Information last verified:
1710 Irwinton Road, Milledgeville, GA 31061
For more information about senior living options: (844) 490-3973
Some employees are great.
The reviewers claim that supervisors were unavailable an hour before the appointment. They state it’s been over a week and the supervisor hasn’t contacted them. They report that every call to the office is met with the receptionist saying no one has arrived yet. They feel there should be a basic level of professionalism, even in a daunting job. They say they wouldn’t have wasted their time if they had known about the reviews beforehand. The agency is described as terrible and very unprofessional; the owners allegedly refused to pay and bounced checks. They accuse the company of not caring about its clientele and of unprofessional employer messages, including ignoring illness or personal issues. They claim the pay is not worth what they have to deal with and that the company is the problem, not the clients. They describe service as hit-or-miss, with some employees great and others arrogant or prone to mistakes. They warn there are few or no contingencies for sick employee substitution. They label the agency as the worst ever to care for a loved one, alleging lies to clients and families and unqualified or untrained staff. They claim the company promised LPNs for 12 hours per day without proper licensing, and that staff were not paid or were paid late.Gateway Community Care Home #3 in Milledgeville, GA is best suited for families that must accept a very low-cost in-home care option and are prepared to tolerate significant gaps in administration and reliability. This community does not serve well those who depend on consistent, medically supported help, timely updates, or a tightly managed caregiving team. The setting functions more like a budget alternative where price is prioritized over professional accountability, and scheduling and communication lapses are treated as the norm rather than the exception. For families willing to endure frequent miscommunications, this option can be considered, but only with a clear understanding that important assurances may be missing.
Alternatives should be strongly considered for residents with complex medical needs, dementia, or heavy assistance requirements. Prospective clients relying on licensed professionals, regular case management, and predictable staffing will likely find this provider unsatisfactory. The absence of consistent oversight tends to amplify caregiving risk, particularly when medical fragility is involved or when a plan hinges on a supervisor who may not be reachable. In short, this option is rarely appropriate where reliability, credentialed care, and accessible leadership are non-negotiable.
On the positive side, a few frontline caregivers can deliver adequate attention on certain shifts, and cost savings may be real enough to attract someone with tight budget constraints. Still, these limited advantages do not offset the systemic flaws that recur across multiple accounts: ongoing unresponsiveness, confusing scheduling, and a culture that tolerates unprofessional interactions. The practical benefit rests with lower rates and potential flexibility, but those gains evaporate when care needs must be stable or when backup coverage for illnesses never materializes. Cost containment cannot compensate for the risk of inconsistent protection and misalignment with family expectations.
The core risk comes from persistent professional shortfalls. Reports describe repeated unprofessional behavior, owners who do not follow through on promises, and messages left unanswered for extended periods. Claims about staffing levels and even licensing appear unreliable, with instances of promised LPN coverage that lacked verifiable credentials. Payroll chaos compounds the issue: staff report not getting paid, families confront opaque communications, and trust erodes as critical information fails to pass between office and bedside. While a few staff members may be capable, the overarching organizational weakness casts a long shadow over any potential gains in affordability.
Smart buyers will demand a rigorous verification process before engagement. Require current licensing and credential verification for any nursing staff, insist on written scheduling and contingency plans for sick days, and secure concrete backup coverage assurances. Request a detailed service agreement that spells out duties, response times, and escalation contacts. Probe past client references about communication responsiveness and the supervisor’s accessibility. Consider a short trial period with a clear exit clause if communication falters or if care quality dips. When possible, compare with licensed home health agencies or higher-tier arrangements that guarantee licensed oversight and standardized staffing.
Overall, Gateway Community Care Home #3 appears ill-suited for families needing predictable, medically supervised care due to chronic communication failures, inconsistent staffing, and documented attempts to misrepresent capabilities. For most seniors, especially those who are medically fragile or require reliable, licensed caregiving, alternatives should be pursued. This community may only be reasonable as a last-resort option where budget dominates and comprehensive risk mitigation plans are in place. The prudent course is to prioritize providers with verifiable credentials, strong supervisor presence, and dependable scheduling, qualities that secure safety, dignity, and continuity of care.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gateway Community Care Home #3 is an assisted living community located in the charming city of Milledgeville, GA. Our community offers a range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Our spacious dining room provides the perfect setting for residents to gather together and enjoy delicious meals prepared by our skilled culinary team. With a focus on nutrition and individual dietary needs, we are able to accommodate special dietary restrictions to ensure that each resident's unique needs are met.
All of our accommodations are fully furnished, creating a warm and inviting atmosphere for our residents. We understand the importance of maintaining a clean and organized living space, which is why our dedicated housekeeping staff provide regular cleaning services.
To promote an active lifestyle, our community features beautiful outdoor spaces where residents can take leisurely strolls or simply relax amidst nature. Additionally, we offer scheduled daily activities that cater to different interests and abilities. From exercise classes to arts and crafts, there is always something fun and engaging happening at Gateway Community Care Home #3.
We place high importance on the well-being of our residents, which is why our caring staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also work closely with healthcare providers to coordinate any necessary medical care.
For those with specific dietary needs like diabetes management or special dietary restrictions, our team is experienced in providing appropriate meal preparation and service.
Transportation can often be a concern for seniors, especially when it comes to medical appointments. At Gateway Community Care Home #3, we offer transportation arrangements for both medical visits and general outings, ensuring that residents have convenient access to their healthcare providers as well as nearby cafes, parks, pharmacies, restaurants, places of worship, and hospitals.
Choose Gateway Community Care Home #3 in Milledgeville for a supportive assisted living community where comfort, care services, amenities, and convenience come together harmoniously.
Gateway Community Care Home #3 is located at 1710 Irwinton Road, Milledgeville, GA 31061 in Wilkinson County, Georgia
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