Fountains In Cartersville

Pros

• The facility has gorgeous views and is beautifully situated in a picturesque landscape.
• The big covered porches offer a lovely space for residents to relax.
• The staff at the Fountains are described as super nice and helpful, creating a welcoming atmosphere.
• There are numerous activities available, including access to a theater and library, which keeps residents engaged.
• Residents are often seen out and about, enjoying the well-maintained walking trails and amenities like the swimming pool.
• Multiple reviewers praised the food quality, mentioning delicious meals and a salad bar provided by a chef.
• The memory care unit is well-secured with a fenced-in area for safety while allowing for outdoor access.
• The community areas are spacious and well-equipped with facilities like physical therapy rooms, music rooms, and dining spaces that promote social interaction among residents.

Cons

• The staff at The Fountains were described as not professional or caring, leading to inadequate assistance for residents.
• A resident was routinely left alone after meals, waiting up to an hour for help, demonstrating a lack of attention from the aides.
• One aide refused to assist a resident who had dropped soap and was instead preoccupied with their phone.
• Management failed to address numerous issues raised by family members regarding care quality.
• The family was misinformed about the circumstances surrounding a resident's fall that resulted in a broken hip.
• There was no follow-up from the facility's staff during a resident's hospital stay, indicating a lack of concern for their well-being.
• Inconsistent care caused significant anxiety for the family, ultimately leading to the decision for the mother-in-law to move out.

Review

The Fountains in Cartersville has garnered a mix of reactions from visitors and residents, with experiences varying dramatically depending on individual circumstances. On one hand, some have praised the facility for its picturesque setting, extensive amenities, and attentive staff. Descriptions of the environment highlight its stunning views surrounded by beautiful land, which residents can enjoy from large covered porches that invite relaxation. The vibrant community atmosphere is further accentuated by the variety of activities available; options such as a theater, library, and communal events encourage socialization among residents.

Visitors have expressed admiration for specific aspects of The Fountains. Many noted the clean and beautifully designed interiors that make it feel welcoming and home-like rather than institutional. One particular visitor fondly recounted seeing a well-decorated show room that added to their positive impression of the facilities. They commented on the commitment to ensuring occupants enjoy a full schedule of daily activities while promoting engagement within the community through external excursions via bus. Such engaging offerings help paint an idyllic picture for potential residents and their families.

However, contrasting reviews reveal significant concerns regarding care quality at The Fountains. One family shared troubling instances involving their loved one in memory care who encountered neglectful behavior from staff members. Reports included being left unattended post-meal or not receiving timely assistance when calling for help—issues that seemed to escalate without resolution despite multiple attempts to communicate these problems to management. Specifically alarming was an incident where this resident suffered a fall resulting in serious injury; the family felt misled regarding how it occurred and were disappointed by the lack of follow-up communication from the facility during their loved one's rehabilitation process.

This inconsistency between what is promised by staff during tours and what is delivered in practice raises important questions about accountability and oversight at The Fountains. While some perceive an inviting community teeming with caring staff members eager to support residents' needs, others experienced scenarios where their expectations were unmet or even completely disregarded. For those who entrusted their loved ones' care to this facility only to witness ongoing issues, it led to anxiety and ultimately forced some families to seek alternative accommodations elsewhere.

Yet despite these challenges faced by some individuals, others continue to endorse The Fountains based on more recent experiences within memory care units or assisted living areas. Families report positive changes following new admissions into these programs – including healthy meal options curated by professional chefs and opportunities for residents to engage in various recreational activities like cornhole games or arts-and-crafts sessions with staff guidance. Such feedback provides examples of improvement for those willing to give The Fountains another chance or perhaps exploring different wings of the establishment after witnessing troubling management practices initially.

As families weigh their options carefully amidst these mixed reviews, many are drawn back again based solely on firsthand observations during visits prior to moving loved ones into The Fountains facilities—one stating they had toured multiple times without encountering any significant red flags regarding service standards until later weeks after formal admission took place. Overall impressions indicate that while there may be glaring inconsistencies present throughout different areas within this residential living complex—from beautiful landscapes adorned with walking trails to distressing accounts surrounding consistent caregiver presence—the long-term success largely hinges upon operational transparency alongside responsive leadership committed towards fostering meaningful resident relations above all else moving forward.

Physicians

• Walk-In Md (0.1 miles)
• Spencer Family Medicine PC (1.2 miles)
• Leeth Scott C MD (3.8 miles)
• Harbin Clinic Pediatrics (3.8 miles)
• Harbin Clinic Imaging Cartersville (3.8 miles)
• Respiratory Consultants of Georgia (4.2 miles)
• Pediatric Medicine of Cartersville (4.2 miles)

Restaurants

• El Nopal Mexican Restaurant (0.9 miles)
• McDonald's (1 miles)
• Sixes Tavern (1.2 miles)
• Waffle House (1.5 miles)
• Jefferson's (2.4 miles)
• 4 Way Lunch (2.5 miles)
• Tacos N Subs (2.6 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Ingles Market (1.4 miles)
• Walgreens (2.7 miles)
• Ingles Market (4.4 miles)
• CVS Pharmacy (4.5 miles)
• Holt's Pharmacy (4.9 miles)
• Walmart Pharmacy (4.9 miles)

Cafes

• Noble & Main Coffee Co. (2.3 miles)
• Starbucks (3.3 miles)
• Starbucks (3.5 miles)
• Panera Bread (3.5 miles)
• Wholly Grounds (4.3 miles)
• Starbucks (4.4 miles)
• Marble House Coffee (7.3 miles)

Theaters

• AMC CLASSIC Cartersville 12 (4.2 miles)

Hospitals

• Cartersville Medical Center (4.7 miles)
• Cartersville Medical Center (4.7 miles)
• Cartersville Medical Center - Occupational Medicine (4.7 miles)

Parks

• Pine Mountain Recreation Area (4.7 miles)

Places of Worship

• First Baptist Church of Emerson (4.7 miles)
• St Clare of Assisi Catholic Church (7.4 miles)
• First Baptist Church of Acworth (9.2 miles)
• Faith Family (9.3 miles)