4515 Colonial Road, Augusta, GA 30907
For more information about senior living options: (844) 490-3973
The collection of impressions about this care setting presents a noticeably two-sided view. On one hand, visitors describe a space that feels warm and inviting, with a clean environment and a tone of friendliness that can put loved ones at ease. This sense of atmosphere suggests that the physical surroundings and the initial interactions may set a comforting stage for residents and families alike.
Yet, beneath that welcoming surface lies a troubling counter-narrative. At least one reviewer launches into a strongly negative verdict, emphasizing "Terrible service!!" and urging others to move away if they truly care about a family member. The complaint isn't only about a single bad day; it centers on a perception that the facility prioritizes signing people up and securing a contract over delivering reliable, attentive care. The reviewer asserts that while some nurses were great, the core problem was that the contract itself wasn't honored, leaving the resident unattended for most of the day.
That complaint about follow-through extends beyond daily attention. The reviewer goes further to allege breaches of the contractual commitments, and even raises a concrete concern about time management and supervision by noting that the home security system indicated the staff left the resident several days earlier than they should have. Whether taken as literal or as a cautionary claim, the implication is clear: there are serious concerns about reliability, supervision, and adherence to agreed-upon care schedules.
Amid the bleak critique, there is also a contrasting voice that emphasizes the positive, focusing on the care and dedication of staff who are described as loving and hard-working. This perspective frames the facility as a place where employees truly care about residents "like family," suggesting a culture of compassion and a genuine commitment to the well-being of those who live there. For families who place a high value on personal warmth and emotional support, this portrayal can be compelling and reassuring.
Taken together, the reviews paint a complex picture: a facility that can feel welcoming and well-kept, with some staff members who clearly show compassion and effort, but with serious caveats about service reliability, contractual integrity, and actual day-to-day supervision. The juxtaposition of "warm, clean, and friendly" with "terrible service and unmet contracts" creates a tension that potential clients would naturally want to investigate further.
Ultimately, the impression left by these opinions is that the environment and personality of the staff may be strong in places, yet there are significant concerns about consistency, accountability, and adherence to agreements. Prospective families would be wise to look beyond the initial atmosphere and seek detailed, verifiable information on staffing levels, care schedules, contract terms, and any documented incidents. Only with a fuller picture can they determine whether this is a place that truly pairs a caring spirit with reliable, attentive care every day.
Peaceful Living II is a cozy and welcoming board and care home located in Augusta, GA. We strive to provide a peaceful and comfortable environment for our residents while offering personalized care services to meet their individual needs.
Our fully furnished facility features a dining room where delicious meals are served, taking into consideration any special dietary restrictions. Our dedicated staff also provides housekeeping services to ensure a clean and tidy living space for our residents.
For those who enjoy spending time outdoors, we have a beautiful garden where residents can relax and unwind. Additionally, our facility offers amenities such as telephone and Wi-Fi/high-speed internet access to keep our residents connected with their loved ones.
At Peaceful Living II, we understand the importance of providing assistance with activities of daily living, including bathing, dressing, and transfers. Our caring staff members work closely with health care providers to ensure that all medical needs are met.
Medication management is also provided at our facility to ensure that residents take their medications properly and on time. We also offer diabetes diets for those who require it.
Transportation arrangements can be made for medical appointments, allowing our residents to attend their doctors' visits without any hassles.
In terms of nearby conveniences, there are three cafes, nine pharmacies, 42 physicians, 42 restaurants, two places of worship, one theater, and one hospital within close proximity to Peaceful Living II.
To enhance the quality of life for our residents, we organize scheduled daily activities that cater to their interests and preferences. These activities aim to foster social interaction and engagement within the community.
Overall, Peaceful Living II offers a warm and nurturing environment where individuals can receive the care they need while enjoying the comforts of a home-like setting.
Peaceful Living II is located at 4515 Colonial Road, Augusta, GA 30907 in Richmond County, Georgia
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