1503 Stephenson Road, Lithonia, GA 30058
For more information about senior living options: (844) 490-3973
Golden Bridges is described as providing an exceptional level of care and customer service that sets it apart. The staff are described as compassionate and dedicated, delivering around-the-clock, individualized care to support residents' well-being and happiness. The facility is described as safe, secure, loving, healthy, and family-oriented, with management and staff earning high praise. Residents are described as being treated with dignity, respect, and compassion, with volunteers facilitating entertainment and activities, contributing to happiness and health. The owner is described as caring, knowledgeable, and transparent, with a well-trained and caring staff. The environment is described as nice, comfortable, and home-like, giving families peace of mind. One reviewer describes Golden Bridges as phenomenal and generous to the elderly and the community.
All locations need to be shut down; these people are wolves in sheep's clothing. Worst place to have your loved ones; the owner is awful and the staff don't care. The owner isolated residents from their families and allegedly lied to paramedics to remove a resident. The owner fed residents expired food, served microwave TV dinners and old snacks, and kept them locked up in front of a TV all day with gates preventing movement. The owner called 911 and lied to paramedics about a resident being suicidal so she could sleep in the hospital. The owner is vindictive and dishonest, with accusations of lacking compassion and competence. It's claimed that many five-star reviews were posted by the owner's daughters or by herself. Employees allege underpayment and payroll deception, including being paid little and being pressured to withhold information from families.The collection of testimonials about Golden Bridges Senior Care Services reads like a roller coaster of experiences, ranging from glowing praise to alarming accusations. A number of reviewers paint Golden Bridges as a beacon of compassionate, around-the-clock care where residents are treated with dignity, respect, and genuine affection. They describe a facility that feels like a family environment, with staff who take time to know each resident, attend to their well-being, and ensure that loved ones feel at peace. One reviewer lauds the place as exceptional in both care and customer service, noting the staff's dedication and individualized attention in every interaction and expressing gratitude for the "peace of mind" the facility provides. Another positive voice highlights that residents are cared for with dignity and kindness, and that volunteers from their foundation bring entertainment and engagement, contributing to a generally happy and healthy atmosphere.
Support for the positive impression continues with compliments about management and leadership. Several comments emphasize transparency and a caring owner, with descriptions of the owner as very caring, knowledgeable, and part of a "love/family environment" rather than a cold corporate setting. In these views, the facility is not only a place of safe shelter and routine care but also a community where the owner and staff work together to create a welcoming home-like environment. The praise extends to direct, personal affirmations about the staff's competence and the kindness shown to residents, which some reviewers interpret as evidence of a well-run operation that truly prioritizes the residents' happiness and well-being.
Yet the picture is sharply divided. A substantial portion of the feedback is intensely negative, with accusations of mismanagement, neglect, and even abusive practices. Phrases like "wolves in sheep's clothing" and "worst place to have your loved ones" abound, signaling a belief that what is presented publicly as care and safety may be a facade. Some reviewers allege systemic problems, including denying residents freedom of movement, keeping them confined in front of a TV, and using restrictive measures that prevent engagement or activity. There are bitter claims that employees were undervalued and underpaid, worked grueling hours, and were pressured to withhold communications from families. One account alleges that food was expired or of poor quality, and that residents were not provided basic care or nutrition in a way that would meet expected standards.
Specific, and highly troubling, allegations target the owner personally. Several reviewers describe the owner, Salinia, as lacking compassion and being unreliable or vindictive. One account asserts that the owner claimed to be a registered nurse but appeared incompetent, with the reviewer - who is also a nurse - declaring they would never trust her care for a family member. Another reviewer accuses the owner of isolating residents from their families, placing an aunt in a room alone without entertainment, and then lying to paramedics to get the aunt out of the facility. There are also grievous charges about the owner calling 911 and manipulating situations to remove residents from the facility for hospital stays. A particularly sharp note is struck by a comment alleging that some of the five-star reviews were planted by the owner's relatives, casting doubt on the authenticity of the praise.
In the same vein, one review recounts a deeply negative incident in which the owner allegedly called the police on an 84-year-old woman who was distressed about missing her family, a report that the reviewer condemns as "disgusting" and indicative of a pattern of mistreatment. Another critique accuses a specific staff member - identified in the comments as a boss or supervisor - of cruelty or neglect, suggesting that the environment tolerates or even enshrines such behavior. Taken together, these statements convey a belief that there is a stark difference between what the facility presents publicly and what some families experience behind closed doors.
Despite the stark contrasts in sentiment, several notes share a common thread: the importance of conducting thorough due diligence before making a placement decision. The more celebratory comments emphasize the emotional and practical benefits of a home-like atmosphere, transparent communication, and a community-centric approach. The harsher criticisms urge prospective families to look beyond promotional materials, to seek firsthand observations, and to listen to staff and residents' experiences, particularly around daily living conditions, quality of meals, opportunities for social engagement, and the overall atmosphere of safety and respect within the facility.
Ultimately, the reviews illustrate a polarized landscape in which Golden Bridges Senior Care Services is seen by some as an exemplary, compassionate, and well-managed home for the elderly, while others view it as a place of danger, neglect, or mistreatment under the banner of care. The divergence is so pronounced that potential families are left with a cautious message: the facility may deliver exceptional warmth and attentiveness for some, but there are serious allegations that deserve careful investigation and independent verification. If you are evaluating this facility, engaging directly with current residents and families, requesting a tour at various times of day, and seeking out multiple, independent sources of information could be essential steps in forming a balanced, informed judgment.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.G And J Personal Care Home in Lithonia, GA is a welcoming and fully furnished board and care home that provides exceptional care services for seniors in need. Our community features a comfortable dining room where residents can enjoy delicious meals prepared with special dietary restrictions in mind. We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities to keep residents engaged and entertained.
Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that residents receive the necessary medical attention they require. Medication management is provided to ensure that medications are taken on time and as prescribed.
At G And J Personal Care Home, we prioritize the well-being of our residents by offering housekeeping services and move-in coordination for a smooth transition into our community. In addition, our outdoor space provides a peaceful area for relaxation and enjoyment.
We understand the need for connectivity in today's world, which is why we offer telephone services and Wi-Fi/high-speed internet so that residents can stay connected with their loved ones. Transportation arrangements are available for medical appointments along with nearby amenities such as pharmacies, physicians' offices, cafes, restaurants, parks, and places of worship.
Choose G And J Personal Care Home for a compassionate and supportive assisted living community where your loved one's individual needs are met with utmost dedication.
G And J Personal Care Home is located at 1503 Stephenson Road, Lithonia, GA 30058 in Rockdale County, Georgia
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