Arbor Terrace at Cascade

Pros

• The staff member at Arbor Terrace at Cascade was friendly, knowledgeable, and enjoyed their work.
• The facility at Arbor Terrace at Cascade was well-designed and clean.
• The virtual tour at Arbor Terrace at Cascade was fantastic.
• The staff at Arbor Terrace at Cascade were very concerned about the residents and kept families informed of any changes.
• The staff at Arbor Terrace at Cascade provided loving care to a resident's mother, keeping her safe and engaged during the pandemic.
• Arbor Terrace at Cascade had impressive facilities, a helpful staff, and a great sitting area, workout facility, visiting room, and cafeteria.
• The staff at Arbor Terrace were accommodating during a tour, but the facility did not have transportation for dialysis appointments.
• The front office staff at Arbor Terrace were professional and kind. One staff member stood out in particular for their warm personality throughout the resident's stay.
• The facility at Arbor Terrace was beautifully decorated and always fresh and clean. The staff treated the resident like family and provided a variety of daily activities for them to participate in.
• The caregivers and entire staff at Arbor Terrace were caring, attentive, and treated residents like their own family members.
• The new director of Arbor Terrace brought positive changes to the facility and ensured residents were well taken care of. Staff thrived under her leadership.
• Being part of the Arbor Terrace family was described as great, fun, and with wonderful ideas from the new executive director who is approachable.
• The staff members mentioned in a review demonstrated outstanding customer service by engaging with residents and addressing concerns or questions promptly.
• Visitors appreciated that there were no limitations on visiting hours or restrictions on how they could visit their loved ones at Arbor Terrace.
• Residents enjoyed various amenities such as housekeeping services, laundry facilities, beauty salons, nail salons, entertainment options, bus trips, shopping outings, linen tablecloths with silverware and real china in the dining room, and tasty meals.
• Nurses at Arbor Terrace were praised for their attentiveness, organization, and treatment of residents.
• The executive director of Arbor Terrace visited a resident at rehab and brightened their spirit, going above and beyond with a personalized gift.

Cons

• They felt that Arbor Terrace at Cascade was giving them the run around and had no follow-up.
• The location of Arbor Terrace at Cascade led them to choose another facility because they did not offer transportation to dialysis.
• One person mentioned that Arbor Terrace at Cascade is not perfect, but it is not far from perfection.
• Some residents' loved ones were hit by COVID-19 while staying at Arbor Terrace at Cascade, which affected their experience.
• Despite the positive aspects, one person mentioned that their mother had been through a lot during her stay at Arbor Terrace and had experienced some negative moments.

Review

Arbor Terrace at Cascade is a retirement community that offers a variety of options for independent living and home ownership. While they only have studios available and not one-bedroom apartments, the facility itself is well-designed, clean, and offers a breathtaking natural setting. The staff members are friendly, knowledgeable, and truly enjoy their work. They provide excellent care to the residents and keep family members informed about any changes or updates.

One reviewer mentioned having a virtual tour of Arbor Terrace at Cascade and being impressed by the facilities. However, they felt that there was a lack of follow-up from the staff, which made them feel like they were being given the runaround. Another reviewer expressed disappointment in not choosing Arbor Terrace due to their inability to provide transportation to dialysis for their loved one.

Several reviewers praised the staff at Arbor Terrace at Cascade for their professionalism, kindness, and attentiveness. They treat residents like family members and go above and beyond to ensure their comfort and happiness. The facility itself is beautifully decorated and always kept clean and fresh. There are various daily activities available to keep residents active and engaged.

The COVID-19 pandemic was mentioned by multiple reviewers, who appreciated how Arbor Terrace at Cascade kept their loved ones safe during this challenging time. Despite the circumstances, residents thrived with engaging activities and support from the staff. One reviewer specifically highlighted the cleanliness of their mother's room and the absence of unpleasant odors or bedsores.

Some reviewers were impressed by the amenities offered at Arbor Terrace at Cascade, such as a sitting area, workout facility, visiting room, and cafeteria. However, it was noted that there were fewer off-campus trips available than desired.

Overall, Arbor Terrace at Cascade received high praise for its exceptional staff, clean facilities, engaging activities, and caring environment. Families felt confident in the care provided to their loved ones and appreciated the attention to detail from both management and frontline caregivers.

This area of Atlanta, Georgia offers convenient access to a variety of amenities such as cafes, restaurants, pharmacies, physicians, places of worship, parks, transportation options, and hospitals. With multiple Starbucks locations nearby, along with fast food and casual dining options like Chick-Fil-A and Captain D's, residents have plenty of choices for dining out. Pharmacies such as Walgreens and CVS provide easy access to medications and healthcare essentials. In terms of healthcare services, the area is home to various medical practices and facilities including Atlanta Gastroenterology and Grady Memorial Hospital. Additionally, several parks offer opportunities for outdoor recreation and relaxation. Access to transportation options like MARTA and car rental services make it easy for seniors to get around the city. Overall, this area provides a mix of convenience and essential services for seniors looking to make the most of their retirement years in Atlanta.

Cafes

• Starbucks (0.3 miles)
• Starbucks (4.9 miles)
• Chattahoochee Coffee (5.3 miles)
• Starbucks (6.7 miles)

Restaurants

• McDonald's (0.3 miles)
• Chick-Fil-A (0.4 miles)
• Captain D's (2.6 miles)
• Wendy's (3.1 miles)
• Bojangles' Famous Chicken 'n Biscuits (3.7 miles)
• Zaxby's (4 miles)
• Wendy's (4.5 miles)

Pharmacies

• Walgreens (0.4 miles)
• Wayfield Foods (2 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (4.6 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (5 miles)
• CVS Pharmacy (5.1 miles)

Physicians

• Berkeley Medical & Rehab Center (1 miles)
• Arnika Dawkins (2.1 miles)
• Atlanta Gastroenterolgy (4.5 miles)
• Premier South Medical Group (4.5 miles)
• Southwest Atlanta Vascular Care (4.6 miles)
• Atlantic Premier Obgyn (4.7 miles)
• Eye Specialists of Georgia (6 miles)

Places of Worship

• Bethel United Methodist Church (2.1 miles)
• East Point Church (6.1 miles)

Parks

• Trammell Crow Park (2.8 miles)
• Anderson Park (3.6 miles)
• Westside Park (5.4 miles)
• Stonewell Park (6 miles)
• Pemberton Place (6.9 miles)

Transportation

• Signature Flight Support FTY - Fulton County Airport (3.6 miles)
• Bus Shed #1 (6 miles)
• MARTA - College Park Station (6 miles)
• Bus Shed #3 (6.1 miles)
• Avis Rent A Car (6.4 miles)
• SkyTrain Station: Rental Car Center (6.4 miles)
• Hertz Rent A Car (6.4 miles)

Hospitals

• Grady Memorial Hospital (7.2 miles)