108 West 3Rd Street, Ocilla, GA 31774
For more information about senior living options: (844) 490-3973
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The staff at the nursing home was absolutely great. The nurses and aides were very nice and helpful. The facility takes care of residents' families as if they were its own. The care provided to residents was good. The staff were considerate and helpful. The food was good. Medication was dispensed in a timely manner.
The facility has bed bugs. Employees steal residents' credit cards, Christmas cards, and mail. The staff are mean and disrespectful. The owner has no control and is a total pushover. Activities are lacking; most residents would not be able to participate without one-on-one help. The air conditioning had been broken for two weeks prior to the visit and was not fixed for another week, indicating maintenance needs improvement. The reviewer warns not to take loved ones to this facility.Heritage Care Home in Ocilla, GA is best suited for families seeking an affordable, small-community option where basic daily care, timely medication administration, and a homey dining experience can be delivered when staff are operating at steadier, attentive levels. It's the kind of setting that appeals to families who value a personal touch from aides and nurses and who don't demand a high-intensity activity calendar. In practice, the facility works best for residents who can participate in activities with one-on-one assistance or for whom simple, familiar routines are sufficient to maintain comfort. It's not a fit for those who need a highly structured environment or a consistently polished safety-and-maintenance record.
Those weighing alternatives should be mindful of several red flags that repeatedly surface in reviews. If a facility's safety culture matters most - no bed bugs, no theft, no disrespect from staff - Heritage may feel too risky. Allegations of bed bugs and residents' credit cards and mail being stolen point to fundamental security and cleanliness concerns that are not easily dismissed or mitigated by occasional kindness from caregivers. In addition, the perception that ownership or leadership is unable to exert real control over behavior and operations makes it harder to trust that problems won't recur. Families that insist on a consistently proactive maintenance mindset and climate control will want to compare options where these issues have clear, proven responses.
On the plus side, several reviewers highlight strengths that matter day to day. The caregiving staff are described as considerate, helpful, and patient, with particular praise for nurses and aides who deliver medications promptly and treat residents with respect. Food is consistently cited as decent, contributing to everyday quality of life, and when the care team is engaged, residents feel genuinely attended to. In situations where one-on-one support is feasible, the best outcomes appear to align with these softer strengths - staff who listen, respond quickly, and make residents feel seen. In short, the core caregiving capability - the human touch - can be credible and dependable when the atmosphere is stable.
Yet the major drawbacks cannot be brushed aside. The most alarming issues - bed bugs, theft, and overt disrespect - strike at the heart of trust and safety. Even if some staff members excel in daily care, the perception that serious problems are allowed to persist or lack decisive leadership undermines confidence that problems won't escalate. Maintenance failures compound the risk, with reports of prolonged air conditioning outages during Georgia's heat and a general sense that infrastructure and systems are unevenly attended to. In heat, humidity, and illness-prone seasons, those lapses become more than inconvenient; they can seriously affect comfort and health.
The question then becomes whether the identifiable positives can offset the downsides. For families prioritizing low cost and a warm, neighborly environment, Heritage may still present a reasonable bridge option, provided robust oversight and safeguards are in place. However, for anyone whose top priorities are safety, cleanliness, consistent climate control, and a uniformly positive staff culture, the balance tips away from Heritage. The positives help with daily comfort and medication management, but they do not meaningfully cancel out the weight of the safety and maintenance concerns raised by multiple reviews. The practical conclusion is that this community works best when there is vigilant family involvement and clear expectations set from the outset.
For families considering an eventual move or ongoing placement, angle inquiries toward concrete assurances and measurable improvements. Ask for a detailed pest-control history and current protocol, transparent handling of any resident-theft incidents, and a robust staff-training and supervision plan that holds caregivers to consistent standards. Request a documented maintenance schedule with promised response times for HVAC, plumbing, and essential systems, and verify that cooling and heating are reliable across all seasons. If choosing Heritage, advocate for an actionable improvement plan, regular family updates, and an on-site leadership presence that can translate concern into real change. In the end, the decision hinges on whether the peace of mind around safety and consistent maintenance can be achieved within the facility's more human, budget-friendly care approach.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Care Home in Ocilla, GA offers a comfortable and supportive living environment for seniors in need of assistance with daily activities. The community provides various amenities to ensure a pleasant and convenient stay, including cable or satellite TV, a dining room for communal meals, fully furnished accommodations, a garden for relaxation and outdoor activities, housekeeping services to maintain cleanliness, kitchenettes for personal meal preparation, move-in coordination for a seamless transition, outdoor spaces to enjoy fresh air, restaurant-style dining for delicious meals, a small library for reading enthusiasts, telephone access to stay connected with loved ones, and Wi-Fi/high-speed internet for staying connected online.
In terms of care services provided at Heritage Care Home, residents can benefit from around-the-clock supervision by trained staff members who are always available to assist with activities of daily living such as bathing and dressing. The community also offers assistance with transfers to ensure safety and mobility. For those with specific dietary needs such as diabetes management or special dietary restrictions, the care home provides appropriate meal preparation and service. Medication management is another essential service offered to ensure proper administration of medications. Additionally, the community has implemented a mental wellness program to prioritize the emotional wellbeing of residents.
Heritage Care Home understands the importance of maintaining an active lifestyle and offers resident-run activities as well as scheduled daily activities to keep residents engaged and entertained. Nearby amenities include cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals for easy access to any additional needs or medical emergencies.
Overall, Heritage Care Home strives to create a warm and welcoming assisted living community where seniors can receive the care they need while enjoying various amenities and engaging in fulfilling activities nearby.
Heritage Care Home is located at 108 West 3Rd Street, Ocilla, GA 31774 in Irwin County, Georgia
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