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Platinum Life Residential Care in Hephzibah, GA

Platinum Life Residential Care is an assisted living community in Hephzibah, GA.

Information last verified:

4368 Bath Edie Road, Hephzibah, GA 30815

For more information about senior living options: (866) 208-4318

4 from 120 reviews
5 stars
89
4 stars
2
3 stars
1
2 stars
0
1 stars
28

Overall Review of Platinum Life Residential Care

common 18 reviews mention this

Compassionate, responsive help

Residents describe staff as helpful, compassionate, and quick to respond with support.

Many reviewers emphasize that staff members were friendly and went out of their way to help, often framing the experience as caring and understanding during a difficult time. Several also mention professional, courteous handling of questions and concerns, along with follow-up contact after an interaction. A number of reviews connect this support to feeling “seen” or reassured rather than treated like a number.

common 10 reviews mention this

Personal touch with gifts and check-ins

Reviews repeatedly mention follow-ups and gift support as part of the care experience.

Several reviewers describe receiving gifts, gift packages, or vouchers, and many say the unexpected items were meaningful during treatment or a claim process. Others highlight check-ins and ongoing phone calls that provided encouragement and made the experience feel less isolating. A few reviews also describe the support as going beyond the transactional part of the service.

common 6 reviews mention this

Quick processing and clear answers

Reviewers frequently mention fast help, quick responses, and clear communication.

A subset of reviews specifically calls out speed—quick responses to requests, timely handling, and fast processing or payment. Others describe conversations as clear and straightforward, with staff helping them understand what they needed. Overall, these comments point to responsiveness as a recurring part of the experience described in reviews.

caveat 12 reviews mention this

Harassment and consent concerns

Some reviewers report repeated calls or use of their contact information without consent.

There are multiple negative reviews describing repeated phone calls or spam-like contacting, even after the reviewer says they were not interested or asked to stop. Several reviewers explicitly raise consent and privacy concerns about how their contact information was obtained or used. A few also describe disputes related to debits or cancellation, reinforcing that some experiences felt intrusive or poorly managed.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bush (12 miles away) Bush (12 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Places of Worship

  • Spring Grove Baptist Church (1.1 miles)
  • Story Mill Road Baptist Church (2.6 miles)
  • Shekinah Tabernacle (3.3 miles)
  • Franklin Covenant Baptist Church (4.8 miles)
  • Oasis Church at Hephzibah (5.2 miles)
  • Liberty United Methodist Church (6.5 miles)
  • Guru Nanak Darbar Sikh (6.5 miles)

Pharmacies

  • Health Mart Pharmacy (3.3 miles)
  • Walgreens (7.1 miles)
  • Fort Gordon Exchange Pharmacy (7.8 miles)
  • CVS Pharmacy (8.6 miles)
  • Walgreens (10.4 miles)
  • Medical Center Pharmacy (10.5 miles)
  • Barney's Pharmacy (10.7 miles)

Physicians

  • Arun Jain PC (3.5 miles)
  • Augusta University Medical Center (9.3 miles)
  • DDEAMC Internal Medicine (9.3 miles)
  • Southern Family Medical Center (10.1 miles)
  • Center For Primary Care (10.6 miles)
  • Medical Associates Plus (10.7 miles)
  • Augusta Retina Consultants (12.5 miles)

Restaurants

  • Anna's Cafe (4.4 miles)
  • Crab King II (6.9 miles)
  • McDonald's (7 miles)
  • Waffle House (7 miles)
  • Taco Bell (7 miles)
  • China 8 Restaurant (7.1 miles)
  • Charley's Philly Steaks (7.8 miles)

Parks

  • Diamond Lakes Recreation Park (5.3 miles)

Hospitals

  • East Central Regional Hospital (8.6 miles)
  • Ddeamc (9.4 miles)
  • East Central Regional Hospital (10.5 miles)
  • Covidien (11.6 miles)
  • Davita Kidney Care (11.8 miles)

Transportation

  • Augusta Regional Airport (AGS) (11.4 miles)
  • Augusta Regional Airport Aviation Services (11.4 miles)

Cafes

  • Starbucks (12.5 miles)
  • Starbucks (12.9 miles)

Frequently Asked Questions

Where is Platinum Life Residential Care?

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