3801 Anvil Block Road, Ellenwood, GA 30294
For more information about senior living options: (844) 490-3973
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The cousin's home is described as a great place. Brightstar made it possible for him to feel at home while receiving the services he needed.
The company refused to display its business sign and its driver dropped the son off at the old address. Staff at the old address allegedly hurt the son while trying to hold him, then let him walk down a busy street alone. The son is described as having the mind of a three-year-old and being unaware of traffic. The Henry County police located the son and notified the parent. Management failed to notify the son or the parent of pending charges. When the son did not appear for court, a warrant was issued and he was taken to jail, where he remained for six months. The company allegedly continues to collect disability payments for the son. High-value items were missing when the parent retrieved the son's property. The company cares only about itself and not about the mentally challenged.A troubling set of experiences with Brightstar Care emerges from a family's accounts, presenting a stark contrast between dire safety concerns and at least one positive view from a different Brightstar setting. The narratives share a common thread of frustration with the company's management, communication, and handling of a vulnerable family member, but they also hint at the possibility that not all Brightstar experiences are the same. Taken together, they sketch a complex picture that left the family with lasting anger and a resolve to warn others.
In the most alarming portions, the reviewer describes a sequence that begins with a disagreement over having a business sign posted. A driver allegedly dropped the reviewer's son off at an old address, a place where staff and repeatedly stated safety concerns converged. The reviewer claims that staff at the old address harmed their son while attempting to restrain him, and crucially, allowed him to walk alone down a busy street. The son is described as having the mind of a three-year-old and being unaware of traffic dangers, which amplifies the sense of risk and neglect in the account. The family emphasizes that a police force from Henry County became involved after they say their son was found, and the caller connected the family to the situation. The reviewer notes that they removed their son from Brightstar's program as a direct consequence of these events, and they express a strong impulse to retaliate against the organization, stating that Brightstar was still collecting payments from the state for the son. The family claims to have compelled Brightstar to repay the state, framing this as a necessary response to what they perceive as financial exploitation or improper billing.
The second major thread recounts another period when the reviewer's son was a resident in Brightstar's care. Here, the core complaint involves a failure of communication and oversight: the management allegedly did not notify either the son or the family about pending charges. When the son did not appear for court, a warrant was issued, and the police were called again. According to the reviewer, a routine name check revealed the outstanding warrant, leading to the son's arrest and a six-month hold in jail. The timeline stresses the frustration and fear the family felt as they watched the situation unfold. There is also a claim embedded in this account that Brightstar may be collecting the son's disability payments, which adds a financial dimension to the grievance. Additionally, the reviewer reports that, when retrieving the son's property, several high-dollar items were missing, painting a picture of mismanagement and potential theft. Taken together, these elements reinforce a perception of pervasive neglect, miscommunication, and possible financial impropriety.
Among the strongest statements in the narrative is a clear admonishment to others: "Do not use this company." The reviewer portrays Brightstar as prioritizing its own interests above the wellbeing of its clients, characterizing the organization as indifferent to the needs and safety of those with mental or developmental challenges. The intensity of sentiment is palpable, rooted in a sense of betrayal and fear for a highly vulnerable individual. The reviewer is explicit about their belief that Brightstar's actions - whether through mismanagement, billing practices, or misappropriated funds - reflect a broader pattern of disregard for residents and their families.
Yet the story does not end with a blanket condemnation of Brightstar. The reviewer includes a note about a completely different Brightstar scenario involving their cousin, who resides in one of Brightstar's homes and is described as having a positive experience. This cousin's living arrangement is framed as a successful alternative where Brightstar provided a supportive structure that allowed the individual to remain in a familiar environment while receiving necessary services. The contrast between the negative experiences and this positive account suggests that Brightstar's performance may vary across settings or cases, leaving room for a nuanced view in which some residents benefit while others face serious problems.
Overall, the collection of statements portrays Brightstar as a company with sharply divergent outcomes depending on the location and circumstances. On one hand, there are serious allegations of neglect, safety risks, miscommunication, potential financial impropriety, and the lasting emotional toll on a family dealing with a vulnerable child. On the other hand, there is a separate, positive account from a family member whose relative appears to thrive in a Brightstar home, hinting that effective care can exist within the same organization. For readers and families considering Brightstar, the stories underscore the importance of thorough due diligence, direct communication with staff, careful monitoring of the care plan, and scrutiny of billing practices and legal notifications to ensure the safety and wellbeing of loved ones who depend heavily on around-the-clock support.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brightstar at Anvil Block Rd in Ellenwood, GA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to support the well-being and independence of its residents.
Our community provides fully furnished accommodations with a dining room, ensuring that residents can enjoy delicious meals in the company of their neighbors. Housekeeping services are also provided to maintain a clean and comfortable living environment.
Residents have access to outdoor spaces and gardens where they can relax, socialize, or engage in leisure activities. For those who wish to stay connected, telephone and Wi-Fi/high-speed internet services are available.
Care services at Brightstar at Anvil Block Rd include assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff works closely with healthcare providers to ensure seamless coordination of medical needs. Diabetes diet management, medication management, and meeting special dietary restrictions are all part of our comprehensive care approach.
Transportation arrangements for medical appointments are provided for the convenience of our residents. Additionally, scheduled daily activities offer opportunities for social engagement and personal fulfillment.
Located conveniently near pharmacies, physicians' offices, restaurants, and places of worship, Brightstar at Anvil Block Rd offers easy access to essential amenities within the local community.
At Brightstar at Anvil Block Rd in Ellenwood, GA, we prioritize resident comfort, wellness, and quality care while fostering a warm and inclusive environment where residents can thrive.
Brightstar At Anvil Block Rd is located at 3801 Anvil Block Road, Ellenwood, GA 30294 in Rockdale County, Georgia
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