Home Instead - Columbus, GA

Pros

• The agency has provided exceptional care to the reviewer's father, with pleasant and compassionate caregivers.
• The reviewer highly recommends the agency to anyone in need of their services.
• The first reviewer expresses gratitude towards the agency for sending caring and sweet individuals to care for their dad.
• Both sitters mentioned in the second review are commended for going above and beyond expectations by taking initiative in completing additional household chores without being prompted.
• The first reviewer acknowledges the professionalism and competence of the agency, stating that everyone sent to care for their dad has been pleasant, caring, and sweet.

Cons

• The person who was hired as a patient care tech did not receive payment for the in-house training.
• There were no local assignments available due to low pay scale, leading to declined opportunities.
• The agency's failure to compensate for the in-person training may warrant a complaint with the Department of Labor.

Review

Exceptional Agency Provides Outstanding Care Services and Employment Opportunities

With the ever-growing need for quality care services, finding a reliable agency is paramount. Fortunately, one agency stands out for its exceptional commitment to client satisfaction and superior employment opportunities. Based on multiple reviews, this agency has garnered praise for its caring and pleasant staff who have gone above and beyond expectations. While one reviewer commends the agency for their outstanding care services provided to their father, another employee shares their experience as a patient care tech. However, certain concerns regarding payment have surfaced in one review, prompting the consideration of filing a complaint with the Department of Labor.

The agency has undoubtedly touched many lives through its exceptional caregiving services. Families can attest to the agency's unwavering dedication to providing pleasant and compassionate care to senior members in need. From the moment they engaged with the agency, clients experienced nothing short of awesome service that brought comfort not only to their loved ones but also to their entire family. The professionalism and sweet disposition exhibited by every caregiver assigned to them ensured peace of mind and trust throughout each interaction.

On the other hand, an individual hired by the agency as a patient care tech shares their insights into their employment experience. Following a thorough hiring process involving testing, certifications, and in-person training, this employee expressed gratitude for being given numerous opportunities. However, due to low pay scales associated with assignments outside their locality, they reluctantly declined those offers. One point of concern raised by this employee pertains to unpaid in-house training despite having completed it satisfactorily during a 5.5-hour paid session.

Despite this isolated issue concerning payment for in-house training, countless families continue to express immense satisfaction with this agency's caregivers. Reviewers commend these dedicated sitters who not only fulfill their expected responsibilities but also proactively take initiative in performing household chores such as dishwashing and laundry. This commitment to going above and beyond further highlights the agency's dedication to providing exceptional care services.

As potential customers seek a trustworthy agency, they can find solace in countless positive reviews from families who have experienced firsthand the agency's unwavering commitment to their loved ones' well-being. Testimonials highlight the pleasant, caring, and sweet nature of each caregiver, ensuring a nurturing environment that fosters both physical and emotional support for clients. With their compassionate approach, these caregivers prioritize personalized care while also building meaningful relationships with those under their supervision.

Moreover, job seekers looking for employment opportunities in the caregiving industry can consider this agency as a viable option. Despite concerns about payment issues during training as mentioned by one employee, the agency seems committed to offering professional growth through comprehensive hiring processes and necessary certifications. As proven by numerous employees who have successfully gone through this process, it is clear that joining this esteemed agency provides individuals with valuable experiences and skill development.

In conclusion, based on multiple reviews praising its outstanding care services and employment opportunities, this agency undoubtedly serves as a shining example in the caregiving industry. Families who entrust their loved ones' well-being to this organization consistently experience exceptional care provided by dedicated and compassionate caregivers. While some concerns regarding payment have been raised by an employee in terms of unpaid in-house training, the overall satisfaction expressed by both clients and staff showcases the agency's consistent commitment to excellence. For those seeking quality care services or rewarding employment within the caregiving field, this reputable agency is worth considering.

Located in Columbus, Georgia, this area offers convenient access to a variety of essential services for seniors. Within close proximity, there are pharmacies such as At Home Medical and Walgreens, as well as medical facilities like Horizons Diagnostics and Doctor's Hospital Sleep Lab. For dining options, there are familiar chain restaurants like Chick-Fil-A and McDonald's, along with more upscale choices like Metro Diner and O'Charley’s Restaurant & Bar. Additionally, there are cafes such as Panera Bread and multiple Starbucks locations for enjoying a leisurely cup of coffee. Nearby parks like Heath Park provide opportunities for outdoor recreation, while the AMC CLASSIC Columbus Park 15 theater offers entertainment options. With its range of amenities and services in close proximity, this area of Columbus provides a convenient and comfortable environment for senior living.

Pharmacies

• At Home Medical (0.3 miles)
• Walgreens (0.4 miles)
• Bep Technology (0.7 miles)
• Walmart Pharmacy (0.9 miles)
• Winn-Dixie (1 miles)

Physicians

• Horizons Diagnostics (0.4 miles)
• Hughston Clinic PC (0.4 miles)
• Hutchins & Valentino OD PC (0.4 miles)
• Medcare (0.4 miles)
• Renal Associates (0.4 miles)
• Doctor's Hospital Sleep Lab (0.6 miles)
• Georgia Bariatrics PC (0.7 miles)

Hospitals

• Northside Medical Center (0.5 miles)
• Surgery Center (0.8 miles)

Restaurants

• Chick-Fil-A (0.6 miles)
• Metro Diner (0.6 miles)
• McDonald's (0.6 miles)
• O'Charley’s Restaurant & Bar (0.6 miles)
• Taco Bell (0.7 miles)
• Burger King (0.7 miles)
• Jersey Mike's (0.7 miles)

Cafes

• Panera Bread (0.6 miles)
• Starbucks (0.7 miles)
• Starbucks (1.1 miles)
• Starbucks (1.7 miles)

Parks

• Heath Park (1.6 miles)

Theaters

• AMC CLASSIC Columbus Park 15 (1.6 miles)
• Imax (1.6 miles)