reports strongly indicate alternatives should be explored.

The positive perspective underscores a core strength: a place where staff can treat residents with genuine care, take ownership of daily needs, and respond with familiarity and immediacy. When care teams operate with stability and empathy, residents often enjoy more predictable routines, quicker problem-solving, and a sense that staff truly “has their back.” That benefit, however, rests on a foundation of trust and security that the negative report clearly jeopardizes. Without consistent, trustworthy oversight, the value of personalized attention is quickly diluted by concerns about safety and respect.

The troubling accounts draw a heavy weight of risk. Bed bug contamination signals potential pest-management shortcomings and health risks for vulnerable residents. Allegations of theft targeting residents’ sensitive information and property strike at the core expectation of assisted living, that a resident’s safety, privacy, and finances are protected. Disrespectful behavior from staff and a perception that the owner is unable to establish order further erode confidence in daily operations. In a setting where residents depend on staff for assistance, companionship, and safeguarding, these weaknesses are not minor irritants but fundamental barriers to quality of life and peace of mind.

Pros and cons may intersect in a way that makes the decision highly context-dependent. If a family can commit to rigorous oversight, frequent tours, and transparent communication with administration, along with clear expectations about safeguarding, pest control, and complaint handling, the intimate, attentive culture can still offer meaningful everyday benefits. Yet the positive are not robust enough to fully offset the most consequential drawbacks: potential theft, pest exposure, and governance gaps. In practice, this means the decision hinges on the family’s willingness and ability to supervise operations closely, demand rigorous policies, and insist on demonstrable improvements before committing.

In closing, Heritage Manor PCH likely serves a niche segment: households prioritizing personal attention and a close-knit vibe, paired with the capacity to actively monitor safety, conduct, and staff conduct. For families with stringent safety expectations, or those seeking a consistently professional standard of care, alternatives with stronger incident management and governance are prudent to explore. Prospective residents should insist on a thorough, up-to-date tour, speak with current residents and caregivers about day-to-day realities, request recent inspection records and pest-control histories, and ask for concrete examples of how complaints are handled and resolved. The right choice will balance the warmth of a small, familiar environment with unwavering assurances that safety, respect, and financial integrity are prioritized and protected.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Manor PCH is an assisted living community located in Ocilla, GA. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Our dining room provides restaurant-style meals and accommodations for special dietary restrictions.

At Heritage Manor PCH, we prioritize the care and well-being of our residents. Our staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer support for those with diabetes through specialized meal plans. Medication management services are available to ensure residents take their medications as prescribed.

In addition to physical care, we also focus on the mental wellness of our residents. We provide a mental wellness program that includes activities and therapies designed to promote cognitive health and emotional well-being.

Our community is designed to foster a sense of community and engagement among our residents. We offer a variety of resident-run activities as well as scheduled daily activities to encourage socialization, recreation, and personal growth.

Located in close proximity to various amenities, Heritage Manor PCH provides easy access to cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This convenient location allows residents to easily access necessary services and enjoy outings in the local area.

Overall, Heritage Manor PCH is committed to providing high-quality care in a comfortable and welcoming environment. Our dedicated staff strives to meet the unique needs of each resident while promoting independence, dignity, and overall wellness.

Nearby Places of Interest

Places of Worship

  • Ocilla Baptist Church (0 miles)
  • New Bethel Baptist Church (0.3 miles)
  • Bethlehem Baptist Church (0.5 miles)
  • Church of God BY Faith (0.5 miles)
  • Solid Rock of Praise (0.7 miles)
  • True Life Restoration Center (0.7 miles)
  • Ocilla Church Of God Parsonage (0.9 miles)

Restaurants

  • Chicken Delite (0 miles)
  • Peck's Place (0.1 miles)
  • Dixie Kitchen (0.5 miles)
  • Ronny’s BBQ (6.7 miles)
  • Burger King (6.7 miles)
  • Wendy's (6.7 miles)
  • Sonic Drive-In (6.8 miles)

Pharmacies

  • Good Neighbor Pharmacy (0.1 miles)
  • Ocilla Pharmacy (0.1 miles)
  • Health Mart Pharmacy (0.5 miles)
  • The Medicine Cabinet of Ocilla (0.5 miles)
  • CVS Pharmacy (7.6 miles)
  • Colony Discount Drugs (7.9 miles)

Cafes

  • The Shoppes At Fourth & Cherry (0.2 miles)
  • Cafe Budapest (6.8 miles)

Physicians

  • South Central Primary Care Center (0.2 miles)
  • Irwin Surgical Medical (0.4 miles)
  • South Central Primary Care Center (0.4 miles)
  • South Central Primary Care (0.7 miles)
  • Irwin Family Medice (0.7 miles)
  • Children's Medical Center PC (6.7 miles)
  • South Health District (6.9 miles)

Hospitals

  • Irwin County Hospital (0.5 miles)
  • Dorminy Medical Center (7.1 miles)
  • Dr Kaylar Greer Howard M.D. (16.5 miles)
  • Tift General Hospital (16.5 miles)
  • ICU Tift Regional Medical Center (16.5 miles)

Transportation

  • Fitzgerald Airport (6.2 miles)
  • U-Haul Neighborhood Dealer (9.4 miles)

Parks

  • Blue and Gray Park (7.9 miles)
  • Wheeler Park (8.6 miles)
  • Legion Park (8.8 miles)

Theaters

  • Fitzgerald Grand Theatre (8.2 miles)

Frequently Asked Questions

Where is Heritage Manor PCH?

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