Moye's Pharmacy & Home Health in Mcdonough, GA

Pros

• They have great caring staff.
• They fill prescriptions quickly and usually have everything in stock.
• The pharmacist Wes is highly regarded and genuinely cares about patients, with excellent technicians.
• They provide really friendly service and fair prices.
• They offer unique gifts and a well-curated gift shop.
• The Stockbridge location staff are consistently polite and professional, and prescriptions are prepared in a timely manner.
• They are the only pharmacy the reviewer uses, with home delivery available.
• Everyone is helpful and friendly; it’s the reviewer’s favorite pharmacy and they deliver.
• Chance and Wes are amazing; the staff are caring and genuine.
• Amber and Cassie go above and beyond to accommodate a large, multi-insurance family and ensure on-time delivery; they know customers by name.
• The store combines a pharmacy, florist, and boutique, offering a pleasant one-stop experience.
• The team is outstanding, consistently friendly and helpful, with excellent customer service.

Cons

• The reviewer notes Moyes has gone way downhill, with people unable to reach anyone by phone to check prescriptions and having to drive in just to be told a prescription can’t be filled.
• Some customers would not recommend Moyes, suggesting CVS or Walgreens instead.
• The pharmacy department’s customer service is described as lacking compared to past standards.
• A store employee is described as rude and prejudiced toward Black customers, making the experience uncomfortable.
• A policy requiring new customers to call before a compounding prescription can be filled is criticized as unprofessional.
• The McDonough location’s license policy allegedly prevents filling out-of-state prescriptions, driving customers to transfer to Walgreens.
• The COVID-19 testing process is described as slow and poorly managed, with long waits and inconsistent communication.

Review

Moye’s Pharmacy & Home Health in McDonough is best suited for families and seniors who prize a familiar, hands-on local partner in health management. The shop functions as a neighborhood hub that blends pharmacy, home-health supplies, and gifts, but the real value lies in relationships: staff who know customers by name, a willingness to navigate insurance complexities, and reliable home delivery. For households juggling multiple prescriptions across generations, the ability to bundle refills, receive timely notifications, and count on proactive outreach from pharmacists is a meaningful advantage. The service model rewards caregivers who want regular touchpoints and practical, human-assisted care rather than impersonal automation.

However, this community is not for everyone. A recurring thread in reviews is difficulty reaching the pharmacy by phone and occasional disconnect between online promises and in-store experiences. Some encounters at the McDonough location skew toward uneven customer service, with a few customers reporting rude interactions or perceived bias. Policy quirks, such as transfer rules for new or compounded prescriptions, can feel opaque and frustrating during urgent moments. For families that rely on rapid fills or consistent, predictable service across visits, these friction points can erode confidence and push them toward alternatives.

On balance, the positives largely offset the negatives for most users. The staff receives repeated praise for being compassionate, patient, and helpful, with names like Amber, Cassie, and Wes cited for going above and beyond. Home delivery several times a week stands out as a practical lifeline for elders and busy caregivers. The store’s broader offerings, CPAP and nebulizer supplies, a varied gift and floral shop, and convenient access to everyday items, reduce trips elsewhere and weave convenience into daily routines. When the pharmacy team communicates clearly, follows up with doctors promptly, and keeps orders on track, genuine value is delivered and the overall experience feels dependable.

Still, operational quirks merit serious attention. There are accounts of transfers stalling or requiring extra calls that surprise new customers, and a few patrons describe procedural disagreements that led them to switch to competitors. Differences between the Stockbridge and McDonough locations matter: some reviewers felt more consistent service at other Moyes sites or chose to shop elsewhere after frustrating interactions. Saturday hours are not ideal for all families, and occasional insurance or policy hurdles can complicate urgent needs. Prospective patients should actively verify transfer policies, compounding capabilities, and expected wait times before placing high-stakes prescriptions.

Compared with national chains, Moyes’s strongest differentiator remains the personal touch and local familiarity. For families who want a pharmacy that feels like a neighbor and truly cares for their well-being, this is a compelling choice. Yet the inconsistency in some frontline interactions and the occasional rigidity around certain prescriptions mean it pays to have a contingency plan. If speed, absolute policy transparency, and uniform service are non-negotiable, alternatives such as CVS or Walgreens will likely offer more predictable experiences. For others, Moyes offers enough warmth, responsiveness, and convenience to justify anchoring the family’s prescriptions there.

Decision guidance: prioritize Moyes if the goal is sustained, personalized care and convenient home delivery within a supportive local ecosystem. Before committing, schedule a meeting with a pharmacist, request a dedicated contact, and confirm compounding capabilities and transfer processes for new or specialized scripts. Verify Saturday hours and delivery window frequencies, and map out how the gift shop, CPAP/nublizer supplies, and other home-health products can serve as a one-stop resource. If any friction points, particularly urgent fills or complex insurance coordination, could disrupt essential care, perform a careful comparison with nearby chains and other Moyes sites to ensure a confident, well-informed choice.

This part of McDonough, Georgia offers convenient access to a variety of amenities essential for senior living. There are several pharmacies nearby, such as Moye's Pharmacy and Walgreens, as well as healthcare providers like Eagles Landing Family Practice and Atlanta Heart Associates. Additionally, there are a variety of dining options including Taco Bell and Waffle House, along with cafes like Queen Bee Coffee Company for socializing with friends. For outdoor recreation, Bud Kelley Park and Memorial Park provide opportunities for leisurely walks. Overall, this area provides a blend of convenience, healthcare resources, and dining options that cater to the needs of seniors looking for a comfortable living environment.

Pharmacies

• Moye’S Pharmacy (0.1 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (3 miles)
• Walgreens (4.5 miles)
• CVS Pharmacy (4.7 miles)
• Walgreens (4.9 miles)
• Walgreens (5.3 miles)

Physicians

• Eagles Landing Family Practice (0.4 miles)
• Reliance Family Care (3.8 miles)
• Eagles Landing Family Practice - McDonough Kelly Road Office (4.6 miles)
• Shear, Glenn Shear and Freeman Eye Care (4.7 miles)
• Atlanta Heart Associates (4.7 miles)
• Stockbridge Pediatrics PC (4.8 miles)
• The Doctor's Office (4.8 miles)

Restaurants

• Taco Bell (0.5 miles)
• Waffle House (0.7 miles)
• Wendy's (0.7 miles)
• McDonald's (3.2 miles)
• Addiktive Blended Flavas (4.5 miles)
• Captain D's (5 miles)
• Bojangles' Famous Chicken 'n Biscuits (5.2 miles)

Places of Worship

• St James the Apostle Catholic Church (2.5 miles)
• McDonough Presbyterian Church (4.3 miles)
• Wesley Way United Methodist Church (4.8 miles)
• South Point Fellowship (5.8 miles)

Parks

• Bud Kelley Park (3 miles)
• Memorial Park (5.5 miles)

Transportation

• U-Haul Mobility & Storage at Eagles Landing (3.9 miles)

Cafes

• Queen Bee Coffee Company (4.8 miles)
• Starbucks (5 miles)
• Starbucks (5.3 miles)
• Leo's Cafe (5.9 miles)

Hospitals

• Children's Healthcare (5.7 miles)