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Jewels Mercy Care in Braselton, GA

Jewels Mercy Care is an assisted living community in Braselton, GA.

Information last verified:

4231 Tanners Mill Road, Braselton, GA 30517

For more information about senior living options: (866) 208-4318

2.6 from 120 reviews
5 stars
40
4 stars
6
3 stars
2
2 stars
8
1 stars
64

Overall Review of Jewels Mercy Care

caveat 14 reviews mention this

Hard to reach and schedule

Residents describe trouble getting through by phone and difficulty scheduling or confirming visits.

Multiple reviewers say the office often does not answer calls or hangs up, and that they are left waiting on hold for long periods without a follow-up. Others describe appointment mix-ups like being told they were late, being told they did not have the scheduled visit, or needing to reschedule after arriving for the agreed time. A few reviews also say they never receive links or confirmations for virtual steps when those are expected.

caveat 18 reviews mention this

Long wait times for visits

Residents frequently report very long waits even when they have an appointment.

A recurring concern is waiting far past the scheduled time, with some describing waits of 30–45 minutes and others saying it can stretch to hours. Several reviewers say instructions like arriving early do not reliably translate into being seen on time, and that front desk communication during delays can be unclear. A few comments also note that the volume of patients contributes to the delay.

common 11 reviews mention this

Staff kindness gets praise

Many residents describe friendly, respectful staff who provide helpful support.

Alongside the complaints, several reviewers specifically praise the kindness and professionalism of receptionists, nurses, and doctors. Some mention being treated with respect during busy visits, and others describe staff being efficient in getting them seen when possible. A few reviews also call out individual staff members by name while describing positive experiences.

differentiator 3 reviews mention this

Care affordability and low cost

Residents mention affordable or low-cost care, especially for people with limited income.

Some reviews highlight sliding pay or that low-cost care is available, and others mention discounted or free treatments after providing proof of eligibility. A few reviewers also say affordability is a reason they appreciate the clinic or continue coming despite other frustrations.

common 2 reviews mention this

Clean space and easy access

Residents mention a clean facility and convenient parking access.

At least a couple of reviewers describe the location as clean, including one who specifically mentioned cleanliness as the only positive during a difficult visit. Others also note convenient, spacious parking and easy access when arriving for care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Parks

  • Playground (1.1 miles)
  • West Jackson Park (6 miles)
  • Little Mulberry Park (8.7 miles)

Pharmacies

  • Braselton Pharmacy (3 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (5.1 miles)
  • Walgreens (5.2 miles)
  • Kroger Pharmacy (5.3 miles)
  • West Jackson Medicine Center (6.2 miles)
  • CVS Pharmacy (7.3 miles)

Physicians

  • Clarkson Eyecare (3.1 miles)
  • Northeast Georgia Physicians Group Heritage OBGYN (3.1 miles)
  • Northeast Georgia ENT (3.1 miles)
  • Linberg, Christopher Longstreet Clinic Orthopedics Braselton (3.3 miles)
  • Northeast Georgia Medical Center Braselton (3.4 miles)
  • Northeast Georgia Physicians Group Orthopedic Surgery And Sports Medicine (3.4 miles)
  • The Heart Center Of Northeast Georgia Medical Center (3.4 miles)

Restaurants

  • Jersey Mike's (3.1 miles)
  • Culver's (3.2 miles)
  • Chick-Fil-A (3.3 miles)
  • Taco Bell (4.4 miles)
  • Buffalo's Southwest Cafe (4.4 miles)
  • Wendy's (4.5 miles)
  • Chick-Fil-A (4.5 miles)

Hospitals

  • Specialty Orthopaedics (3.2 miles)

Places of Worship

  • Prince of Peace Catholic Church (4.4 miles)
  • Walnut Fork Baptist Church (6.4 miles)
  • Free Chapel Worship Center (8.2 miles)
  • Hmong New Hope Alliance Church (9 miles)

Cafes

  • Starbucks (5.2 miles)
  • Starbucks (8 miles)
  • Longstreet Cafe (8.5 miles)
  • Starbucks (9.3 miles)

Theaters

  • Regal Hamilton Mill (8.4 miles)

Frequently Asked Questions

Where is Jewels Mercy Care?

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