Usher Residential and Community Services, Inc

Pros

• The care home provides a nice and safe environment for residents.
• The staff is caring and attentive to the needs of the residents.
• Meals offered at the facility are healthy with a good variety.
• The community is clean and well-maintained.
• There are activities available for residents who wish to participate.
• Families have had positive experiences and are satisfied with their loved ones' care.
• The owner of the care home is described as nice and helpful during visits.

Cons

• The facility has been described as having "murders and careless people," leading to a tragic incident involving a resident's death.
• Several residents have wandered away from the facility without the caretakers' knowledge, resulting in them being missing for two weeks.
• The restroom facilities are too small to accommodate a wheelchair, which raised concerns during the visit.
• There are complaints about poor phone manners from staff, indicating a lack of professionalism in communication.
• One review suggests that the place feels "more like an institution," implying a lack of warmth and personal care in the environment.

Review

When it comes to choosing a personal care home, the experiences shared by families can often vary dramatically, highlighting the complexities and challenges involved in such an important decision. A range of reviews paints a picture of one particular care home that might leave potential residents’ families torn between hope and fear. On one hand, there are accounts that detail a positive experience where residents are taken care of adequately, while on the other, there are harrowing testimonies of neglect and improper management.

One stark review stands out as a warning to those considering this facility. The reviewer describes their heartbreak after losing their father under suspicious circumstances at this care home, labeling it a place run by "murders and careless people." The pain is palpable as they recount their father's passing and mention troubling incidents where residents wandered away unnoticed for weeks at a time. This information raises serious concerns about safety protocols and the overall safeguarding measures in place for vulnerable individuals residing in such settings. For families seeking peace of mind regarding their loved ones' safety and well-being, this review serves as a significant red flag.

Conversely, other reviews suggest that not all experiences are negative; some families report satisfactory conditions for their loved ones residing at the facility. One family expresses happiness with their father's move into the care home, noting that he has adapted well to his new surroundings. They commend the staff for being responsive and attentive to individual needs despite admitting that they have had to be more involved than initially anticipated. The meals provided were described as nutritious with plenty of variety, hinting at an emphasis on both health and quality dining experiences within the home’s environment.

The notion of cleanliness resonates throughout several reviews too—a crucial aspect when evaluating any personal care facility. Families visiting prior to making decisions found the premises tidy and well-maintained, which adds an essential layer of comfort when deciding where to place elderly relatives in need of assistance. Yet even amidst positive impressions during visits, practical concerns arose; one reviewer pointed out that although they liked what they saw during their exploration of the care home, it was ultimately disqualified from consideration due to inadequacies in wheelchair access—specifically mentioning small restrooms unable to accommodate mobility aids.

While some praise specific aspects such as organized activities for residents wishing to engage socially or physically, others describe feelings reminiscent of institutional care rather than homelike environments. A few sentiments echo discomfort with how impersonal or clinical certain features felt compared to what one might expect from a dedicated personal care home aiming to help foster community among its residents. These contrasting descriptions create uncertainty regarding whether this facility embodies compassion or operates more like an institution devoid of warmth.

In conclusion, prospective families looking into this particular personal care home must tread cautiously based on these varied reviews. The juxtaposition between commendations for clean living spaces coupled with food quality against stories highlighting neglect underscores the importance of thorough research before entrusting loved ones into any facility's hands. Solidifying contact with current or former residents' families could provide additional insight into day-to-day happenings—as reviews alone may not fully capture either side’s reality within these walls—and help ensure informed choices grounded in genuine understanding rather than hasty decisions rooted merely in first impressions.

This part of Decatur, Georgia offers a range of amenities and services that can cater to the needs of seniors looking to settle in the area. With multiple pharmacies, physicians, and hospitals within a few miles radius, residents have easy access to healthcare facilities. Additionally, there are several places of worship nearby for spiritual comfort, as well as parks for leisurely activities and relaxation. The availability of public transportation options like MARTA stations ensures convenient travel around the city. There is also a variety of dining options including cafes and restaurants offering different cuisines for seniors to enjoy. Furthermore, entertainment options such as theaters provide opportunities for cultural engagement and social activities. Overall, this part of Decatur provides a well-rounded living environment with essential services and recreational opportunities that cater to the needs and interests of seniors.

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.7 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.5 miles)

Places of Worship

• Mountainside Seventh Day Adventist Church (2.3 miles)
• Avondale Church Of Christ (2.8 miles)
• Kelley Chapel United Methodist Church (4.1 miles)
• First Baptist Church of Decatur (4.1 miles)
• North Decatur Presbyterian Church (4.9 miles)
• Berean Christian Church (5.3 miles)
• Inman Park United Methodist Church (5.6 miles)

Parks

• East Lake Park (2.5 miles)
• McKoy Park (2.9 miles)
• Bessie Branham Park (3.8 miles)
• Toy Park (4.2 miles)
• Glen Emerald Park (4.2 miles)
• Grant Park Neighborhood Association (6.3 miles)
• Leafmore Country Club (6.6 miles)

Restaurants

• Zanza (2.7 miles)
• Reel Steel Sports Bar & Grill (2.8 miles)
• McDonald's (2.8 miles)
• Chick-Fil-A (2.8 miles)
• Taco Bell (2.9 miles)
• McDonald's (2.9 miles)
• Club Bolts (2.9 miles)

Physicians

• Oakhurst Pediatrics (3.2 miles)
• Dekalb Medical Ctrdecatur Decatur (3.9 miles)
• Atlanta OB/GYN (4.1 miles)
• Decatur Health Imaging (4.7 miles)
• South Dekalb Family Physicians (5.2 miles)
• Georgia Family Care (5.6 miles)
• Thomas D Gurley Jr MD (6.2 miles)

Transportation

• Marta - Westbound (3.5 miles)
• MARTA Inman Park - Reynoldstown Station (5.6 miles)
• MARTA - King Memorial Station (6.6 miles)

Cafes

• Dancing Goats Coffee Bar (4.1 miles)
• El Tesoro (4.8 miles)
• Muchacho (5.5 miles)
• Starbucks (6.5 miles)

Theaters

• Starlight Six Drive-In (5.1 miles)
• AMC Madison Yards 8 (5.4 miles)

Hospitals

• Atlanta VA Medical Center (5.9 miles)
• DeKalb Medical Hillandale (6.8 miles)