In Loving Hands

Pros

• Loving Hands Ministry is described as a place of love and strong community support.
• Kimberly is described as kind-hearted, patient, and deeply committed to serving those in need.
• Kimberly's free credit for those getting back on their feet is highlighted as non-judgmental and genuinely supportive.
• The front desk staff, director, and volunteers are praised for warmth, respect, and a welcoming demeanor.
• The organization is regarded as a blessing to the community, with staff illustrating integrity, trust, and kindness.
• The thrift store is valued as an affordable, well-priced resource with friendly, helpful employees.
• The environment is described as loving and uplifting, making customers feel supported.

Cons

• The cashier was rude.
• The cashier was loud.
• Kim had a nasty attitude and ruined the experience.
• The front desk clerk appeared unhappy and unenthusiastic.
• Leann was unfriendly and rude.
• Prices were too high for budget-conscious customers.
• There were no fitting rooms.

Review

Loving Hands Ministry comes across in these reflections as more than a thrift store; it's described as a heartfelt hub in the community where generosity, support, and neighborly care are part of the daily fabric. Many shoppers speak of a welcoming atmosphere crafted by a dedicated team of staff and volunteers who seem genuinely invested in helping people at every stage of their life journey. From the moment you step inside, the sense that "we're stronger together" rings through in praise for the organization's commitment to meeting people where they are, offering a friendly face, a patient ear, and a helping hand.

Central to this warm reputation is the front desk, where Kimberly is repeatedly celebrated for kindness, patience, and a steady, encouraging presence. Reviewers recount how she treats everyone, from someone just released from jail to someone staying in a shelter, with respect, dignity, and nonjudgmental care. One reviewer highlights that Kimberly even offers free credit to individuals trying to rebuild their footing, framing her support as a first step toward stability rather than a barrier. Her smile and bedside manner are described as "ministry from the desk," a sense of blessing that lifts the experience for many visitors and reinforces the community's trust in the store's mission.

Beyond Kimberly, other staff members are named as living embodiments of the ministry's values. Leanne/Leann (the director) and Christina are repeatedly mentioned as pillars of integrity, warmth, and generosity. Several reviewers commend the team for fairness and a willingness to help without bending the rules for any single person, painting a picture of a place where generosity is paired with accountability. Names like Leighanne and Jeff are hailed as especially helpful and friendly, with comments like "Leighanne is a true GEM" and "Jeff, well he's a keeper," underscoring a culture of staff who genuinely enjoy assisting customers and neighbors alike.

Yet the picture isn't entirely uniform. A subset of reviews notes negative experiences that contrast with the prevailing warmth. One patron described a front-desk interaction with a cashier named Kim as "nasty," to the point of souring the entire visit and prompting them to shop elsewhere when the store was nearing closing. Another reviewer echoed concerns about a specific staff member's attitude, suggesting that a few negative interactions can cast a longer shadow than many positive ones. In one case, a customer even called for the removal of "bad apples" to align the store's practice with its, well, Loving, mission. These tensions remind readers that even highly regarded institutions are not immune to moments of frustration and miscommunication.

The reviews also touch on the practicalities of shopping and collaborating with the ministry. People consistently praise the store as a great place to donate and to shop, noting excellent prices, a friendly and helpful staff, and an inventory that seems to change regularly. Several reviewers applaud the variety - clothes, furniture, toys, baby items, and even bread - describing items as affordable and offering good value for single parents and others on a budget. The space is frequently described as inviting but sometimes in need of tidying and better organization: an exterior charm is matched by interior calls for more shelves and a smoother layout to optimize flow near the checkout area.

There is broad affection for the ministry's impact beyond mere shopping. Comments abound about the store being a blessing to the community, a place that embodies "God's love" and a "serving heart." People speak to the sense of community and hope cultivated by volunteers, donors, and staff who give of their time and energy to maintain a welcoming environment. The organization is praised not only for its generosity but for modeling how people can come together to support one another - whether through furniture giveaways, teaching moments, or simply a kind word that brightens someone's day.

However, a final thread within these perspectives introduces a note of caution. One reviewer expressed concern about the authenticity of the organization's employees, pointing specifically to the director as having been less than helpful in addressing questions about the nonprofit's operations. The reviewer referenced potential bias and called for kinder, more inclusive engagement with visitors and donors. They warned that questions about non-profits and the work of the charity should be met with warmth and transparency and urged the leadership to live up to the ministry's name in every interaction. While this voice is a minority in the collection, it serves as an important counterpoint that underscores the ongoing need for attention to tone, race, and sensitivity in service-oriented spaces.

In sum, the stories paint a vivid portrait of Loving Hands Ministry as a cherished community resource - full of love, generosity, and opportunity for renewal. Many patrons recount meaningful, uplifting experiences buoyed by staff members who embody patience, dignity, and a spirit of second chances. Others remind us that even in positive places, human moments of frustration can occur, underscoring the importance of ongoing commitment to kindness and thoughtful service. Taken together, the reviews suggest a thriving center for giving and receiving help, where the majority of visitors leave with a sense of hope, gratitude, and a renewed belief that their community can grow stronger when people choose to lean on one another.

This part of Douglasville, Georgia, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple physicians and pharmacies within close proximity, accessing healthcare services is easily manageable. Additionally, there are various dining options nearby, including fast-food chains and sit-down restaurants, providing a variety of choices for meals. The presence of WellStar Douglas Hospital ensures that quality medical care is readily available. For recreational activities, residents can enjoy parks like Hunter Park and Sweetwater Creek State Park for outdoor relaxation and exercise. There are also places of worship in the vicinity for those interested in attending religious services. Overall, this part of Douglasville provides a well-rounded community with essential services to support senior living.

Physicians

• Life Care Family Practice (0.1 miles)
• Complete Family Medicine (1.1 miles)
• Southern Nephrology Clinic (1.1 miles)
• Georgia Retina PC (1.1 miles)
• Rachel Michelle Cohen (1.1 miles)
• Bi-County Pediatrics (1.1 miles)
• Elite Family Practice (1.2 miles)

Pharmacies

• Medicine Shoppe (0.1 miles)
• Douglas Discount Drugs (0.9 miles)
• CVS Pharmacy (0.9 miles)
• Apothecary Shoppe Pharmacy (1.2 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.6 miles)

Restaurants

• Gabe's Downtown (0.2 miles)
• McDonald's (0.8 miles)
• Chick-Fil-A (1.1 miles)
• Monterrey Mexican Restaurant (1.3 miles)
• Krystal (1.4 miles)
• Carrabba's Italian Grill (1.4 miles)
• Arby's (1.4 miles)

Hospitals

• WellStar Douglas Hospital (1.1 miles)
• Tanner Medical Center Newborn Nursery (9.8 miles)

Cafes

• Starbucks (1.5 miles)
• Panera Bread (1.7 miles)
• Starbucks (9.5 miles)

Theaters

• Regal Arbor Place & IMAX (1.6 miles)
• Movies 278 (9.2 miles)

Parks

• Hunter Park (1.6 miles)
• Sweetwater Creek State Park (6.1 miles)
• Southwest Baseball At Clarkdale Park (7.9 miles)
• Florence Rd. Trailhead Silver Comet Trail (8.6 miles)
• Stonewell Park (9.9 miles)

Places of Worship

• Lithia Springs United Methodist Church (5.5 miles)
• Atlanta West Pentecostal Church (6.4 miles)
• Church At ChapelHill (6.5 miles)
• Linked UP Church (7.3 miles)