Grand Helpers Personal Care Home in Jonesboro, GA

Information last verified:

10283 Richfield Court, Jonesboro, GA 30238

For more information about senior living options: (844) 490-3973

4.3 from 24 reviews
5 stars
20
4 stars
0
3 stars
0
2 stars
0
1 stars
4

Overall Review of Grand Helpers Personal Care Home

Pros

  • pro Monique, the owner, cares for residents as if they were her own family.
  • pro Monique welcomes questions with patience and never makes families feel like a burden.
  • pro The home is consistently safe, clean, and filled with genuine compassion.
  • pro Residents receive excellent care delivered with dignity, kindness, and respect.
  • pro Monique and her staff go above and beyond to provide excellent service.
  • pro The facility is spacious, well-kept, and free of odor, making residents feel welcome.
  • pro The staff are patient, understanding, and deeply knowledgeable about memory loss.
  • pro Families feel reassured and grateful for the compassionate care their loved ones receive.

Cons

  • pro A reviewer claimed the facility smells like DOO DOO when you walk in.
  • pro The reviewer alleged that Monica Gibson is very unprofessional and ghetto and advised against sending loved ones there.

Review

This community is best suited for families seeking a small, home-like personal care option where memory-impairment support, daily compassion, and hands-on leadership come first. The standout feature across reviews is the owner’s direct involvement and a staff team that treats residents as if they were family. The environment is described as spacious, clean, and odor-free, with residents enjoying calm routines, meaningful interaction, and personalized attention. It works particularly well for those needing memory-care support, respite stays, or a transitional setting where dignity, patience, and gentle communication are prioritized over institutional formality. For families that want a warm, intimate atmosphere with visible caregiver investment, this is the strongest fit.

Nevertheless, this option is not ideal for every senior or every family scenario. Those who require a large, highly structured campus with 24/7 nursing oversight and robust on-site medical programs may be better served elsewhere. A single-operator, intimate model, while deeply personal, may raise questions for families seeking extensive clinical throughput, standardized protocols, or corporate accountability. And while the majority of experiences are exceptionally positive, one unfavorable review cites odor and perceived unprofessionalism, underscoring the importance of in-person visits and firsthand impressions before committing. Alternatives should be considered for families prioritizing highly formalized systems or broader medical resources.

The strength of this community lies in its proven heart-forward care and the way it offsets potential drawbacks with relationship-building and transparency. Families repeatedly note that staff are patient, compassionate, and consistently responsive to questions. The owner’s hands-on leadership, often described as “heaven-sent” or irreplaceable, translates into steady communication, quick problem-solving, and a sense of continuity that helps families sleep better at night. For memory care residents, the emphasis on reassurance, dignity, and personalized routines can dramatically reduce agitation and confusion, which in turn minimizes family stress. Where cons exist, the remedy is clear: verify staffing norms, care-planning specifics, and the mechanism for ongoing family updates during the stay.

Practical decisions emerge from these themes. Prospective movers should probe how memory-care plans are crafted and updated, what training staff possess for dementia-related behaviors, and how daily life is structured, from meals to activities to safety measures. Reviewers point to tangible comforts: rooms configured with safety rails, comfortable seating, and accessible entertainment, plus clear evidence of a clean, welcoming environment and sensory-friendly smells. Family contact systems also stand out, the ability for staff to facilitate direct calls to loved ones and keep relatives informed about daily progress. These elements translate into fewer administrative headaches for families and more reliable peace of mind about day-to-day welfare.

From a care-planning perspective, this setting shines for families who value continuity, emotional warmth, and a cooperative style of caregiving. It is especially compelling for those navigating dementia diagnoses, as caregivers report tailored attention to cognitive challenges, patient pacing, and relationship-building with residents. The trade-off is a less centralized, more intimate operation where the owner and a small crew carry the bulk of responsibility. That means solid personal chemistry and trust are essential, while the risk is that coverage gaps or staffing fluctuations may be less predictable than in larger facilities. Prospective clients should bring questions about nurse availability, emergency protocols, and how care plans scale as needs evolve.

Bottom line: for families who want a deeply personal, memory-care–savvy, and caregiver-led environment, this community offers compelling value and a proven track record of kindness and competence. The overwhelmingly positive feedback points to a setting where residents aren’t just cared for, they are treated like family, with clear caregiver accountability and accessible family communication. Those who need a more clinical or corporate care footprint, or who have serious concerns about odor or professionalism based on a single negative review, should tour alternative options with a watchful eye on staffing ratios, medical support capabilities, and objective licensing records before deciding. The prudent path is a thorough in-person visit, direct conversations with staff and current families, and a careful read of care plans to ensure alignment with long-term goals and financial clarity.

Features

Housing

  • 3 resident community capacity 3 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • William B Hartsfield-Atlanta International (12 miles away) William B Hartsfield-Atlanta International (12 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Grand Helpers Personal Care Home is a welcoming and fully furnished assisted living community located in Jonesboro, GA. With a range of amenities and care services, we strive to provide a comfortable and supportive environment for our residents.

Our amenities include a spacious dining room where residents can enjoy nutritious and delicious meals prepared by our talented culinary team. We also have a beautiful garden and outdoor space where residents can relax and soak up the fresh air. Additionally, we offer housekeeping services to ensure that our residents' living spaces are clean and well-maintained.

At Grand Helpers Personal Care Home, we understand the importance of staying connected in today's digital age. That's why we provide both telephone access and Wi-Fi/high-speed internet throughout our community, enabling residents to easily communicate with loved ones and browse the web.

In terms of care services, our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the medical attention they need. For those with specific dietary needs, we offer diabetes diets as well as preparation and service of meals tailored to special dietary restrictions.

Transportation arrangements are made for medical appointments, ensuring that our residents can easily access necessary healthcare services. In addition, we are conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and theaters for added convenience and entertainment options.

To promote an active lifestyle and encourage socialization among residents, we offer scheduled daily activities for all interests and abilities.

At Grand Helpers Personal Care Home in Jonesboro, GA, we strive to provide a warm and caring environment where seniors can thrive while receiving the support they need.

Nearby Places of Interest

Restaurants

  • McDonald's (2.7 miles)
  • Panda Express (3 miles)
  • Bay Breeze Seafood Restaurant (3.1 miles)
  • Slutty Vegan (3.5 miles)
  • Club Sugar Bush (4.3 miles)
  • Wendy's (4.5 miles)
  • Hardee's (5 miles)

Parks

  • McCurry Park (3.6 miles)

Pharmacies

  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (4.2 miles)
  • Walgreens (4.4 miles)
  • Summit Point (6.3 miles)
  • Walgreens (6.4 miles)
  • CVS Pharmacy (6.5 miles)
  • Walgreens (6.8 miles)

Physicians

  • Primary Medical Care PC (4.5 miles)
  • Breast Health Clinic (4.6 miles)
  • Southeast Primary Care (4.7 miles)
  • Harsch & Osborne Md Pc (4.7 miles)
  • Children 1st Pediatrics (5.2 miles)
  • Southside Internal Medicine PC (6.3 miles)
  • ABC Pediatrics (6.3 miles)

Cafes

  • Panera Bread (4.6 miles)
  • Starbucks (6.4 miles)
  • Eat More Korean (6.7 miles)

Theaters

  • Cinemark Tinseltown 17 And Xd (4.9 miles)
  • AMC Southlake 24 (6.4 miles)

Places of Worship

  • New Macedonia Baptist Church (5.9 miles)
  • Whitewater Church (6.8 miles)

Hospitals

  • Children's Healthcare (7.4 miles)
  • Southern Regional Health System (7.4 miles)
  • Labor & Delivery (7.5 miles)

Frequently Asked Questions

Where is Grand Helpers Personal Care Home?

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