315 Smyrna Powder Springs Road, Marietta, GA 30060
For more information about senior living options: (844) 490-3973
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The staff treats all residents with respect and kindness. The facility is always clean and welcoming. The activities engage residents and the meals are varied and tastefully prepared. The support staff and administration are very responsive to questions. A.G.Rhodes-Cobb has a new, beautiful building. The nursing staff is great and the overall care is excellent.
They claim the facility isn't suitable for a loved one, noting only about one-third of the nursing staff are competent and the rest are just there for a check. They report the kitchen serves the same meals every week with no change, and portions are toddler-sized when there is enough food. They state a CNA may not change a patient, or a nurse cannot properly administer eye drops. They describe onboarding as unethical, alleging they were told to pay after day 20 due to insurance routing, which the insurer disagreed with. They call the place a nightmare and describe it as spotty at best and very dirty. They recount a serious safety lapse where a patient fell and was left on the cold tile floor for 18 minutes before anyone responded. They mention a broken toilet for the entire stay and a sewer backup that caused a nauseating odor. They describe physical therapy as inadequate, with only 40 minutes per day on weekdays. They say a staff member was chastised for not having an appointment, calling the staff unprofessional toward outsiders. They criticize the memory care unit as spotty and dirty, and the meals there as deplorable.The collage of experiences reported about A.G. Rhodes Cobb (and related Rhodes facilities) reads like a broad spectrum, ranging from glowing praise to deeply troubling accusations. On one end, reviewers describe a clean, warm environment with attentive, friendly staff, and a rehabilitation program that motivates residents and reassures families. On the other, there are warnings that the place is not suitable for loved ones, with claims of understaffing, inconsistent care, and business practices that feel unethical to families navigating onboarding and payments. Taken together, these impressions paint a facility that can deliver strong care in some situations while falling short in others, depending on unit, staff, and perhaps the specifics of a given resident's needs.
Several reviewers highlight consistently positive themes. Cleanliness and a welcoming physical environment recur as visible strengths. Families repeatedly note that the building feels modern and well-maintained, and that the atmosphere is warm and inviting. In the rehab and long-term care contexts, many residents and families report that the staff are kind, respectful, and patient, and that care teams - nursing, therapy, and activities staff - are accessible and responsive to questions. For some families, the presence of engaging activities, music therapy, and other therapeutic programming stands out as a meaningful part of the recovery and well-being process. In particular, when the care aligns with the resident's needs and preferences, reviewers speak of good experiences with rehabilitation services, strong nursing care, and supportive administration.
Within those positive accounts, specific praise emerges for patients who require advanced assistance or have dementia. Several reviewers commend the facility for treating residents with dignity and maintaining safety and structure in daily routines. A number of comments cite excellent experiences with physical therapy and occupational therapy, noting dedicated therapists who contribute to real, measurable improvements. Families describe moments of strong communication from nursing staff and administrators, with staff members who go the extra mile to help families understand treatment plans, participate in activities, and feel reassured about their loved one's progress. The sentiment of gratitude is common when staff members demonstrate patience, empathy, and teamwork during challenging days.
Yet, a substantial portion of the feedback is candid about serious concerns that disrupt trust and confidence. Criticisms center on staffing: a perception that only a fraction of the nursing team is consistently competent, with some aides and nurses who are described as not performing basic tasks or failing to respond promptly in urgent situations. Complaints include inadequate eye care (eye drops not administered properly), limited or inconsistent assistance with daily living activities, and a general sense that some staff members are merely "there for a check." The affordability and consistency of care also appear as themes, with some families feeling that the care quality varies by who is on shift or by unit, particularly in memory care versus rehab.
On the operational front, onboarding experiences and billing practices feature prominently in the negative reviews. One family describes an onboarding encounter that escalated into a dispute over payments, with accusations that the facility demanded payment after day 20 based on an insurance arrangement, which was challenged by the insurer as incorrect and in-network arrangements not being honored. This experience produced a strong perception of unethical business practices and a decision to cancel a short-term stay before it began. Several other reviewers echo concerns about communications and expectations during admissions, expressing distrust that the financial process aligns clearly with the patient's coverage and care plan.
There are also vivid, troubling anecdotes that sober any enthusiastic tone. A few reviewers recount situations where safety and comfort were compromised in dramatic ways: a patient left unattended for extended periods, a room with a broken toilet and an ongoing sewer odor, or a scene where a roommate repeatedly pressed the call bell while staff were unable to respond promptly. Such memories are paired with depictions of inadequate responses - episodes that leave families feeling that dignity and basic comfort were at stake. In some instances, reviewers contrast these experiences with earlier, more positive visits, underscoring how variable care can be across time and departments.
Despite the darker incidents, many reviews emphasize resilience and gratitude toward caregivers who demonstrated genuine concern and competence when it mattered most. Some families note that staff remained kind, collaborative, and communicative even as others describe gaps in coverage or service. Veterans and other residents' families often recount moments of personalized attention, clear explanations from therapists, and professional teamwork that helped residents regain function and feel supported. A recurring thread is the impact of consistent, compassionate care on a resident's mood and engagement, which some families say makes a profound difference in recovery trajectories or quality of life, especially in rehab and long-term care contexts.
In weighing these impressions, prospective families are urged to approach A.G. Rhodes Cobb with a discerning lens. The facility appears capable of delivering high-quality rehab, respectful caregiving, and an inviting environment, particularly when units have dedicated, attentive staff and clear communication channels with families. However, the reports also warn of variability in staffing and responsiveness, potential billing or onboarding concerns, and serious incidents that challenge the perception of safety and dignity. For anyone considering this facility, it would be prudent to evaluate current staffing levels, request tours of multiple units (including memory care and rehab floors), ask pointed questions about daily routines, therapy schedules, care planning, and how concerns are tracked and resolved. It may also be helpful to speak with current residents and their families about recent experiences to gain a current, grounded understanding of how the center operates day to day.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arc House in Marietta, GA is a vibrant and fully furnished assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community boasts a spacious dining room where delicious and nutritious meals are served, taking into consideration any special dietary restrictions residents may have.
The housekeeping services provided ensure that the living spaces are always neat and clean, allowing residents to enjoy a comfortable and hygienic environment. Additionally, move-in coordination is available to assist new residents in seamlessly transitioning into their new home.
Arc House is nestled in a beautiful garden setting, providing residents with outdoor space to relax and enjoy nature. For those who wish to stay connected with friends and family or need to access the internet for various purposes, Wi-Fi/high-speed internet is readily available throughout the community.
The qualified staff at Arc House offer assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that residents can live independently while receiving the support they need. The community also collaborates closely with health care providers to coordinate comprehensive care for each resident. Diabetes diets are catered for, medication management is provided, and special dietary restrictions are accommodated.
Transportation arrangement for medical appointments is available to ensure that residents have convenient access to healthcare services. Scheduled daily activities further enrich the lives of residents, providing opportunities for socialization and engagement within the community.
Conveniently located nearby are several cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. This allows residents easy access to various amenities and services within close proximity to Arc House.
Overall, Arc House in Marietta offers a warm and inclusive environment where seniors can receive personalized care while enjoying an active lifestyle and maintaining their independence.
Arc House is located at 315 Smyrna Powder Springs Road, Marietta, GA 30060 in Cobb County, Georgia
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