MAZALTOV, LLC. - Boca Raton, FL in West Palm Beach, FL

Pros

• Mazaltov Home Care is described as a team that truly cares, combining professionalism and warmth.
• Caregivers at Mazaltov Home Care feel supported and valued, with the agency caring about both clients and staff.
• Mazaltov Home Care is a great company with amazing people, focused on compassion and quality.
• Olga is incredible, providing care and concern to help provide the best home care possible.
• Olga Yorish and her staff deliver high-quality home health services from devoted caregivers.
• Elida is a good person who strives to please everyone, and the company earns enthusiastic recommendations.
• The staff at Mazaltov Home Care are genuine, reliable, and caring, with a strong commitment to patients and their families.
• The organization is outstanding from the owner to the caregivers, with clear care for clients and their needs.

Cons

• The reviewer would never use Mazaltov again.
• Mazaltov failed to provide a phone number to interview a caregiver before a long-term assignment.
• They claimed the caregiver had a long-term contract and was doing well, but that was a lie.
• They sent a caregiver who had no transportation.
• The caregiver had no experience with Alzheimer's patients.
• The caregiver was incompetent, rude, and unable to communicate clearly.
• The caregiver arrived the next day despite being told not to return, ringing the doorbell and knocking loudly at 8am.
• The family was stuck with a bill for bad service and they were appalled by the lack of customer service.

Review

Mazaltov Home Care in Boca Raton is best suited for families that want a relationship-driven, hands-on home care partner where leadership is clearly accessible and caregivers are chosen for warmth, professionalism, and genuine compassion. The agency shines when a senior's needs center on dementia-capable support, thorough end-of-life care, and ongoing family involvement. Families that value a smaller, personally engaged operation with direct access to decision-makers will find Mazaltov's model particularly compelling. The core appeal lies in the depth of care individuals receive from a team that prioritizes humane, attentive service and a cohesive, family-like approach.

Those who may want to consider alternatives are those seeking fail-safe, highly standardized processes: guaranteed caregiver interviews, rigorous pre-screening, and a formal, transparent pipeline that consistently delivers the same caregiver over long stretches, or 24/7 live-in coverage with guaranteed continuity. Larger agencies with more extensive caregiver pools and more uniform training programs may appeal to families who place a premium on tight scheduling, guaranteed consistency, and a more procedure-driven customer service experience. For families navigating complex, round-the-clock needs or highly specific clinical protocols, exploring options that emphasize maximal staffing redundancy and standardized care plans can be prudent.

The strongest pro Mazaltov brings to the table is a demonstrated commitment to compassionate, quality care delivered by a team that feels aligned with family goals. Reviews repeatedly highlight the warmth and professionalism of the caregivers, and the overarching sense that the agency truly cares about clients and staff alike. The leadership - particularly Olga Yorish, the director, and Elida, the owner - appears to model hands-on stewardship, accessible to families and capable of guiding care plans through tough moments. Families report reliable communication and a level of personal accountability that feels rare in home care, with anecdotal confirmation that the care beyond basic tasks can be extraordinarily comforting for both seniors and relatives.

Yet the offerings are tempered by notable caveats reflected in a single, detailed negative experience that cannot be dismissed. A caregiver misalignment - no interview opportunity provided, a caregiver with insufficient dementia-specific experience, and a mismatch in transportation and scheduling - exposed gaps in screening and reliability. Complaints about an unanticipated early morning visit and billing/service miscommunications emphasize that, even with strong leadership, operational gaps can arise. Taken together, these gaps signal a nontrivial risk: without proactive verification and strict adherence to vetted candidate profiles, families may face unsettling misfires that undermine trust during already stressful times.

Where the strengths matter most, they do offset the risks if approached with guardrails. The emphasis on caregiver quality, personalized attention, and close director involvement can meaningfully reduce the likelihood of repetitive missteps, especially when families demand early, clear boundaries and ongoing supervision. The most effective way to tilt the balance in favor of Mazaltov is to insist on a formal caregiver interview process, explicit criteria for Alzheimer's/dementia experience, and transportation capabilities. Demand detailed caregiver profiles before assignments; implement a trial period with regular check-ins; and require a single care manager or supervisor who will own case coordination and be reachable for urgent concerns. These steps transform potential vulnerabilities into a structured, accountable care partnership.

In the end, Mazaltov is a compelling choice for families seeking a warm, relationship-focused home care experience with strong leadership and a proven track record of loving, end-of-life support. It stands apart for its genuine dedication to clients and staff, and for the hands-on involvement that can make the difference in critical moments. However, those with stringent requirements for caregiver interviews, guaranteed caregiver consistency, and robust, scalable scheduling should either push for stricter internal processes or compare against alternatives that offer deeper standardization. The practical path is clear: leverage Mazaltov's strengths while imposing clear, written expectations and verification steps so the care team's compassionate foundation translates into dependable, long-term reliability.

Cafes

• Starbucks (0.6 miles)
• The Seed (1.2 miles)
• Starbucks (2 miles)
• Starbucks (2.2 miles)
• Starbucks (2.3 miles)
• Starbucks (5.5 miles)
• The Original Brooklyn Water Bagel Co. (5.6 miles)

Theaters

• Cinemark Premier (1 miles)
• Regal Shadowood (6.4 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.7 miles)

Parks

• Mizner Bark Dog Park (1.2 miles)
• Spanish River Park (2.4 miles)
• Boca Tierra Park (2.5 miles)

Physicians

• Retina Group of Florida (1.4 miles)
• Dermatology of Boca (1.5 miles)
• Boca General & Family Medicine (1.5 miles)
• Aker Kasten Eye Center (1.5 miles)
• Baptist Health Marcus Neuroscience Institute | Boca Raton (1.8 miles)
• Steiger Facial Plastic Surgery: Dr. Jacob D. Steiger (1.9 miles)
• Personal Physician Care PA (3.9 miles)

Restaurants

• Shake Shack (1.5 miles)
• Farmer's Table (1.9 miles)
• Crazy Uncle Mike's (2.1 miles)
• Laspada's Original Hoagies (2.2 miles)
• The Cheesecake Factory (2.2 miles)
• Calaveras Cantina (2.2 miles)
• Denny's (2.4 miles)

Hospitals

• Christine E. Lynn Womens Health Center (1.7 miles)
• West Boca Medical Center (6.5 miles)

Places of Worship

• Congregation B'nai Israel (2.1 miles)
• B'nai Torah Congregation (4.3 miles)