Hapeville Manor Senior Care

Pros

• The residents at Hapeville Manor are treated like family, fostering a warm and supportive environment.
• The staff members at Hapeville Manor are well-informed and exhibit great care for their clients.
• The facility is maintained clean, with daily room cleaning schedules in place.
• Residents can engage in various activities, contributing to a lively atmosphere within the facility.
• One reviewer appreciated the size of the facility, finding it larger and more organized than expected during their tour.
• The manager at Hapeville Manor is well-liked, creating a homely atmosphere for residents and their families.

Cons

• The first shift staff, particularly a woman named Shaylesha, are described as rude and unprofessional, failing to perform their duties as expected.
• Staff were overheard gossiping about residents, showing a lack of respect and professionalism.
• The facility is reported to be understaffed, especially on evenings when only one person is available to care for multiple seniors.
• Meals served mainly consist of soup and sandwiches, leading to dissatisfaction with the food options provided.
• A resident's wedding ring was reportedly stolen, and there was a lack of communication about new medications leading to negative health outcomes.
• There are frequent complaints about inadequate assistance for residents who are unable to care for themselves, resulting in deteriorating conditions.
• The facility has been criticized for having only two workers caring for 24 elderly residents with dementia and Alzheimer’s disease.
• Residents have been found with soiled sheets and laundry due to insufficient cleaning and care.
• A resident sustained injuries from falls but went unattended for an extended period without proper care or cleaning.
• Despite being new owners, the quality of staff appears to have worsened according to complaints from family members of residents.

Review

The experiences shared by individuals regarding various senior care facilities showcase a stark contrast in the level of service, atmosphere, and quality of care provided to elderly residents. On one hand, some reviewers express severe dissatisfaction with certain establishments, citing unprofessional behavior among staff and inadequate attention to residents’ needs. On the other hand, there are positive accounts emphasizing a warm and family-like environment, where the staff is attentive and caring.

One reviewer recounts a profoundly negative experience at a facility where staff members exhibited unprofessional behavior. A particular staff member named Shaylesha was characterized as rude and neglectful in performing her duties. This criticism extended to another young lady who allegedly gossiped about residents rather than attending to their well-being. Such conduct raises significant concerns about the overall professionalism within the first shift team at this facility. It further highlights an apparent lack of respect for residents who deserve dignity and kindness in their care environment. The reviewer expressed hope that improvements would be made to train a courteous and compassionate workforce dedicated to enhancing resident satisfaction.

Diving deeper into the inadequacies of this facility, another reviewer described alarming operational practices, such as putting seniors to bed as early as 6:30 PM while leaving only one caregiver on duty after 8 PM for twenty-four residents. This situation raises numerous safety issues, especially given that many of these individuals may require assistance due to conditions like dementia or Alzheimer’s disease. Compounding these worries were reports of insufficient staffing—often just two certified nursing assistants (CNAs) caring for multiple elderly patients—and complaints about meal quality typically limited to soups and sandwiches. Disturbingly, reports surfaced concerning stolen personal items from residents, improper communication about medication changes, and insufficient assistance with basic personal hygiene tasks.

Contrastingly, other facilities garnered commendations for their small sizes that fostered familial atmospheres. Hapeville Manor was specifically highlighted as beneficial due not only to its manageable size but also because it allowed for close-knit relations among residents and caregivers alike. Reviewers appreciated how everyone seemed aware of each other's circumstances and worked closely together in harmony. Reports indicated that cleanliness was maintained effectively throughout the facility—with daily room cleaning routines established—and activity schedules were designed to engage residents socially outside of their immediate environment.

Despite some criticisms about food quality at Hapeville Manor—an issue mentioned by more than one resident—the overall sentiment towards the staff remained overwhelmingly positive. Many found them knowledgeable, caring, and committed to providing not just physical care but emotional support for their charges. The manager's approach was praised for being personable which seemed crucial in providing a comforting home-like experience amid navigating life in assisted living scenarios.

Moreover, visitors noted an impressive initial interaction when touring potential facilities focused on transparency through informative discussions led by well-trained personnel who answered all queries thoroughly during admissions processes. One such tour revealed clean rooms organized thoughtfully alongside pleasant outdoor garden spaces where current residents could interact with guests—a setup valued highly by prospective families seeking placement options for their loved ones.

In summary, reviews reveal an array of experiences across various senior care facilities ranging from severe dissatisfaction linked with neglectful staffing practices—raising urgent calls for reform—to positive testimonials celebrating compassionate care in more intimate settings like Hapeville Manor which advocates closely-knit relationships among all involved parties. Such disparities underscore the need for families choosing appropriate homes for elderly relatives to carefully consider both qualitative aspects like staff demeanor along with quantitative assessments regarding staffing levels and available resources necessary essential for ensuring safe environments tailored toward healthy aging processes within supportive community frameworks.

This area of Atlanta, Georgia offers a mix of convenience and amenities that may appeal to seniors looking for a comfortable and accessible living environment. With several places of worship nearby, as well as pharmacies, physicians, and hospitals within a short distance, residents have easy access to essential services. The presence of cafes and restaurants provide opportunities for socializing and dining out, while parks offer green spaces for outdoor recreation. Transportation options like the airport and nearby highways make it convenient for visiting family or traveling. Overall, this part of Atlanta offers a range of services and amenities that cater to the needs of seniors in search of a well-rounded community to call home.

Places of Worship

• East Point Church (0.7 miles)

Restaurants

• Chick-Fil-A (0.8 miles)
• Brake Pad (2.2 miles)
• Chicken + Beer (2.3 miles)
• Popeye's Louisiana Kitchen (2.4 miles)
• Blue Moon Brewhouse (2.5 miles)
• McDonald's (2.8 miles)
• McDonald's (4 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (4.7 miles)
• CVS Pharmacy (4.9 miles)
• CVS Pharmacy (5.6 miles)
• Kroger Pharmacy (5.9 miles)
• Walgreens (6 miles)

Physicians

• Eye Specialists of Georgia (1.1 miles)
• Kids Avenue Pediatrics (4.2 miles)
• Peachtree Orthopaedic Clinic (4.3 miles)
• Omni Eye Services (4.3 miles)
• Premier South Medical Group (6 miles)
• Atlanta Gastroenterolgy (6 miles)
• Southwest Atlanta Vascular Care (6.1 miles)

Transportation

• Runway 8R/26L (1.7 miles)
• International Arrivals Hall (1.9 miles)
• Maynard H. Jackson International Terminal (1.9 miles)
• TSA PreCheck (1.9 miles)
• The Club at ATL (1.9 miles)
• TSA International Baggage PTRI (1.9 miles)
• Delta Sky Club (2 miles)

Cafes

• Starbucks (2.8 miles)
• Starbucks (5.5 miles)
• Muchacho (6.3 miles)

Parks

• Forest Park Recreation & Parks (4.2 miles)
• Glen Emerald Park (5.3 miles)
• Grant Park Neighborhood Association (5.4 miles)

Theaters

• Starlight Six Drive-In (4.3 miles)

Hospitals

• Grady Memorial Hospital (6.1 miles)
• Labor & Delivery (6.2 miles)
• Southern Regional Health System (6.2 miles)