Aok Assisted Living Home

2393 Brianna Drive, Hampton, GA 30228

For more information about senior living options: (844) 490-3973

3.8 from 24 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
0
1 stars
7

Assisted Living

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    Overall Review of Aok Assisted Living Home

    Pros

    • pro Mom received great, loving care from the start.
    • pro The staff from the front office to CNAs treated mom with utmost respect and love.
    • pro Anytime concerns were addressed immediately, putting the family at ease.
    • pro Robin, Erin, and all the workers were highly praised for their care.
    • pro The Gardenias is highly recommended by the family.
    • pro They were with the family every step of the way.
    • pro The facility is clean and updated.
    • pro The care given to Mom provided peace of mind.
    • pro All staff are very kind and do a great job.
    • pro The owners are dedicated to clients, staff, and families.

    Cons

    • pro The staff here are so rude.
    • pro They have no care for their patients or their family.
    • pro The staff sucks.
    • pro The owner does not hold them accountable for their actions.
    • pro The food sucks.
    • pro The facility is not very clean.
    • pro Always short staffed.
    • pro This facility has minimum care and no recreation for the elderly residents.
    • pro The tile in the eating room is coming up.
    • pro The room was in disarray and dirty.
    • pro The staff belittled the family member of the patient to the point of making her cry.
    • pro No daily activities for the resident.

    Review

    The Gardenias memory care facility has hosted a wide spectrum of experiences for families, ranging from deeply heartfelt praise to serious cautions. For many residents and their loved ones, the start was marked by warmth, respect, and a sense that the people who cared for their family members truly valued them. One family recounts that from day one the care team treated their mom with "the upmost respect & love," describing the front office staff and CNAs as a cohesive unit that listened to concerns and put minds at ease. The reviewer emphasizes that the facility felt like a place where caregivers were genuinely invested in the wellbeing of their loved one, and they repeatedly trusted The Gardenias enough to refer friends and family. The overall tone of these reunions and visits is one of gratitude for compassionate, patient, and attentive care during a long stay of three and a half years, including the painful process of saying goodbye when their mom passed away on June 24.

    Several reviewers single out specific people who made a meaningful difference. Robin and Erin are frequently named as standout leaders who helped create a calm, well-run environment. Phrases like "Robin and Erin run a great facility" and "they were with us every step of the way" appear in multiple testimonials, underscoring the sense of partnership between staff and families. The facility is described as clean and updated, with a home-like atmosphere that contributes to peace of mind for families who must make difficult decisions about placement and ongoing care. Other contributors echo this sentiment, noting friendly, kind staff and a general impression of a place that is organized and well-maintained, with references to good nutrition and a welcoming environment for both residents and their families.

    Amid the positivity, not all feedback is favorable. A few families recount serious concerns about safety and quality of care during a respite stay. One reviewer describes their mom as a high fall risk, with memory impairment and limited mobility, who experienced two falls while at the facility for two weeks. The first fall resulted in a minor injury, but the second involved lacerations on the head and a broken pair of glasses, leading the family to decide to bring their loved one home the following day. This account emphasizes how quickly a caregiver environment can shift from reassuring to alarming when risk management and preventative measures do not seem to be effectively applied. The reviewer's sense of urgency - "I could NOT get there fast enough to get my Mom out of there" - speaks to a broader concern about how safety might be handled in day-to-day care for vulnerable residents.

    Beyond safety incidents, other critics describe interactions that left them feeling unsupported or dismissed. A transport staff member relates a negative experience in which they witnessed staff belittling a family member and causing visible distress. The account argues that caring for residents also means supporting and respecting their families, and that when staff fail to do so, the experience of care suffers. A separate perspective echoes those concerns, stating outright that they would not want a loved one there and describing a scene in which a resident's family member was made to cry during a transport-related interaction. Taken together, these comments present a worrying picture of tone, professionalism, and the treatment of families as part of the care ecosystem.

    There are also voices that reinforce a more critical view of the facility, urging potential patrons to consider alternative options. One reviewer sums up a strongly negative impression by warning others not to place a loved one at The Gardenias, citing rude behavior among the staff and a lack of accountability from the owners. This sentiment is paired with complaints about the quality of food, overall cleanliness, and a sense that staff are not consistently attentive to residents' needs. Another guest highlights a broader lack of daily activities and engagement for residents, portraying the environment as minimal in both care and recreation. Other guests flag ongoing issues with cleanliness and maintenance, including rooms in disarray, soil- and urine-related odors, and outdoor grounds that appear neglected. In a harsh closing note, the reviewer even suggests avoiding the facility altogether for the sake of loved ones.

    Yet the narrative is not monolithic. Some residents and families offer positive counterpoints that depict a vibrant, caring community within The Gardenias. Several accounts emphasize that the facility can be a good fit for certain individuals, particularly when the care team is responsive, the environment is clean and well-kept, and there is a consistent, patient approach to daily routines. One family mentions that their mom "loves it," and another writes that the staff are caring and humble, with a cook who has earned affection from a resident for whom meals matter greatly. The praise extends to the involvement of owners who appear committed to their clients and their families, with many assertions about nutritious offerings and a welcoming atmosphere that helps families feel secure about their loved ones' welfare.

    In summary, The Gardenias evokes a diverse range of experiences from the families and residents who have interacted with it. On the one hand, there are heartfelt stories of compassionate, respectful care, particularly from patrons who count on Robin and Erin to manage the day-to-day life of the facility, keep it clean and updated, and comfort families during the difficult process of grief. These voices speak to a setting where many residents feel seen, cherished, and well cared for, with several families willing to recommend the facility to others. On the other hand, there are serious cautions from others who describe falls and safety incidents, dismissive or unkind staff interactions, perceived neglect, and several concrete concerns about cleanliness, maintenance, and recreation. These accounts urge prospective families to conduct thorough visits, observe the daily routines, and weigh all factors when deciding whether The Gardenias is the right fit for their loved one. The overall impression is a facility capable of delivering meaningful, affectionate care in many circumstances, but one that also faces significant challenges that some families found to be unacceptable or dangerous in practice.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (15 miles away) William B Hartsfield-Atlanta International (15 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Aok Assisted Living Home in Hampton, GA. Our community offers a wide range of amenities and care services to ensure that our residents feel comfortable and supported in their daily lives.

    Our fully furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. Each apartment also has a kitchenette for those who prefer to prepare their own meals. Alternatively, our restaurant-style dining room provides delicious and nutritious meals prepared by our dedicated staff, catering to special dietary restrictions such as diabetes diets.

    At Aok Assisted Living Home, we understand the importance of maintaining mental wellness. That is why we offer a mental wellness program designed to promote social engagement and cognitive stimulation among our residents. Additionally, our small library provides a quiet space for reading and relaxation.

    Our caring staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time and as prescribed.

    Residents at Aok Assisted Living Home can enjoy various activities that cater to their interests. We offer resident-run activities where they can actively participate in planning and organizing events. There are also scheduled daily activities for everyone to enjoy.

    Located conveniently in Hampton, GA, our community has two physicians nearby for any medical needs that may arise. In addition, there are eight restaurants nearby for residents and their families to explore local dining options.

    At Aok Assisted Living Home in Hampton, GA, we strive to create an environment where each resident feels safe, supported, and engaged in their daily lives. Allow us to welcome you into our caring community.

    Nearby Places of Interest

    This part of Hampton, Georgia, offers a variety of amenities and services that cater to senior living needs. There are several restaurants nearby, including Bay Breeze Seafood Restaurant and Panda Express, as well as healthcare options such as Eagles Landing Family Practice and Children's Orthopaedics of Atlanta. Pharmacy options like CVS and Walgreens are easily accessible for medication needs. Places of worship like Hope Evangelical Lutheran Church provide spiritual support, while parks like McCurry Park offer opportunities for outdoor recreation. For entertainment, residents can visit the Cinemark Tinseltown theater or enjoy a meal at Panera Bread or Starbucks cafes. Overall, this area provides a convenient and diverse range of resources for seniors looking to settle in Hampton.

    Restaurants

    • Bay Breeze Seafood Restaurant (0.1 miles)
    • Panda Express (0.2 miles)
    • McDonald's (0.4 miles)
    • Poppin' Pizza (3.8 miles)
    • Waffle House (4.4 miles)
    • Domino's Pizza (4.4 miles)
    • Taqueria Michuacana Mexican Food (4.5 miles)

    Physicians

    • Eagles Landing Family Practice - Hampton Office (4.3 miles)
    • Hampton Family Practice (4.5 miles)
    • S E Medical Systems (6 miles)
    • Children's Orthopaedics of Atlanta-Stockbridge (6.3 miles)
    • Primary Medical Care PC (6.8 miles)
    • Piedmont Physicians Neurology Stockbridge (6.8 miles)
    • Piedmont Physicians Pulmonary and Sleep Medicine Stockbridge (6.8 miles)

    Pharmacies

    • CVS Pharmacy (5.3 miles)
    • Walgreens (5.8 miles)
    • CVS Pharmacy (6.6 miles)
    • Walgreens (7.1 miles)
    • CVS Pharmacy (7.2 miles)
    • CVS Pharmacy (7.3 miles)
    • Walgreens (7.3 miles)

    Places of Worship

    • Hope Evangelical Lutheran Church (5.5 miles)
    • Whitewater Church (7.6 miles)

    Parks

    • McCurry Park (5.9 miles)

    Hospitals

    • Children's Healthcare (6.4 miles)

    Cafes

    • Panera Bread (7.2 miles)
    • Starbucks (7.3 miles)
    • Ding Tea McDonough (7.8 miles)
    • Starbucks (7.8 miles)
    • Starbucks (7.9 miles)

    Theaters

    • Cinemark Tinseltown 17 And Xd (7.6 miles)

    Frequently Asked Questions

    Where is Aok Assisted Living Home?

    Nearby Communities

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