Ashley Station

Pros

• The management is awesome here.
• The staff were professional and helpful throughout the process.
• It was a great start to living there.
• Ashley Station staff are friendly and attentive to residents' needs.
• The manager is very sweet and makes residents feel welcome.
• The community is quiet and peaceful.
• The apartments have spacious balconies and come with new, equipped appliances.
• The move-in process is easy and quick.

Cons

• The management is horrible and unresponsive to residents' needs.
• Maintenance never shows up and work orders go unresolved for long periods.
• The property is dirty with overgrown landscaping, mold and leaks, and pests like rats and bed bugs.
• Amenities are unavailable; the pool, gym, laundry, and business center are all closed.
• The area feels unsafe due to a high crime rate and shootings.
• The dumpster area smells and nearby homeless individuals camp out.
• The security deposit has taken months to be processed.
• Staff turnover is frequent and employees are unprofessional.
• Residents report rude treatment and poor communication; inquiries often go unanswered.
• Inspections fail and apartments aren't prepared; residents are given conflicting or unfulfilled assurances.
• Rent and payment processes are mishandled, with extra charges and perceived harassment.

Review

Ashley Station has become a place where quiet, welcoming memories sit alongside loud, troubling complaints, and the contrast is striking enough to shape how residents perceive the same property at different times. Among longtime tenants, there are stories of love, care, and a management team that feels responsive and friendly. One resident who has lived there for 15 years says they have experienced nothing but love and care, praising the management as awesome. Another note from a recent move-in recounts a smooth process, professional and helpful staff, and a great start to life in the building, with thanks extended to the Ashley Station team. A separate account even highlights a manager who was described as very sweet, made the new resident feel welcome, answered questions, and contributed to a sense of safety and peace among neighbors. For these voices, the community can feel like a well-run, inviting place to start a new chapter.

Yet the other side of the ledger is equally loud and persistent. A sizable portion of the feedback centers on neglect and mismanagement: grounds that aren't maintained, landscaping that's overgrown, and a big dumpster by the office that stinks and feels out of place. The pool, long promised as an amenity, has been closed for years, with mosquitoes and stagnant water turning the surrounding area into an uneasy place to linger. Complaints about maintenance are frequent - requests are said to be ignored or delayed for months, with some tenants reporting that workers never show up at all. The overall impression is that the property is not keeping up with basic upkeep, and the lack of on-site services - no functioning pool, no visible gym, laundry facilities shuttered, and other amenities unavailable - adds to a sense of decline.

Safety and security concerns creep into many reviews as well. Several residents describe a high crime environment, including shootings in the surrounding area within a recent month, which fuels a perception that the complex is unsafe. One strong claim suggests that the military should blacklist the property, arguing that marketing promises are often not fulfilled and that management changes hands too frequently, leaving tenants with a sense of instability. The physical environment reinforces this unease: a homeless person reportedly camps near the dumpsters, the stairs to the buildings can feel neglected, and the entire grounds give an impression of being out of balance with the surrounding neighborhood.

Particularly harsh are the accounts of maintenance and administrative inefficiencies. Complaints about security deposits - paid months ago with little to no update - are paired with frustration over vague assurances about repairs and readiness, sometimes framed as "it'll be ready when it's ready." The experience of moving through the leasing process is described as slow and opaque, especially for veterans or those navigating housing vouchers and tax-credit apartments. Poor communication compounds the problem: after submitting applications or welfare-related documents, tenants report that calls go unanswered for long stretches, emails receive little to no response, and staff can come across as rude or dismissive. Some tenants recount hearing promises about getting apartment ready, only to wait weeks for meaningful action.

The most intense grievances focus on health and habitability concerns. Multiple reviews allege mold and leaks around windows, especially during winter, and widespread pest problems - including rats and bed bugs - leading to the unsettling claim that residents are living with infestations. Flooding is also mentioned, as are issues with the building's climate control - AC units failing or not being replaced in extreme heat, while some units rely on portable window units rather than the promised central air and heat. The situation is made worse by practical access problems: not receiving a mailbox key for months, not having a back door key, and a perceived lack of proactive pest control. In some cases, tenants describe being charged for pest-related damages after moving out, even when they feel the problem was not their fault.

Despite these recurring complaints, there are still occasional positive notes that suggest the property can be a viable choice for some residents. Some reviewers describe the community as pretty nice, with a quiet and peaceful vibe that can be suitable for singles or families. A few highlight features like a spacious balcony, modern appliances, and a pool for children during the summer, along with staff who are attentive to needs. One optimistic account emphasizes that the staff were personable and responsive, and that neighbors conveyed a sense of calm and safety. Even in the midst of criticism, these voices present Ashley Station as a place that, under the right conditions and with attentive management, can be a comfortable home.

Ultimately, the stories of Ashley Station unfold as a portrait in contrasts. On the one hand, there are affirmations of personal warmth, professional courtesy, and a smooth transition for new tenants, painting a picture of a community where managers and staff can be both friendly and helpful. On the other, there are persistent, forceful complaints about neglect, extensive maintenance delays, unsafe conditions, and misleading information that undermine trust and satisfaction. The prevailing sense from many reviewers is that management and upkeep are inconsistent, with some periods of responsiveness giving way to long stretches of frustration and uncertainty. For anyone considering moving in, the message is to balance the hopeful narratives with the cautionary ones, visit in person, talk to current residents, and assess whether the amenities, safety, and responsiveness align with personal needs and expectations.

This part of Columbus, Georgia, is a convenient and accessible area for senior living. With several physicians, pharmacies, and hospitals within close proximity, residents have easy access to healthcare services. There are also a variety of restaurants offering different dining options, as well as cafes for socializing and enjoying a cup of coffee. Places of worship are nearby for spiritual nourishment and community engagement. Overall, this neighborhood provides a mix of amenities that cater to the needs and interests of seniors looking for a safe and vibrant community to call home.

Physicians

• New Horizons (0.2 miles)
• Children's Medical Service (0.2 miles)
• Joseph S Hurst Pc (0.2 miles)
• Columbus Diagnostic Center (0.2 miles)
• Care-Well Pediatrics (0.3 miles)
• Columbus Regional Orthopedics (0.3 miles)
• Tidwell Serena D PC (0.3 miles)

Pharmacies

• Center Pharmacy (0.2 miles)
• Community Health Pharmacy (0.2 miles)
• Fitzgerald's Pharmacy (0.2 miles)
• Columbus Regional Prescription Centers (0.3 miles)
• Tower Pharmacy (0.3 miles)
• Columbus Regional Pharmacy (0.4 miles)
• The Medical Center Outpatient Pharmacy (0.4 miles)

Hospitals

• Columbus Regional Breast Care Center (0.2 miles)
• Columbus Regional Healthcare (0.4 miles)
• TMC Conference Center (0.5 miles)
• Midtown Medical Center-West (0.5 miles)
• St Francis Hospital (0.7 miles)
• Basilio Pedictrics (1.3 miles)
• Aspirion Health Resources (1.3 miles)

Restaurants

• Rose Hill Seafood Restaurant (0.3 miles)
• Arby's (1 miles)
• Taco Bell (1 miles)
• McDonald's (1.1 miles)
• Red Lobster (1.1 miles)
• Jarfly (1.2 miles)
• Krystal (1.2 miles)

Places of Worship

• Cityscape Church (1.4 miles)
• St Luke Ministry Center (1.4 miles)
• St Patrick Church (1.5 miles)

Cafes

• Iron Bank Coffee Co. (1.6 miles)
• Starbucks (1.6 miles)