Riverview Apartments

Pros

• The new management team is excellent with follow up and follow through.
• Tracy, the property manager, is friendly and helpful.
• The property has been cleaned up outside and smoking at doorways has stopped.
• Visitors are commenting on the new look and fresh smell in the complex.
• Residents love living here; it's clean, quiet and safe.
• Maintenance concerns are handled promptly.
• There are many amenities, including an Amazon parcel locker and a game room.
• The office staff, especially Rhonda, are beyond fantastic and treat residents as individuals.
• The location is unbeatable considering what's nearby.

Cons

• The previous management lacked the ability to effectively manage the complex.
• Smoking was rampant despite No Smoking Addendums, leaving cigarette trash and butts around the property.
• The property was riddled with cigarette litter and dog waste, contributing to an eyesore.
• The building was perceived as overpriced for what it offered, with ongoing bug issues.
• Prospective residents were advised not to move there due to management and condition concerns.
• Residents were charged a $25 monthly trash fee even when trash left outside the door was not collected, with violation notices and inflated charges.
• Hallway carpets took nearly two years to clean and smelled like dog urine; enforcement about smoking was inconsistent.
• Maintenance issues, including the elevator, persisted due to high turnover and slow repairs.
• Security deposits were illegally withheld for months after move-out, with threats to reopen the case and demand extra damages.

Review

Over the years, this Canton apartment complex has been a tale of mixed experiences that swing from serious management challenges to welcome improvements and a sense of community. Early reviews describe a property plagued by smoking inside and around the building, cigarette litter everywhere, and a general sense that basic operations were not being enforced. Tenants talked about dog waste not being picked up, daily trash issues, and dumpsters surrounded by refuse, all of which created a visible eyesore and an uncomfortable living environment. In short, there was a perception that the previous management team struggled to keep the complex clean, safe, and compliant with its own rules.

The atmosphere began to shift when a new management team stepped in, headed by Tracy, the manager, and supported by Cole. Multiple residents celebrated the change, noting a noticeable turn toward accountability and follow-through. The property reportedly began to look and smell cleaner, with the enforcement of lease addendums and a reduction in cigarette smoke at doorways. Visitors started to comment on the "new look" and a fresher ambience, and many residents felt like they had moved to a better place without actually packing a box. The transformation extended beyond appearances: the complex became cleaner outside, and the disturbances associated with smoking were reported to have diminished substantially. In short, the new team seemed to deliver the kind of proactive management that had been missing before, leading to a renewed sense of pride among many tenants.

Alongside these improvements, tenants highlighted a range of positive day-to-day realities. Several reviews praised the office staff, particularly Tracy, for friendliness and helpfulness, and maintenance concerns were repeatedly described as being handled promptly. The property started to feel safe and quiet, with a community that skews toward older adults or single women with children. Amenities emerged as a meaningful plus: an indoor mail room, indoor Amazon delivery lockers, an indoor bike storage room, an exercise room, and various storage facilities. A communal game room offered opportunities for socializing, and the overall layout - with interior hallways, elevators, and a central feel - appealed to residents who value convenience, accessibility, and predictable routines. The location was repeatedly praised for its proximity to downtown Canton and nearby attractions, adding to the appeal for those who enjoy living within reach of the city's amenities.

Not every review echoed unbridled praise, however. Several residents raised concerns about value and ongoing issues that remained beyond management's immediate reach. One note pointed out that the place could be expensive for what it offers, and to "watch out for the bugs," highlighting pest concerns that persisted in some units or areas. Another review warned prospective movers to think twice because of ongoing billing and policy friction: a $25 monthly trash pickup charge coupled with reports that trash could be left uncollected at doors, with envelopes warning of "trash violation" and charging fees that some felt were excessive or unfair. Complaints also included lingering carpet odors and a perception that smoking enforcement notes sometimes appeared on doors without addressing the root behavior, especially when residents claimed others still smoked on balconies or around the building. Response times from the office were described as inconsistent by some, and a sense of frustration about communication gaps with management was evident in those accounts.

There are also deeply detailed, more critical accounts that describe a difficult run with maintenance staffing and some logistical quirks. A notable review labeled a long list of upsides - friendly neighbors, a great layout with accessible plumbing and elevators, and a strong sense of community - but balanced that with practical frustrations: an elevator closest to the resident's apartment was "cursed" with frequent outages, while the elevator at the far end worked more reliably; maintenance staff turnover was high, which sometimes slowed response to in-unit issues; and while the current crew was friendly and effective, the inconsistency in staffing could delay fixes. The reviewer nonetheless concluded that, despite these caveats, the overall living experience remained solid and worth considering, especially for someone who values indoor hallways, elevators, and a well-thought-out amenity mix.

In the weeks and months that followed, some residents documented an abrupt improvement in maintenance responsiveness. An early update detailed swift repairs by a new maintenance person who could diagnose issues quickly and fix them with little downtime, sometimes in under half an hour. The elevator issues were addressed, and the office staff's handling of related questions was praised for professionalism and responsiveness. This individual's verdict evolved to a full five-star rating, with a renewed commitment to renewing a lease once the current term ended. The impression was that the property had matured from a patchwork of fixes into a well-running community where both essential services and the social fabric felt more reliable.

Other residents spoke particularly to the warmth and attentiveness of the on-site staff, with stories of accommodation and support during challenging personal circumstances. One account described Tracy going above and beyond to help with an elderly aunt, underscoring a level of care that extended beyond routine leasing tasks. Testimonials from families highlighted how maintenance requests for their children or aging relatives were fulfilled promptly and professionally, reinforcing the sense that management valued tenants as people with real needs. The broader sentiment across these comments was that the complex could be a comfortable home for families, singles, and older residents alike, especially for those who appreciate a convenient location, helpful staff, and a cooperative community.

Amid the positive notes, a cautionary thread remained - particularly around financial trust and security deposits. A disgruntled former resident recounted a painful experience after moving out, where the security deposit was withheld for over four months without an explanation, followed by threats of reopening the case and adding fraudulent charges in an intimidating attempt to coerce payment. The reviewer urged tenants not to be intimidated and outlined the legal expectations: deposits should be returned within 30 days, with an itemized damages list; failure to return on time can trigger treble damages. This account painted a more ominous picture of potential conflicts in landlord-tenant relations and highlighted the importance of tenants knowing their rights and the precise steps to take when disputes arise. It served as a stark counterpoint to the otherwise positive glow from the newer management era, reminding readers that even a well-regarded complex can be vulnerable to missteps or misunderstandings in the transition between teams.

Taken together, the collection of experiences paints a complex portrait of this Canton complex. The arrival of Tracy and Cole marked a turning point toward cleaner grounds, stricter enforcement of leases, and more responsive maintenance. Tenants described a community that feels safer, quieter, and more inviting, with a thoughtful blend of amenities that support day-to-day life indoors. Yet the threads of concern - cost, pests, inconsistent communication, occasional maintenance delays, and the security-deposit dispute - recurred enough to remind potential residents that no property is without its challenges. The evolving narrative suggests a community in progress: better managed, more resident-focused, and still navigating the practical realities of building maintenance, financial practices, and the inevitable turnover that comes with management changes. For anyone considering moving here, the decision seems to hinge on weighing the improved daily living experience and supportive staff against the ongoing questions about cost, consistency, and the handling of tenant security deposits.

This part of Canton, Georgia offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies such as CVS, Walgreens, Walmart, and Kroger within close proximity, access to medication and healthcare services is easily available. There are also numerous physicians' offices specializing in various medical fields nearby for regular check-ups and consultations. For leisure activities, there are cafes like Starbucks and Barrel House Coffee where seniors can socialize with friends or enjoy a quiet cup of coffee. Additionally, there are several restaurants offering a variety of cuisines for dining out options. Outdoor enthusiasts will appreciate the selection of parks available for walks or picnics, including Towne Mill Park and Cherokee Veteran's Park. Transportation options like U-Haul are accessible for any moving needs, while places of worship like Antioch and Woodstock City Church cater to spiritual needs. Overall, this part of Canton provides a well-rounded environment with essential services for senior living.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.2 miles)
• Walmart Pharmacy (2.2 miles)
• Kroger Pharmacy (3.4 miles)
• Walgreens (3.5 miles)
• Walmart Grocery Pickup & Delivery (4.1 miles)
• CVS Pharmacy (5.3 miles)

Physicians

• Dinesh K Bhatia MD PC (0.5 miles)
• Wellstar Medical Group Cardiovascular Medicine (0.6 miles)
• Georgia Mountain Endocrinology (0.6 miles)
• Marietta Dermatology (0.6 miles)
• Northside Hospital Cherokee Cancer Center (0.7 miles)
• Cherokee Womens Health Clinic (1 miles)
• Sibley Heart Center Cardiology (1.2 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (5.6 miles)
• Starbucks (6.6 miles)
• Barrel House Coffee (9.5 miles)
• Starbucks (10.9 miles)
• Starbucks (13.7 miles)

Restaurants

• 7 Tequilas Mexican Restaurant (1.2 miles)
• Sidelines Grille (1.2 miles)
• Jersey Mike's (1.3 miles)
• O'Charley's Restaurant + Bar (1.3 miles)
• Applebee's (1.4 miles)
• McDonald's (1.5 miles)
• Arby's (1.6 miles)

Parks

• Towne Mill Park (4.2 miles)
• Cherokee Veteran's Park (7 miles)
• Clubhouse River Park (7.2 miles)
• Dwight Terry Park (7.2 miles)
• Great Festival Park (7.8 miles)
• Dupree Park (9.4 miles)
• Woofstock Park (10.1 miles)

Transportation

• U-Haul Moving & Storage (6.5 miles)
• U-Haul Neighborhood Dealer (13.7 miles)

Places of Worship

• Antioch (8 miles)
• Woodstock City Church (8.6 miles)
• First Baptist Church Woodstock (10.3 miles)
• Southern Baptist Convention (12.2 miles)
• Calvary Chapel Woodstock (12.2 miles)
• Encounter Life Church (13.3 miles)
• Transfiguration Catholic Church (13.8 miles)

Theaters

• Movie Tavern Sandy Plains (13 miles)