Southern Oaks Healthcare Services, Inc

Pros

• Ms Sanzie and Ms Christie are praised for their patience and focus on students' success in the CNA course.
• The CNA course content was clear and well received, reflecting a thorough program.
• Ms. Palmer is highly caring, friendly, and attentive to clients' needs.
• Mrs. Palmer has been consistently great - punctual, reliable, and thorough.
• Clarissa was an excellent home aide, punctual, kind, respectful, and pleasant.
• Sanzie Healthcare Services is highly professional, prompt, and caring.
• Savannah consistently performs a great job, is always on time, and never leaves early.
• Ajoke (AJ) is heaven-sent, kind, patient, respectful, courteous, and goes above and beyond.
• Wanda has been great at keeping the home clean and supporting recovery.
• Anisha Henson is a true professional who provides superior client care and goes above and beyond.
• Linda Palmer is a reliable, proactive Personal Healthcare Assistant who communicates well and administers medications on time.
• Nadine Thomas is an amazing in-home caretaker with a strong work ethic and a positive attitude.

Cons

• A reviewer accused the provider of defending smoking in front of children and family, calling the provider arrogant and insane for encouraging smoking at the facility.
• A reviewer claimed secondhand smoke is deadly and criticized the facility for encouraging smoking, saying it shows no respect for others' lives.
• A reviewer simply described the place as "Disgusting."
• A reviewer described a staff member sitting in her car with the door open, smoking in front of the building, saying the place smells like cowboy cigarettes and that the staff member is very nasty, suggesting the place should be reported.

Review

The collection of reviews paints a vivid picture of Sanzie Healthcare Services Inc as a dedicated in-home care organization that also offers CNA training. Across the messages, the tone is overwhelmingly positive about the quality of care, the character of the staff, and the supportive environment created for both clients and their families. Several reviewers specifically highlight the strength of the training experience, noting that the instructors - Ms. Sanzie and Ms. Christie - were patient, focused on student success, and provided content that was clear and solid. One reviewer described the CNA course as a great experience overall, emphasizing the instructors' patience and the course's usefulness, which suggests a strong foundation for those entering the field.

Beyond the classroom, the testimonials repeatedly commend the company's frontline caregivers. A standout caregiver, Ms. Linda Palmer, is repeatedly described as extremely caring, friendly, punctual, and attentive to needs. Multiple reviews express a desire to rate her at the highest level, with phrases like "the best nurse" and "very reliable," underscoring how much comfort and dependability she provides. Reviewers note that she not only administers medications and keeps up with daily routines but also brings a warmth and personal touch that makes a meaningful difference in daily life. This sentiment is echoed in several accounts of Linda Palmer's performance - she cooks, cleans, helps with bathing and laundry, and ensures tasks are completed without needing constant prompting, illustrating a high level of initiative and responsibility.

The management team also receives praise for their ability to match caregivers to families and to maintain consistent, proactive communication. One reviewer explicitly commends the management and their choice of employees, noting they have never been more pleased and expressing confidence that the high standard will be sustained. This confidence in leadership is reflected in stories about how schedules are adjusted smoothly in response to hospitalizations or changing needs, and in the sense that caregivers stay in close contact with families, helping to reduce worry and build trust.

Several individual caregivers are highlighted for their exemplary service. Clarissa is described as on time, diligent, kind, respectful, and pleasant, with a clear preference from the reviewer to request her again. Ajoke (AJ) is portrayed as heaven-sent - kind, patient, respectful, and courteous, going above and beyond to support a husband through mobility challenges, doctor visits, and daily routines. The reviewer emphasizes how AJ's care enabled family members to maintain independence, such as attending Bible study and social activities with peace of mind. Nadine Thomas is lauded as the most amazing in-home nurse for a father, cooking, cleaning, engaging in conversations, watching over medication, and presenting with a consistently positive attitude; her ability to anticipate needs and to create a calm, loving environment is repeatedly emphasized. Anisha Henson is described as a true professional, with a tireless, polished demeanor who excels in client care and customer service, further reinforcing the claim that Sanzie's staff are not only capable but genuinely invested in the welfare of those they serve. Wanda is credited with helping keep a home clean and supporting recovery, while Savannah earns praise for being punctual and reliable, never leaving early and consistently delivering solid care.

These testimonials collectively emphasize a holistic approach to home health care - medical tasks are carried out efficiently, but so is companionship, respect, and emotional support. Families note the meaningful impact of having a caregiver who feels like part of the family, with several accounts describing caregivers as "God-sent" or "heaven-sent," especially in moments of crisis or transition. The reviews also highlight practical advantages: caregivers who manage kitchen duties, laundry, housekeeping, and mobility challenges; those who coordinate with doctors and help navigate stairs or transport; and those who maintain a steady, reassuring presence that allows family members to continue their own routines and responsibilities with confidence.

Not every note is exclusively positive. A subset of reviews raises concerns about smoking near the facility. One reviewer described a negative experience, stating that staff's smoking in front of the building - especially near areas frequented by children - felt disrespectful and inappropriate. Phrases like "Disgusting" and "don't ask her about to either because she is very nasty" convey strong dissatisfaction with behavior observed, including a caregiver smoking in a car with the door open and the resulting odor in the vicinity. This feedback underscores that, while the majority of experiences are commendable, there are expectations around health, safety, and professional conduct that patients and families expect organizations like Sanzie to address.

Overall, the body of reviews presents Sanzie Healthcare Services as a trusted provider of in-home care with a strong culture of patient-centered service. Families repeatedly express gratitude for the compassionate, capable caregivers who go beyond basic duties to support independence, dignity, and quality of life. The CNA training experience is likewise praised for its clarity, structure, and the dedication of instructors. While there are legitimate concerns raised about smoking and its impact on the environment and clients, the overarching message is one of appreciation for professionals who demonstrate reliability, empathy, and excellence in care.

Located in Fayetteville, Georgia, this area offers a variety of amenities and services within close proximity. With several healthcare facilities such as the Center for Allergy and Asthma of Georgia and Piedmont Fayette Hospital nearby, seniors can have peace of mind knowing medical care is easily accessible. There are also multiple dining options including Broadway Diner and City Cafe & Bakery, as well as pharmacies like Walgreens and Summit Point for convenient prescription needs. Places of worship such as Whitewater Church and Woolsey Baptist Church provide spiritual support, while parks like McCurry Park offer opportunities for outdoor recreation. Overall, this neighborhood provides a mix of essential services and recreational options suitable for senior living.

Physicians

• Center for Allergy and Asthma of Georgia (0 miles)
• Southern Behavioral Healthcare PC (0.4 miles)
• ABC Pediatrics (0.5 miles)
• Eye Consultants of Atlanta (0.9 miles)
• Clair, Alvin H MD,PC (0.9 miles)
• Piedmont Physicians at Yorktown II (1.1 miles)
• Psycare (1.4 miles)

Restaurants

• Broadway Diner (0.4 miles)
• Chick-Fil-A (0.5 miles)
• City Cafe & Bakery (0.6 miles)
• Bojangles' Famous Chicken 'n Biscuits (0.6 miles)
• Chick-Fil-A (0.8 miles)
• McDonald's (0.8 miles)
• Zaxby's (0.8 miles)

Cafes

• Starbucks (0.7 miles)
• Panera Bread (2.8 miles)
• Starbucks (5.6 miles)
• Starbucks (7.3 miles)
• Starbucks (7.3 miles)

Pharmacies

• Walgreens (0.8 miles)
• Summit Point (0.8 miles)
• CVS Pharmacy (5.7 miles)
• CVS Pharmacy (6.2 miles)
• Walgreens (6.5 miles)
• Kroger Pharmacy (7.3 miles)
• CVS Pharmacy (7.3 miles)

Places of Worship

• Whitewater Church (2.7 miles)
• Church of Jesus Christ of Latter Day Saints (5.7 miles)
• Woolsey Baptist Church (6.3 miles)
• New Macedonia Baptist Church (7.6 miles)
• St Paul Lutheran School (7.8 miles)

Hospitals

• Children's Healthcare of Atlanta (2.7 miles)
• Piedmont Fayette Hospital (2.8 miles)

Parks

• McCurry Park (2.8 miles)
• Blue Smoke Park (7.2 miles)
• Picnic Park (7.4 miles)

Theaters

• Cinemark Tinseltown 17 And Xd (2.8 miles)