9021 Veterans Parkway, Columbus, GA 31909
For more information about senior living options: (844) 490-3973
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The PT and OT were great and helped the patient feel stronger. Respiratory therapists Ida and Ashley were phenomenal. Administration introduced themselves and explained their roles clearly. The therapy program was very good and thorough. The staff across all roles were friendly, caring, and attentive. The facility felt welcoming and like a family environment. The food and kitchen staff provided excellent meals. The rehab team helped patients regain mobility and independence with motivation. Ida went above and beyond by providing a device to help cough up mucus and by fetching dinner. Reviewers repeatedly praised Encompass Health staff as amazing, professional, and supportive.
Melissa Moore, a tech, was described as very nasty and unfriendly, even hollering at a patient across the hall. Melissa Moore also did not clean the patient after using the bathroom in the diaper. The tech failed to take the patient's vitals and walked away while the patient was speaking. The tech and nurse assigned did not introduce themselves or write information on the board. The patient waited from 11:50 a.m. to 4:10 p.m. for a response to the call button. The patient waited over 45 minutes for pain medications.Encompass Health Rehabilitation Hospital in Columbus, Georgia comes across in these patient experiences as a facility built around robust therapy programs, thoughtful care teams, and a culture that often feels more like a community of supportive friends than a traditional hospital. Across multiple voices, the core message is clear: the therapy teams - especially the physical and occupational therapists - are the heart of the center, delivering strong progress and encouraging, steady motivation that helps patients reclaim mobility and independence. The environment is described as welcoming and modern, with many patients praising the overall atmosphere, the quality of the food, and the genuine kindness of a wide range of staff. Yet, as with any large interdisciplinary setting, there are moments when care gaps surface, reminding readers that flawless experiences can still be uneven in the day-to-day realities of care.
One early regional review highlights the strength of the therapy services. The author notes that physical therapy and occupational therapy were "great" and left them feeling stronger, which points to a core strength of Encompass: a disciplined, goal-driven rehab program. However, this same account also candidly documents a night when communication and bedside routine did not go as smoothly as expected. The tech and nurse on night duty did not introduce themselves, did not write critical information on the board, and vitals were not obtained for an extended period. When the patient refused vitals, the tech walked away, before a nurse later offered care. The critique is balanced by recognition of the nurse who cared for the patient afterward, and by the broader note that the respiratory therapy team, day-shift nursing staff, administration, and even dietary and housekeeping teams contributed positively to the stay. The same voice also commends respiratory therapists Ida and Ashley for going above and beyond - Ida in particular for introducing a mucous-clearing device and even retrieving dinner from the nutrition room - an illustrative example of how individual acts of care shape a patient's sense of being seen and supported.
Vicki Lucas adds a personal, glowing narrative, describing an "exceptional" experience from arrival to checkout. She highlights a very good therapy program and notes that the facility's staff - nurses, techs, doctors, and even the cafeteria - were consistently pleasant and helpful. Her praise extends to how staff treated her dad, with a sense that he was their priority and that care felt both professional and compassionate. While she emphasizes the many positives, she does not shy away from a critical moment involving a specific nurse, Melissa Moore, who was described in her account as nasty and unfriendly during visits. The review becomes a balanced portrait that also documents a long wait for a call-button response (from 11:50 a.m. to 4:10 p.m.) and an apologetic but limited response from a nurse named Sandra. Despite these hiccups, Vicki's overall experience is marked by warmth, effective therapy, and a sense that the people around her genuinely cared - and she remains confident in recommending the place, even noting that she would be comfortable returning with a family member by her side for nighttime support.
Beyond individual days, the broader emotional climate at Encompass emerges as deeply positive. Several patients recall doors decorated for birthdays, a hummingbird feeder outside a window, and other small, uplifting touches that contribute to a sense of normalcy and personal attention during what can be a difficult time. Many describe the rehab experience as a place where they were treated almost like family - an environment where therapy feels purposeful, staff are approachable, and the atmosphere does not overwhelm with medical formality. Testimonials frequently describe the facility as a place where therapy is thorough and the staff go out of their way to explain procedures, encouraging patients, and helping families feel included in the healing process. In one family's words, the staff made it less frightening to be apart from loved ones by showing appreciation, respect, and teamwork - an impression that leads them to be willing to recommend Encompass highly.
The praise for Encompass's multi-disciplinary team runs strongly through many accounts. Nursing, therapy, dietary, environmental services, administration, and physicians frequently receive commendations for their dedication and collaboration. One patient emphasizes that mom did not feel like she was in a hospital but rather visiting friends who cared deeply about her progress, a sentiment echoed across several stories. The therapy team itself is repeatedly described as professional, helpful, and motivating, with patients expressing a sense of empowerment as they progressed - from not standing or walking to actively engaging in walking, standing, pivoting, and even using a walker under their own power. The sense of teamwork is palpable, with patients crediting every member of the staff for contributing to positive outcomes, often noting that the therapy schedule - sometimes around three hours a day - was intensive but not rushed.
Specific individuals emerge repeatedly as embodiments of the care culture at Encompass Columbus. Megan is praised as an excellent, compassionate nurse who demonstrates professionalism and care; Amanda is noted as a very compassionate nurse; Shirley is highlighted as a caring and prompt tech who goes out of her way to support the team and patients; Autumn is described as a very helpful day nurse who is attentive and compassionate; Pamela, Connie, and Zach (an RN) are named for their professionalism and willingness to collaborate with colleagues and patients; Diane, Oreyon, and other therapy and support staff receive similar accolades for their kindness and competence. The accomplishments of the therapy staff are underscored by multiple voices - each patient recounting how the entire therapy team works in concert to ensure therapy is thorough, motivating, and tailored to individual goals. A recurring note is that patients who needed more help or who required more time with therapy were given that time, demonstrating a shared commitment to seeing patients truly ready for discharge.
In the most expansive testimonies, families express overwhelming gratitude for the overall quality of care. A couple of reviews explicitly credit Encompass Columbus with boasted outcomes - stories of walking, standing, transferring, and even pedaling a bicycle - paired with prayers of thanks and recognition of leadership figures like the CEO and wound care nurses who have become central to patients' journeys. The sentiment is that Encompass provides a high-quality rehab experience with compassionate care, robust clinical expertise, and a culture of teamwork that makes even challenging rehab journeys feel guided and hopeful. While not every moment is flawless, and some reviewers call out isolated negative interactions or delays, the consensus remains that Encompass Health Columbus is a place where many patients feel seen, supported, and on a clear path toward regaining independence and mobility, with a strong likelihood of returning to this facility if future rehab is needed.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbus Metropolitan (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Veterans Parkway Adaptive Gp in Columbus, GA is a board and care home that offers a range of care services for seniors. The community provides a comfortable and fully furnished living environment with amenities such as a dining room, outdoor space, and Wi-Fi/high-speed internet access.
Residents can enjoy assistance with activities of daily living including bathing, dressing, and transfers. The community also coordinates with health care providers to ensure residents receive the necessary medical care. Specialized care such as diabetes diet management and medication management are provided.
The Veterans Parkway Adaptive Gp takes pride in its meal preparation and service, offering special dietary restrictions for those with specific needs. Transportation arrangements for medical purposes are available, ensuring residents can easily access necessary appointments.
Residents will find themselves surrounded by various amenities in the area. There are four cafes nearby, allowing for socializing or casual outings. Two parks provide opportunities for outdoor recreation and relaxation. With 12 pharmacies nearby, obtaining prescriptions is convenient.
Access to medical professionals is abundant with 27 physicians located nearby. Whether it's routine check-ups or specialized care, residents have access to the healthcare they need. Additionally, there are 46 restaurants offering diverse dining options in close proximity.
For spiritual fulfillment, three places of worship cater to various religious denominations nearby. Residents can engage in cultural experiences by visiting two theaters located within reach. In case of emergencies or specialized medical needs, there are two hospitals conveniently situated.
Overall, the Veterans Parkway Adaptive Gp offers a comprehensive assisted living experience with various care services and numerous amenities both within the community and its surrounding neighborhood.
Veterans Parkway Adaptive Gp is located at 9021 Veterans Parkway, Columbus, GA 31909 in Muscogee County, Georgia
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