4515 Colonial Road, Augusta, GA 30907
For more information about senior living options: (866) 208-4318
Overall Review of Peaceful Living II
Pros
The facility offers a warm, clean, and friendly atmosphere.- Some of the nurses were great.
- The staff are loving, hardworking, and treat residents like family.
Cons
The service is terrible.- Families are advised to run in the opposite direction to protect their loved ones.
- The emphasis was on signing people up and securing the contract rather than providing care.
- They did not honor the contract and left her unattended most of the day.
- The home security system showed they left several days earlier than they were supposed to.
Review
Peaceful Living II in Augusta is best suited for seniors who want a warm, home-like atmosphere and for families that prize genuine daily kindness from the caregiving team. The facility earns its appeal through a clean, approachable environment where staff members who are dedicated to residents’ comfort and companionship can shine. For residents who thrive on social connection, low-key activities, and a sense of belonging fostered by intimate interactions, this community can feel more like a neighborhood than a monitored institution. In short, it is a fit for families seeking emotional warmth and a familiar, friendly vibe that makes daily life feel less clinical and more personal.
At the same time, there are clear red flags that should push most decision-makers toward alternatives. A central concern is inconsistent service and questions around contract fidelity. One review warns of “terrible service,” noting that while some nurses are excellent, the emphasis on signing and securing the contract eclipses actual care. Allegations that a contract was not honored and that a resident was left unattended for long stretches point to serious accountability gaps. The home security system anecdote adds another layer, suggesting that supervision can lapse even when residents rely on safeguards. For families prioritizing reliability, predictable scheduling, and strict adherence to agreed-upon levels of care, these signals warrant caution.
The strongest positives, the warmth, the cleanliness, and the perception that staff genuinely care, remain compelling. Descriptions of staff who treat residents like family convey real benevolence and a lived sense of community. When care teams are consistently attentive, residents benefit from meaningful engagement, responsive assistance, and a social environment that can mitigate isolation. These elements can compensate for routine errands or light help with activities of daily living, delivering meaningful quality of life. Yet the presence of strong compassion does not erase the practical consequences of inconsistent service or contract disputes, which undermine trust and the predictability essential to family decision-making.
From a decision-making perspective, several concrete checks make sense before committing. Prospective families should request a current staffing schedule and a clear, written contract that spells out service levels, response times, and how missed visits are handled. Ask to speak with multiple frontline caregivers about typical days, and request references from current residents or families who can speak to consistency and safety over time. Observe during peak activity periods to gauge whether supervision holds steady, and probe how the facility handles safety concerns or escalation. If a facility cannot provide precise numbers, documented policies, or credible assurances, that is a signal to look elsewhere. In parallel, compare with communities that emphasize transparent contracts, higher staff-to-resident ratios, and proactive safety oversight.
The rating pattern, several five-star endorsements alongside a strongly negative account and a single mid-range comment, reflects a nuanced reality. Warmth and cleanliness are repeatedly celebrated, but the gravity of the negative experiences cannot be dismissed. This is a place where emotional care and a welcoming ambiance can be real strengths; they do not, however, automatically compensate for gaps in supervision and contractual fidelity. For families with a higher tolerance for variability or who are able to supplement formal oversight with close family involvement, Peaceful Living II may feel like an acceptable compromise. For others, the potential risk to safety and the risk of unmet contractual promises argue strongly for exploring other options first.
In sum, Peaceful Living II is practical for those prioritizing a friendly, home-like environment and personal connections with staff, provided there is robust, ongoing oversight and a willingness to push for explicit guarantees. It is less suitable for households where consistent staffing, strict contract enforcement, and unambiguous safety protocols are non-negotiable. If the choice is narrowed to a short list of candidates, this community earns confidence only when there is a clear plan to secure reliable supervision, enforceable service commitments, and transparent accountability. Families should proceed with a targeted, in-depth tour, insist on written terms, and compare against peers that demonstrate steadier performance in care delivery and contract integrity.
6 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Bush (13 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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