Sussex Square Apartments

Pros

• Sandra is described as pleasant, helpful, and responsive to residents.
• Mrs. Warner is portrayed as loving, caring, and a wonderful property manager who keeps the property looking great.
• The Lewis on Cascade is referred to as a hidden gem - an charming, well-maintained, low-key community with roomy, affordable units.
• The property is described as well kept, clean, and quiet, making it suitable for family life.
• The leasing team is noted as very helpful, with a convenient process.
• Management is praised for being attentive, proactive, and going above and beyond for residents.
• The location is highlighted for reasonable rents and proximity to local attractions, adding to its appeal.

Cons

• They say Lewis at Cascade Apartments is terrible and that people should not move there because they'd waste their money.
• They claim the manager guards the complex like Buckingham Palace, monitors tenants' movements, and harasses residents.
• They describe the property as very dirty and the rent and pet fees as overpriced, calling it a scam.
• They say a 675-dollar one-bedroom is overpriced and has a kitchen with no window, not worth it.
• They report the place as very dirty and rude, and that they were almost robbed with management not caring.
• They say the laundry facilities are mediocre, machines unreliable, and maintenance response slow.
• They claim there are roaches and that management just painted over issues instead of fixing them.
• They say nobody answers the phone and there is never anyone on-site, describing management as unprofessional.
• They warn not to move there, claiming it is the worst place to live.
• They note the entrance lighting at night is poor and needs to be lit up better.

Review

There is a clear throughline in many of the remarks: this property is known for its long-standing leadership and a management team that residents feel personally connected to. A number of tenants describe the community as pleasant, well kept, and quiet, with a management presence that feels approachable and responsive. Central to that experience is Mrs. Sandra Warner, consistently lauded as a kind, helpful, and effective property manager who brings years of leadership to the property. Several residents credit her with making the move-in process smooth, keeping communication open, and ensuring that the grounds and buildings present a tidy, cared-for impression. In this tone, the property earns praise as a place that prioritizes resident service and a well-maintained environment.

The sentiment around the leasing experience is broadly positive. Multiple reviews highlight Sandra as someone who is easy to reach, quick to respond, and proactive in coordinating with her team to address needs. One person notes that Sandra was "so pleasant and kind during the process of me getting approved and moving in," while others add that the leasing team is helpful and the process itself convenient. The impression is that the office operates with a service-first approach, making what can be a stressful transition feel manageable. Another recurring compliment is the sense of stability conveyed by the property's leadership, with one reviewer emphasizing that Sandra's more than 25 years of leadership translates into dependable maintenance and management practices.

The grounds, buildings, and daily living environment are repeatedly described as clean, quiet, and family-friendly. Reviewers frequently mention well-kept grounds, low noise levels, and a general atmosphere that suits families well. One resident notes the community as "a hidden gem," describing the common areas and exteriors as well maintained and the units as roomy and affordable. The sense of place is anchored by the physical upkeep: clean hallways, well-lit exteriors, and a community that feels orderly. Several accounts commend the property's low-key, established character, suggesting that the absence of flashy amenities does not detract from a solid living experience.

Maintenance and safety are areas where experiences vary, but a common thread is the belief that the maintenance team and leadership are capable and dedicated. Some residents praise specific individuals - Mr. Gregory among them - as hardworking and reliable, and they point to a leadership style that emphasizes getting work orders completed in a timely manner. There are mentions of maintenance responsiveness in the 72-hour window and of a team that, overall, has done solid work over the years. However, not all feedback aligns with this ideal. A few reviews describe slower responses to repairs, especially when complaints do not involve urgent issues like water or heat, and one note points to having only one maintenance person on site. Taken together, the maintenance picture is mixed but leans toward a steady, competent operation in many tenants' experiences.

Affordability and livability are two more touchpoints in the mix. Some reviewers praise the complex for offering affordable options with spacious layouts, suggesting that the price point aligns well with the living conditions. The community is described as being well located relative to nearby conveniences and attractions, including proximity to major destinations, which adds to its appeal for residents who want reasonable rent in a decent, walkable area. On the other hand, a subset of comments voices frustration with costs: reports of high pet fees and outright warnings about the value proposition feel at odds with some residents' experiences of quality and service. One particularly negative set of remarks emphasizes what the writer perceives as gouging - pet fees, rent levels, and a sense that the value does not always match expectations.

There are also more charged criticisms aimed at management practices and the overall living experience. A number of messages describe encounters that feel invasive or overly scrutinizing, with one reviewer characterizing the manager as protective to the point of monitoring tenants' movements and another labeling the approach as harassing or overly controlling. Security features - such as cameras and the on-site presence of an officer - are described by some as reassuring and by others as compromising privacy. A more extreme review recounts allegations of deception and misrepresentation during a prior move-out process, claiming that past staff actions harmed a former tenant. Taken together, these voices illustrate a stark contrast: for some residents, the presence and vigilance of management contribute to a sense of safety; for others, that same vigilance feels intrusive or unfair.

In addition to these dynamics, a few reviews touch on the everyday realities of living in an older building. Several residents acknowledge that the apartments themselves are older, though updated with newer fixtures and surfaces in some cases. They note traffic patterns - such as walking sound transmission on lower floors - and parking and lighting concerns that would matter to someone thinking about long-term residence. A recurring practical theme is the comparison between older but well-kept interiors and the expectations people have for modern amenities; some tenants feel well served by what is available, while others wish for more or different conveniences.

Interspersed with the substantive feedback are a few stray entries that appear less connected to the core living experience - garbled phrases and references that don't clearly relate to the property's current operations. While these appear to be noise in the overall corpus, they do remind readers to differentiate between consistent, experience-driven impressions and outliers or non-representative comments. The clearest takeaway remains: the community is defined by strong leadership, a tangible sense of care for the grounds and residents, and a spectrum of resident experiences that ranges from highly positive to critically negative.

Ultimately, this complex presents itself as a place where many residents feel seen and supported by a dedicated management team, led by Sandra Warner, with a maintenance culture that, for many, delivers dependable service. The enduring appeal includes clean, quiet surroundings, a family-friendly vibe, and affordable, comfortable rental options in a well-located neighborhood. Yet prospective tenants should go in with eyes open: while plenty of reviews celebrate the stability and responsiveness of the staff, there are clear counterpoints about privacy concerns, maintenance delays, and pricing-related frustrations. Visiting the property, speaking directly with management, and weighing the pros and cons in light of one's own priorities will help determine whether this community aligns with current housing needs.

Physicians

• Arnika Dawkins (0.5 miles)
• Berkeley Medical & Rehab Center (1.2 miles)
• Atlantic Premier Obgyn (3.7 miles)
• Atlanta Gastroenterolgy (5.1 miles)
• Premier South Medical Group (5.2 miles)
• Southwest Atlanta Vascular Care (5.2 miles)
• Smyrna Eye Group (7.5 miles)

Places of Worship

• Bethel United Methodist Church (1.1 miles)
• Atlanta West Pentecostal Church (7.1 miles)
• East Point Church (7.7 miles)

Restaurants

• Chick-Fil-A (1.3 miles)
• McDonald's (1.5 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.2 miles)
• Wendy's (2.5 miles)
• Zaxby's (2.5 miles)
• Wendy's (3.1 miles)
• Church's Chicken (3.6 miles)

Parks

• Trammell Crow Park (1.3 miles)
• Anderson Park (4.6 miles)
• Stonewell Park (5.2 miles)
• Westside Park (6.3 miles)
• Sweetwater Creek State Park (6.4 miles)
• Pemberton Place (8.2 miles)

Pharmacies

• Walgreens (1.4 miles)
• Wayfield Foods (2.8 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (3.9 miles)
• Walmart Pharmacy (4.9 miles)
• Walgreens (5 miles)
• Walgreens (5.5 miles)

Cafes

• Starbucks (1.6 miles)
• Chattahoochee Coffee (4.9 miles)
• Starbucks (5.8 miles)
• Starbucks (7.9 miles)
• Starbucks (8 miles)

Transportation

• Signature Flight Support FTY - Fulton County Airport (2.9 miles)
• Bus Shed #1 (7.2 miles)
• Bus Shed #3 (7.4 miles)
• MARTA - College Park Station (7.4 miles)
• SkyTrain Station: Rental Car Center (7.6 miles)
• Hertz Rent A Car (7.6 miles)
• Rental Car Center (7.6 miles)