The Heritage of Marietta

Pros

• The staff at The Heritage of Marietta are friendly, courteous, and prioritize the needs of their residents.
• The Marketing Director, Tim, is highly regarded for his professionalism and willingness to go above and beyond to assist families during difficult times.
• The activities director is praised for engaging residents in enjoyable activities, creating a vibrant atmosphere.
• Residents appreciate the warm and inviting environment of the facility, feeling comfortable and cared for.
• Families feel reassured knowing their loved ones are treated with respect and love by the staff on a daily basis.
• Many reviewers highlight the facility's clean and pleasant surroundings as a significant positive aspect.
• Residents enjoy the variety of food options available, contributing to their overall happiness at the community.
• Regular outings and activities offered help keep residents engaged and active within the community.

Cons

• The facility representative did not communicate the truth to the family regarding important issues, such as the alert necklaces being non-functional for patients.
• Residents’ clothes were improperly washed, mixing colors, whites, and soiled items together, leading to ruined clothing.
• Promised 24-hour check-ups for residents never occurred, resulting in neglectful situations where a resident was found slumped in a wheelchair for hours.
• Many caregivers appeared unprofessional and there were reports of staff conflicts with family members.
• The facility was described as understaffed and overworked, raising concerns about the quality of care provided.
• Rooms were criticized for being small and dysfunctional, causing discomfort for residents.
• Staff engagement with seniors was minimal, leading to residents wandering aimlessly and appearing bored.
• Cleaning standards were inadequate; floors were sticky from excessive soap use, contributing to persistent unpleasant odors in residents' rooms.
• There seemed to be a lack of adequate activities provided for residents, leaving families uncertain about their loved one's engagement level within the community.

Review

The Heritage of Marietta has garnered a spectrum of reviews from families and visitors, leading to varying opinions about its overall quality of care and environment. While many praise the staff for their friendliness and dedication, others express grave concern regarding the adequacy of services provided to residents. A significant point raised by several reviewers is the inadequacy of alert necklaces purportedly provided to ensure resident safety; these devices reportedly never functioned correctly, leaving some families feeling deeply unsettled about their loved ones’ welfare in potentially dangerous situations.

Further compounding frustrations were reports regarding the facility's laundry practices. Many residents’ clothing ended up ruined due to improper washing methods that mixed colors with soiled items such as towels and sheets. Reviews highlighted instances where individuals were found slumped in wheelchairs or sitting in unclean clothes for extended periods, suggesting severe lapses in personal care routines that are supposed to be standard in assisted living facilities. This lack of attention led many family members to feel compelled to monitor their loved ones closely while questioning whether the facility was adequately staffed or managed.

Despite the notable criticisms about care standards, there’s a contrasting narrative shared by some who visited or had relatives residing at The Heritage of Marietta. Many described a warm and welcoming atmosphere, with engaging staff members who actively worked to involve residents in activities. One reviewer commended an activities director’s enthusiasm, noting how she brought excitement into the lives of residents through various programs. Positive remarks emphasized that while some may find issues within the everyday operations, there are also strong points that indicate a commitment from certain staff members towards improving residents' experiences.

Testimonials underscoring the dedication shown by individual caregivers also emerged amid more negative assessments of general management practices. Frequent mentions were made about specific employees providing exceptional service and going above and beyond in fostering relationships with residents, illustrating a human touch often missing from larger institutions. However, this admiration lacked consistency throughout all levels of management, where complaints about organization and engagement returned frequently.

The physical environment met with mixed reactions as well; while some praised clean and inviting entryways along with beautiful outdoor spaces for recreational activities, other reviews revealed concerns surrounding room sizes and odors lingering within the halls—a clear indication that cleaning protocols might need refining. Some expressed optimism about features such as raised gardening beds catering to active seniors but remained hesitant regarding confined space limitations for comfort.

Amid this dichotomy can be found accounts from those who felt genuinely satisfied with their experiences at The Heritage of Marietta—with one reviewer relating how they ultimately chose not to place their loved one there due solely to issues related to health decline rather than dissatisfaction over facilities themselves. Yet even amidst positive feedback praising attentive administration like Marketing Director Tim or Executive Director Sonya—who both made strides toward ensuring families understood processes—some still called for heightened oversight or reforms so that quality could consistently meet expectations set forth when families first considered moving their loved ones into care facilities.

In summary, The Heritage of Marietta presents itself as a complex case study reflective of assisted living environments today: filled with dedicated staff members striving amidst systemic challenges but burdened by inconsistencies affecting overall care standards seen through different lenses depending on individual experiences shared by family members across various visits over time periods spent interacting within its confines. It ultimately stands at a crossroads between nurturing potential through compassionate caregiving efforts while grappling against shortcomings needing urgent attention—highlighting an ongoing journey towards improvement likely echoed across similar institutions nationwide seeking best practices toward achieving excellence in senior living arrangements without compromise on dignity or respect.

Located in Marietta, Georgia, this neighborhood offers a variety of amenities and services that cater to seniors. With several pharmacies such as Walgreens and CVS within close proximity, easy access to medical supplies and prescriptions is assured. Additionally, there are reputable healthcare facilities nearby including Georgia Plastic & Reconstructive Surgery and Wellstar Cobb 1700 Building for any medical needs. For leisure activities, there are parks like Hurt Road Park and Laurel Park for outdoor recreation, as well as restaurants like Chick-Fil-A and West Cobb Diner for dining options. Starbucks cafes provide a relaxing environment for socializing or enjoying a cup of coffee. Places of worship such as Due West United Methodist Church are also available for spiritual fulfillment. Overall, this area offers convenience, healthcare options, recreational opportunities, and community engagement suitable for senior living.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (3.2 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (3.7 miles)

Physicians

• Georgia Plastic & Reconstructive Surgery (2.8 miles)
• Cobb Women's Center (3.2 miles)
• Wellstar Cobb 1700 Building (3.2 miles)
• Resurgens Orthopaedics (3.4 miles)
• West Cobb Periodontics and Implant Dentistry (4.7 miles)
• Atlanta Gastroenterology Associates (5.1 miles)
• Non-Surgical Orthopaedics (5.4 miles)

Parks

• Hurt Road Park (2.9 miles)
• Laurel Park (3.7 miles)
• Cobb Park (4.7 miles)
• Southwest Baseball At Clarkdale Park (5.3 miles)
• Lost Mountain Park (5.8 miles)
• Florence Rd. Trailhead Silver Comet Trail (5.9 miles)
• Aviation Park Kennesaw (7.8 miles)

Restaurants

• Bojangles' Famous Chicken 'n Biscuits (3 miles)
• Chick-Fil-A (3.1 miles)
• Chick-Fil-A (3.2 miles)
• West Cobb Diner (3.2 miles)
• McDonald's (3.2 miles)
• Modena Ristorante Vinoteca (3.4 miles)
• Taco Bell (3.8 miles)

Hospitals

• USA Vein Clinics (3.1 miles)
• WellStar Kennestone Hospital (5.6 miles)

Cafes

• Starbucks (3.2 miles)
• Starbucks (3.5 miles)
• Starbucks (4.6 miles)
• Starbucks (4.7 miles)
• Rev Coffee (6.1 miles)
• Giga-Bites Cafe (7.4 miles)
• Starbucks ThD (7.6 miles)

Places of Worship

• Due West United Methodist Church (5.7 miles)
• Linked UP Church (6.3 miles)
• Burnt Hickory Baptist Church (6.8 miles)

Theaters

• Movies 278 (7.7 miles)