Marisa's Manor Personal Care Home

2608 Wenatchee Drive, Marietta, GA 30066

For more information about senior living options: (844) 490-3973

3.2 from 23 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
1
1 stars
9

Assisted Living Board and Care Home

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    Overall Review of Marisa's Manor Personal Care Home

    Pros

    • pro Azalea Manor is clean, beautiful, and welcoming, with a calm, warm, and well-maintained interior.
    • pro The staff take pride in keeping the facility in top condition for residents and families.
    • pro Ms. Debra is professional, attentive, and incredibly kind, treating residents with dignity and respect.
    • pro The new administrator brings over 25 years of experience and is described as a guardian angel to residents and staff.
    • pro Meals are carefully planned and delicious, with large portions and Chef John overseeing the kitchen.
    • pro The community feels like a small, caring family where residents receive personal attention and regular updates from staff.
    • pro The executive director provides personal tours and spends time with residents, checking on them when they are sick.

    Cons

    • pro The administrator was extremely rude to a caller, laughing in their face and hanging up.
    • pro Customer service is described as a "negative zero" and not part of the business.
    • pro The administrator is not a pleasant person.
    • pro The staff allegedly ignores residents' bathroom needs and uses catheters improperly, leading to overflow.
    • pro A relative died after catheter mismanagement, with septic shock as a result.
    • pro The owner is friendly on tours but becomes nasty when issues arise.
    • pro The facility is severely understaffed, with as few as two staff for 30?40 residents.
    • pro There are mold problems throughout the building, with water leaks under the floor and water in electrical boxes.
    • pro The food is described as greasy, with no vegetables and meals like naked hot dogs.
    • pro The facility allegedly called the cops on grandparents for no reason.
    • pro A memory-care resident eloped and was missing for hours before staff noticed, despite assurances of alarms and cameras.

    Review

    Azalea Manor presents itself in a way that resonates differently with each visitor. On the one hand, several reviews paint a picture of a clean, welcoming, and well-cared-for environment. Commenters consistently describe the interior as bright and orderly, with spotless hallways and tastefully decorated common areas. The atmosphere feels calm and homey to many who step inside, and there is a sense that the staff take pride in keeping the facility well maintained for residents and their families. In this vein, the building and its public-facing spaces appear to be a strong first impression for those evaluating the place.

    Within that positive frame, particular staff members stand out for their kindness and professionalism. One nurse, Ms. Debra, is repeatedly singled out for her attentiveness, dignity, and warm, compassionate manner with residents. Reviewers say she genuinely cares for those she tends to and treats them with respect, an impression that leaves a lasting sense of trust. The new administrator, described as bringing more than 25 years of experience, is also praised in several notes as a guardian angel to residents and staff alike, suggesting a leadership style that prioritizes resident well-being and staff morale. Beyond the clinical staff, visitors frequently mention the food as carefully planned and, in some cases, delicious, with additional praise for the culinary team, including a chef named John, and a sense that meals are thoughtfully prepared and portions are generous in some accounts. The overall vibe in many reports is one of a close-knit community where residents are engaged - activities like bingo, music therapy, afternoon tea, Bible study, and even social amenities such as trivia and popcorn nights are cited as regular offerings that contribute to a lively, albeit not flashy, atmosphere.

    This positive narrative is tempered, however, by other, more uneasy voices that recount troubling experiences and serious concerns. A caller documented a particularly distressing interaction with what was described as the administrator - an encounter marked by rudeness and a dismissive attitude toward a potential partner or vendor. The reviewer characterized customer service as severely lacking, noting that the administrator laughed in their face, hung up the phone, and left them frustrated with the sense that the care experience could be undermined by front-office behavior. The takeaway from this perspective is a warning to prospective families: the quality of care can be heavily influenced by the interpersonal dynamics and responsiveness of leadership, and it pays to observe how the facility handles inquiries and concerns up close.

    More grave claims appear in separate accounts that focus on patient safety, care responsiveness, and dignity. One reviewer described a sequence of troubling events involving catheter use and a perceived failure to respond promptly to a resident's needs, culminating in allegations of severe neglect, a death, and a room left in disarray with unused supplies visible. This account paints a stark contrast to the facility's otherwise favorable notices, portraying a situation that allegedly involved delayed assistance, inadequate monitoring, and a breakdown in communication with family members during a critical period. In addition, the reviewer asserts that the environment around catheter care contributed to a fatal outcome, raising questions about infection control practices, staff availability, and accountability. While these are deeply serious claims, they underscore a broader concern raised by some families: the difference between a pleasant tour and the ongoing reality of day-to-day care can be substantial, and vigilance is essential when a loved one is entrusted to any care setting.

    Further complaints touch on systemic issues that can undermine trust. Some reviewers report staffing difficulties, with concerns about low staff-to-resident ratios and periods when caregivers are not immediately available, even as the facility is described as "not a palace" but still "affordable and caring." Specific comments describe instances of residents wandering or eloping due to alarms not being fully effective, and even references to mold and other environmental problems. A recurring theme is the tension between a facility that feels like a tight-knit community and the realities of larger-scale challenges such as maintenance defects, water leaks, mold in rooms, and a building that some feel may not meet all safety standards. There are even pointed critiques about management's responsiveness to safety concerns and about operations that some families perceive as reactive rather than proactive.

    In between these extremes lie several mixed or cautiously optimistic assessments. Some reviewers appreciate the intimate, family-like feel of a smaller community, noting that there are fewer residents than in large facilities, which they believe translates to more individualized attention. They recount that their loved ones are happy with the meals, the social activities, and the general atmosphere, while acknowledging that the facility may not have every modern amenity found in newer buildings. Others reinforce the need for careful due diligence, highlighting stories of elopement risks and the importance of trustworthy alarms and supervision for residents with memory challenges. The bottom line in these voices is a call for prospective families to visit, ask tough questions, and assess whether the day-to-day experience aligns with what is promised in tours or marketing materials.

    Taken together, the collection of reviews presents a multifaceted portrait. Azalea Manor appears to be a place with undeniable strengths: a clean, welcoming environment; dedicated staff who deliver compassionate care in many cases; engaged programming and a sense of community; and leadership that some families feel is capable and protective. Yet there are equally strong cautions about care quality, safety, and consistency - ranging from perceived customer service shortcomings to allegations of neglect, equipment failures, and environmental concerns. This spectrum suggests that experiences at Azalea Manor may vary significantly by location, shift, and individual staff members, and that the true day-to-day reality for a resident can depend heavily on how well the facility maintains staffing levels, safety protocols, and open channels of communication with families.

    For families considering Azalea Manor, the message across these accounts is clear: do your due diligence, ask concrete questions about staffing patterns, response times, and how emergencies are managed; request to meet staff who would be directly involved in daily care; and seek out the most current state inspection results and the experiences of current residents and families who can speak to both strengths and red flags. If a loved one's well-being hinges on timely assistance, robust safety measures, and dignified treatment, it may be wise to triangulate multiple sources of information and, when possible, observe the facility at different times of day to gauge consistency. The narratives collectively suggest that Azalea Manor can be a good fit for some residents - especially those who thrive in a warm, community-focused setting with attentive staff - while for others, it may raise substantial concerns that require careful scrutiny before making a decision.

    Features

    Housing

    • 3 resident community capacity 3 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Marisa's Manor Personal Care Home, a serene and nurturing assisted living community located in the heart of Marietta, GA. Designed to provide a comfortable and supportive environment, our board and care home offers residents a blend of independence and personalized care tailored to their individual needs.

    At Marisa's Manor, we prioritize the well-being of our residents with an array of essential amenities. Enjoy delicious meals in our inviting dining room, relax in our beautifully landscaped gardens, or take advantage of our fully furnished spaces that ensure a homely atmosphere. Our dedicated staff provides housekeeping services and offers seamless move-in coordination to make the transition as smooth as possible. Residents can stay connected with loved ones through complimentary Wi-Fi/high-speed internet and telephone services.

    Our compassionate caregivers are trained to assist with activities of daily living, ensuring that each resident receives the support they need while maintaining their independence. From assistance with bathing and dressing to medication management and transportation arrangements for medical appointments, we are committed to promoting a high quality of life for all residents. We also cater to special dietary restrictions and provide meal preparation services that align with individual dietary needs.

    Engagement is key at Marisa's Manor; scheduled daily activities keep our residents active and involved within the community. In addition, the surrounding area is rich with options for entertainment and socialization—just minutes away from five cafes, three parks, numerous pharmacies, physicians’ offices, restaurants, places of worship, theaters, and hospitals.

    Discover an enriching lifestyle at Marisa's Manor Personal Care Home where comfort meets compassion in a vibrant community setting.

    Nearby Places of Interest

    Restaurants

    • Taco Bell (0.6 miles)
    • McDonald's (0.7 miles)
    • Frankies Italian Ristorante and Pizzeria (0.8 miles)
    • Johnboy's Home Cooking (0.9 miles)
    • Cheeseburger Bobby's (1.2 miles)
    • Laredos Mexican Bar & Grill (1.9 miles)
    • Chick-Fil-A (2.1 miles)

    Parks

    • Shaw Park (0.9 miles)
    • Aviation Park Kennesaw (2.7 miles)
    • Harrison Park (4 miles)
    • Laurel Park (5.1 miles)
    • Adams Park (5.2 miles)
    • Woofstock Park (5.7 miles)
    • Dupree Park (6.6 miles)

    Pharmacies

    • CVS Pharmacy (0.9 miles)
    • Walgreens (1.2 miles)
    • Walgreens (2.1 miles)
    • CVS Pharmacy (3 miles)
    • Orchard Square Holding (3.1 miles)
    • CVS Pharmacy (3.2 miles)
    • Walgreens (3.3 miles)

    Physicians

    • Piedmont Imaging Center (1.9 miles)
    • Marietta Dermatology & the Skin Cancer Center (3.1 miles)
    • Pinnacle Orthopaedics (3.3 miles)
    • Piedmont Heart of Marietta (3.4 miles)
    • Non-Surgical Orthopaedics (3.5 miles)
    • Resurgens Orthopaedics (3.5 miles)
    • Kennestone Physicians Center (3.5 miles)

    Theaters

    • AMC Barrett Commons 24 (2.3 miles)

    Places of Worship

    • Transfiguration Catholic Church (2.6 miles)
    • Calvary Chapel Woodstock (3.9 miles)
    • Kennesaw United Methodist Church (4.3 miles)
    • First Baptist Church Woodstock (5.9 miles)
    • Congregation Etz Chaim (6.1 miles)

    Cafes

    • Panera Bread (2.6 miles)
    • Giga-Bites Cafe (4.2 miles)
    • Starbucks (4.4 miles)
    • Starbucks (4.5 miles)
    • Starbucks (5 miles)

    Hospitals

    • WellStar Kennestone Hospital (3.3 miles)
    • Kennesaw Hospital (4.3 miles)

    Frequently Asked Questions

    Where is Marisa's Manor Personal Care Home?

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