2302 Bethune Circle, Morrow, GA 30260
For more information about senior living options: (844) 490-3973
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They provide great customer service and consistently go the extra mile to help. They bring peace of mind during delicate times and educate families throughout the process. They are an extension of the family, and clients are grateful for the care their loved ones receive. They are very professional, and customers strongly recommend them.
They are the worst business ever to exist. They do not pick up calls. They do not call back even when a message is left. They cannot track a situation or offer a remedy. They have no business running a business.Feedback about this company unfolds as a striking mix of heartfelt gratitude and sharp frustration, painting a picture of a service that can feel like a lifeline to some and a source of stress to others. The collection of comments suggests a business that has the power to provide real comfort during delicate moments, while also leaving certain clients with lasting dissatisfaction when key aspects of service fall short.
In the most favorable account, the team is described as delivering great customer service and consistently going the extra mile. The reviewer emphasizes that, during an extremely delicate time, the company offered a sense of peace and steadiness for their family. They credit the staff with educating them throughout the entire process, transforming what could have been an overwhelming experience into something more manageable. The impression conveyed is that the caregivers and professionals treated their loved one with genuine care, to the extent that the company felt like an official extension of the family. Gratitude is evident for the level of compassion and involvement that helped the family navigate a trying period.
A second positive note centers on professionalism. The reviewer simply but forcefully affirms that the organization is very professional and that they would strongly recommend them. This sense of professionalism appears to be tied to reliability, courteous conduct, and adherence to standards, leaving the impression that those who encounter it walk away with confidence in the team's capability and integrity. The call to recommend signals a trust that extends beyond a single interaction, suggesting a broader, favorable view of how the company conducts itself across its services.
Against these affirmations stands a strongly negative verdict from another voice. This reviewer labels the business as "the worst" and peppers the critique with accusations that they fail to pick up calls, do not return messages, and cannot track a situation or offer remedies. The language conveys a sense of being left in the dark at a time when communication and timely responses are crucial. The comment culminates in an outright rebuke of the company's viability, asserting that they have "no business running a business" based on the experience described. This away-from-home, no-nonsense critique highlights a breakdown in what some customers expect as standard practice: responsiveness, accountability, and problem-solving.
The juxtaposition of these reviews reveals a broad disparity in customer experiences. On one hand, there are accounts of warmth, reassurance, and professional conduct that transform difficult circumstances into moments of calm and clarity. On the other hand, there is a perspective of persistent unresponsiveness and a perceived lack of remedy or resolution. The contrast suggests that the company's strengths - empathy, educational support, and professional demeanor - indeed exist and are appreciated by some clients, while operational gaps in communication and issue resolution can severely undermine trust for others.
Taken together, the reviews illustrate both the potential and the challenge faced by the organization. The positive experiences position the company as a compassionate partner in trying times, offering peace of mind and a feeling of being looked after as if part of the family. They imply a capacity for meaningful, person-centered care that can significantly ease the burden on families facing delicate situations. The more severe critique, meanwhile, serves as a cautionary counterweight, underscoring the critical importance of reliable communication, timely callbacks, transparent tracking, and clear remedies when problems arise.
For the company to grow from this feedback, attention to communication processes would seem essential. Establishing more reliable channels for returning calls and messages, implementing transparent tracking of ongoing cases, and providing concrete remedies or follow-up steps could address the core concerns raised by the negative review. At the same time, preserving and strengthening the strengths highlighted by the positive experiences - empathy, education, and familial consistency - could help ensure that the company remains a trusted partner for those who most need compassionate support during difficult times.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bonnie's Private Personal Care, located in the serene surroundings of Morrow, GA, offers a warm and welcoming assisted living community tailored to meet the needs of its residents. This thoughtfully designed facility combines comfort with quality care, ensuring that each individual receives the support they require while enjoying their independence.
Residents can take advantage of a variety of amenities that enhance their daily lives, including cozy fully furnished accommodations equipped with cable or satellite TV and Wi-Fi/high-speed internet. The community boasts a delightful dining room featuring restaurant-style dining and meal preparation services that cater to special dietary restrictions. For those who enjoy a bit of leisure, Bonnie's provides access to a small library and an inviting outdoor space filled with gardens where residents can unwind.
At Bonnie's, personalized care is at the heart of the experience. The dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Additionally, specialized programs address health concerns like diabetes management and mental wellness, ensuring that every resident receives comprehensive support tailored to their individual needs.
Engagement is also a key focus at Bonnie's Private Personal Care. Residents can participate in a range of scheduled daily activities and resident-run initiatives designed to foster socialization and personal growth. With easy access to local cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals nearby, residents are encouraged to explore their vibrant community while feeling secure in their chosen home.
Overall, Bonnie's Private Personal Care stands out as an exceptional assisted living option where comfort meets quality care in an enriching environment for seniors.
Bonnie's Private Personal Care is located at 2302 Bethune Circle, Morrow, GA 30260 in Clayton County, Georgia
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