Governor's Glen Mem Care & Assisted Living Comm

5000 Governor'S Drive, Forest Park, GA 30297

For more information about senior living options: (844) 490-3973

3.8 from 27 reviews
5 stars
19
4 stars
0
3 stars
0
2 stars
0
1 stars
8

Assisted Living

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    Overall Review of Governor's Glen Mem Care & Assisted Living Comm

    Pros

    • pro The staff at Governors Glen is friendly and welcoming.
    • pro The staff are excellent.
    • pro Governors Glen offers excellent events for residents, families, and the surrounding community.
    • pro The facility is a lovely place with exceptional staff.
    • pro The activity director Laura is awesome and plans a variety of activities and worship services.
    • pro Paul has a heart of gold.
    • pro The Glen is a great place for loved ones with Alzheimer's/dementia needing memory care.
    • pro The initial phone call with Administrator Kendra Smith was very telling and positive.

    Cons

    • pro The staff and management are horrible; they abuse the patients.
    • pro Governor's Glen has proven to be a HUGE disappointment.
    • pro The cameras around the facility do not work.
    • pro The management is extremely unprofessional.
    • pro Kendra lies and says she will send the information.

    Review

    Governor's Glen comes through in this collection of impressions as a community that many families deeply appreciate for its warmth, attentiveness, and active approach to memory care. A recurring thread is the sense that the staff feel friendly, welcoming, and genuinely invested in the well-being of residents. Multiple reviewers describe the place as a setting where employees treat residents like family, with residents and their loved ones experiencing real compassion and a willingness to go the extra mile to support care needs. The sentiment that "this is a great place to move your family" appears several times, underscoring that for many families the environment feels safe, supportive, and personally attentive.

    Several reviewers highlight standout individuals who have made a meaningful difference in their experience. Erica, identified as the Marketing Director, is remembered as helpful and knowledgeable, contributing to a perception that the facility is well-run and communicative. The staff in general are described as excellent, with praise for the care team and for how they manage day-to-day needs. A number of comments focus on the importance of communication and the ways in which administrators and caregivers keep families informed, noting a "new wave of communication" and more opportunities for family involvement, including evening and weekend events. These themes of accessibility and openness help reinforce a sense of partnership between the facility and families.

    Activity programming and community engagement stand out as a major strength for several reviewers. Laura, the activity director, is repeatedly celebrated for planning meaningful events that engage residents and their families. Reviews mention a varied slate of activities, from fashion shows and breast cancer awareness events to worship services, concerts, and door-decorating projects. There is also emphasis on events that include the surrounding community, making the facility feel integrated rather than isolated. Family participation is encouraged and valued, with residents enjoying BINGO, painting, reading, exercising, and musical experiences as regular staples of life at Governor's Glen. The overall sense is that the facility emphasizes quality of life as much as clinical care, with staff and activities team working together to create a lively, supportive environment.

    There are also deeply moving anecdotes that illustrate the personal impact of staff care. One powerful story recounts a weather-related visit where a facility employee, who is described as the owner, Paul, rushed to help a mother and her family into the building, offering a blanket and personal warmth at a critical moment. The reviewer notes later that this encounter - and the subsequent care - convinced them to place their mother at Governor's Glen. This narrative plus subsequent mentions of the nurse Antionette, and a note of gratitude toward professionals such as Dr. Paul and the broader team, paints a portrait of a community where individual acts of kindness shape the overall experience. Another account speaks to a resident named Ms. Madgelene who is well known and loved within the community, underscoring the sense of personal connection that many families feel exists there.

    Another thread centers on long-term satisfaction and trust in the management team. A number of reviews reflect pride in how the facility has addressed the needs of a loved one over an extended period. A parent notes being at Governor's Glen for more than a year and feeling that their mom is receiving attentive medical care and compassionate support from doctors and staff who demonstrate genuine concern for the family as well. The 5-star narratives emphasize the administrators and clinicians - Kendra, Laura, Tina, and others - who are described as accessible, responsive, and clear about any changes in a resident's condition. The overall impression is that, for many families, Governor's Glen offers a strong balance of professional geriatric care and intimate, personalized support that makes a difficult transition more manageable.

    Yet the collection of impressions is not uniformly glowing. A separate set of reviews presents a starkly different experience, focusing on serious concerns about management practices and communication. One reviewer describes the management as extremely unprofessional, detailing repeated requests for information that went unanswered, and alleging dishonesty in communications. The same reviewer accuses staff of negligence and inappropriate behaviors, and recounts frustrations with a lack of timely responses, even after attempts to pursue matters through formal channels. There is also a troubling account of a security-related incident involving alleged breaches, with claims that the cameras were not functioning and that proper procedures such as head counts were not carried out. The reviewer urges others to check on their loved ones and to consider the safety and oversight of the facility carefully. Another message in the collection echoes concerns about overpayments and poor documentation, describing a situation with the VA and requesting receipts and explanations that were not promptly provided. Taken together, these critiques present a picture of a facility where communication gaps and perceived management lapses have led to significant dissatisfaction for some families.

    In sum, Governor's Glen emerges as a place of strong, heartfelt care in many families' eyes, particularly notable for its welcoming staff, dedicated activity programming, and meaningful personal connections with residents. The stories of Erika, Laura, Antionette, Kendra, Tina, and Paul (both the owner and the doctor named in various accounts) illustrate a culture of care that many families find reassuring during a challenging life transition. At the same time, the collection includes troubling accounts centered on management communication, accountability, and safety concerns, reminding readers that experiences can vary widely and that ongoing diligence and transparency are essential. For families considering Governor's Glen, the message is clear: there are many shining moments of genuine care and community, but potential residents and their loved ones should conduct thorough visits, ask pointed questions about safety systems and reporting practices, and engage actively with staff to ensure their standards and expectations align with the care provided.

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (3 miles away) William B Hartsfield-Atlanta International (3 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Governor's Glen Memory Care & Assisted Living Community, located in the welcoming environment of Forest Park, GA, offers a vibrant and supportive living experience for seniors. This thoughtfully designed community is dedicated to enhancing the quality of life for its residents through a blend of comfort, care, and engaging activities.

    The amenities at Governor's Glen are tailored to meet the diverse needs of its residents. From a beauty salon and fitness room to a cozy gaming room and small library, every detail is focused on promoting well-being and social interaction. Residents can enjoy restaurant-style dining in a warm dining room setting or relax outdoors in beautifully maintained gardens. Additional conveniences include housekeeping services, transportation arrangements for non-medical needs and doctor appointments, as well as Wi-Fi/high-speed internet access.

    Care services are comprehensive and compassionate, ensuring that each resident receives personalized attention. A 24-hour call system and supervision provide peace of mind while assistance with daily living activities—including bathing, dressing, and transfers—is readily available. The community also places an emphasis on health with meal preparation adhering to special dietary restrictions and management programs for conditions like diabetes. Mental wellness initiatives further support residents' emotional health.

    Social engagement is a hallmark of life at Governor's Glen. Residents can participate in planned day trips, fitness programs, and resident-run activities that foster connections among neighbors. Concierge services ensure that individual interests are catered to while scheduled daily activities keep everyone actively involved.

    With convenient access to local resources—including parks, cafes, pharmacies, restaurants, transportation options, hospitals, theaters, and places of worship—Governor's Glen offers not just care but a fulfilling lifestyle close to home. This assisted living community stands out as a nurturing haven where seniors can thrive amidst compassion and camaraderie.

    Nearby Places of Interest

    Parks

    • Forest Park Recreation & Parks (0.7 miles)

    Restaurants

    • Chick-Fil-A (1.4 miles)
    • McDonald's (2.2 miles)
    • Chick-Fil-A (3.2 miles)
    • Chicken + Beer (3.4 miles)
    • McDonald's (3.5 miles)
    • Chick-Fil-A (3.5 miles)
    • Blue Moon Brewhouse (3.7 miles)

    Pharmacies

    • Walgreens (2.4 miles)
    • CVS Pharmacy (2.8 miles)
    • Walgreens (3.7 miles)
    • Heart Pharmacy (3.9 miles)
    • Walgreens (4.8 miles)
    • CVS Pharmacy (4.9 miles)
    • Walgreens (5.5 miles)

    Hospitals

    • Southern Regional Health System (2.7 miles)
    • Labor & Delivery (2.8 miles)

    Physicians

    • Kevin Stewart Freeman (2.8 miles)
    • Hicks David W DDS (2.8 miles)
    • Southern Crescent Behavioral Medicine (2.8 miles)
    • Atlanta Ropheka Medical (2.9 miles)
    • Southern Heart Specialists (3 miles)
    • Pulmonary & Sleep Medicine Associates (3.2 miles)
    • Atlanta Heart Associates (3.5 miles)

    Transportation

    • International Arrivals Hall (2.9 miles)
    • TSA PreCheck (2.9 miles)
    • Concourse F (3 miles)
    • Maynard H. Jackson International Terminal (3 miles)
    • The Club at ATL (3 miles)
    • TSA International Baggage PTRI (3 miles)
    • Delta Sky Club (3 miles)

    Cafes

    • Starbucks (4.4 miles)
    • Eat More Korean (4.5 miles)

    Theaters

    • AMC Southlake 24 (4.6 miles)

    Places of Worship

    • East Point Church (4.6 miles)
    • New Macedonia Baptist Church (5.6 miles)

    Frequently Asked Questions

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