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3.1 from 93 reviews
5 stars
45
4 stars
3
3 stars
3
2 stars
2
1 stars
40
Overall Review of Spring Falls Manor
common
Friendly office staff stands out
Residents and prospects consistently describe the leasing office as friendly and responsive.
Many reviews highlight positive, people-focused experiences with the leasing team, including managers and office staff who answer questions, help applicants, and treat visitors well. Several residents specifically mention individual staff members by name and describe them as attentive and professional. A few reviews also connect the improvement in day-to-day experiences to changes in management, especially in how concerns are handled when residents visit the office.
caveat
Repairs and maintenance feel unreliable
A recurring theme is maintenance that takes too long or doesn’t fully resolve issues.
Several residents describe long delays, incomplete fixes, or repeated breakdowns—especially with heating and air-conditioning. Reviews also mention problems with emergency response and difficulty getting updates or follow-through after submitting requests. While some reviews praise maintenance staff or say repairs are handled in a timely way, the complaints about repairs not being addressed quickly enough come up often enough to stand out.
caveat
Pest complaints outweigh the positives
Many residents describe ongoing pest problems that weren’t adequately controlled.
Multiple reviews call out roaches as a major issue, describing infestations that affected living spaces and personal belongings. Several of those same reviews also mention pest control requests or fees, but residents still report seeing bugs afterward. Even when one review suggests roaches can happen in the area and advises residents to manage cleaning, other reviews remain strongly negative about how persistent the problem feels.
caveat
Price is mixed: affordable or not
Reviews present pricing as either a budget win or a mismatch for the condition people report.
Some reviews say the rent is affordable, and a few prospects mention good pricing after tours or while applying. Others describe the rent as high or “not worth it,” tying that judgment to issues like pests, broken systems, and maintenance that doesn’t keep units in working order. A recurring contrast is that “good price” shows up alongside complaints that residents feel they’re paying more than the experience justifies.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Board and Care Home
Transportation
William B Hartsfield-Atlanta International (20 miles away)
Nearby Places of Interest
Located in Marietta, Georgia, this area offers a convenient and diverse range of amenities for seniors looking to settle down. With multiple pharmacies including CVS and Walgreens within a few miles radius, accessing necessary medications is easily accessible. There are several dining options nearby such as Tasty China, Chick-Fil-A, and Varners Restaurant & Tavern for delicious meals. Parks like Cobb Park and Laurel Park provide opportunities for outdoor recreation and relaxation. For medical needs, there are reputable hospitals like WellStar Kennestone Hospital and physicians centers like Resurgens Orthopaedics within a short driving distance. Additionally, coffee lovers can enjoy a variety of cafes including Starbucks and Rev Coffee. If entertainment is desired, Silverspot Cinema and AMC Parkway Pointe 15 offer movie showings not too far away. Overall, this part of Marietta offers a well-rounded community with easy access to essential services for seniors looking to enjoy their golden years in comfort.
Pharmacies
CVS Pharmacy (1.3 miles)
Walgreens (1.7 miles)
CVS Pharmacy (2 miles)
Walgreens (2.2 miles)
CVS Pharmacy (3 miles)
CVS Pharmacy (3.1 miles)
Walgreens (3.3 miles)
Restaurants
Taco Bell (1.4 miles)
Tasty China (2.1 miles)
Chick-Fil-A (2.6 miles)
Hamilton's Restaurant (2.7 miles)
McDonald's (2.8 miles)
Zama Mexican Cuisine & Margarita Bar (2.9 miles)
Varners Restaurant & Tavern (2.9 miles)
Parks
Cobb Park (2.6 miles)
Hurt Road Park (2.9 miles)
Laurel Park (3 miles)
Cochran Shoals - Chattahoochee River (7 miles)
Southwest Baseball At Clarkdale Park (7 miles)
Cafes
Starbucks (2.8 miles)
Starbucks (3.4 miles)
Starbucks (3.5 miles)
Rev Coffee (3.9 miles)
Starbucks (4.5 miles)
Giga-Bites Cafe (5.4 miles)
Starbucks ThD (5.6 miles)
Hospitals
USA Vein Clinics (3.7 miles)
WellStar Kennestone Hospital (4.6 miles)
Physicians
Atlanta Behavioral Care (4 miles)
Cobb Women's Center (4 miles)
Wellstar Cobb 1700 Building (4.1 miles)
Atlanta Gastroenterology Associates (4.1 miles)
Georgia Plastic & Reconstructive Surgery (4.3 miles)
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Board and Care Home
William B Hartsfield-Atlanta International (20 miles away)
Affordable private rooms in a small, home-like setting with comprehensive care.
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