The Canopy at Hickory Creek

Pros

• The staff at The Canopy at Hickory Creek is friendly and helpful, making residents feel cared for.
• The meals served at the facility are of good quality, contributing to an overall positive dining experience.
• The in-house physical therapy program is entertaining and engaging for the residents.
• The Care Coordinator is responsive and attentive to concerns, providing excellent communication support.
• Residents have access to a variety of activities, fostering a sense of community and engagement among them.
• The facility is well-maintained and clean, with spacious rooms that residents appreciate.
• Many reviewers describe The Canopy at Hickory Creek as feeling like a family where everyone looks out for one another.
• Overall, the experiences shared by families indicate satisfaction and a willingness to recommend the facility to others.

Cons

• Some staff members make residents feel like they are doing a favor when providing assistance.
• The housekeeping services could be improved.
• The nurse is elusive and often does not return calls.
• Certain requests, such as changing the bed or doing resident laundry, must be explicitly asked for rather than being proactively addressed.
• It can sometimes be difficult to get in touch with someone at the facility.

Review

The Canopy at Hickory Creek has garnered a range of reviews from residents and their families, highlighting both positive experiences and some areas for improvement. Overall, the consensus tends to lean toward the facility being a welcoming and caring environment, although some critiques suggest room for enhancement in certain aspects of service.

Many reviewers emphasize that most of the staff at The Canopy are friendly and helpful, creating an atmosphere where residents feel cared for. Families often express appreciation for the attentive nature of care staff, particularly highlighting individuals like the current LPN who is noted for being responsive to emails and concerns. Many families report feeling reassured knowing they have direct contact with higher management, including the Director's cell phone number. This open line of communication seems to contribute positively to managing any issues that arise during a resident’s stay.

The quality of food served at The Canopy also receives praise across multiple reviews. Family members describe meals as good quality, indicating an effort made by the facility to meet residents' nutritional needs while ensuring satisfaction with what is offered. Activities within the community further enhance the living experience; one family recounts a well-attended Valentine's Day dinner which allowed families to engage socially with their loved ones in a festive setting. Additionally, there appears to be a structured schedule of afternoon activities designed to keep residents entertained and engaged.

Despite its many strengths, some feedback points out specific challenges within The Canopy at Hickory Creek that could be addressed for improved resident experience. For example, housekeeping services receive mixed reviews—with suggestions that this area could benefit from more attention—as maintaining cleanliness is crucial in promoting comfort among residents. Additionally, while many staff members are described as kind and attentive, there are mentions of difficulties in reaching nursing staff when needed. This inconsistency might affect communication between caregivers and family members seeking timely updates about their loved ones’ health or general care.

Another critical observation made by one reviewer emphasizes the necessity for proactive engagement from residents' families. They noted instances where specific requests—such as changing beds or managing laundry—needed to be initiated by family members rather than automatically addressed by staff. This highlights a potential gap in service where responsibilities may not be clearly communicated or assigned within the facility's operational framework.

The overall sentiment expressed by various family members suggests that The Canopy at Hickory Creek stands out among local options largely due to its nurturing environment akin to familial bonds among residents and workers alike. Some even go so far as to recommend prospective clients take personal tours led by individuals like DeShea Grimm, suggesting that experiencing the community firsthand can cement confidence in choosing this facility over others available in the area.

In conclusion, while The Canopy at Hickory Creek presents itself as a commendable establishment characterized by caring staffing and quality services—including food preparation and activities—it would do well to address certain operational inconsistencies regarding housekeeping and nurse availability aimed at ensuring smoother communication with families. These adjustments could further elevate its standing as one of the leading choices for assisted living facilities devoted to creating supportive environments filled with respect and camaraderie among all involved parties.

This area of Titusville, Florida offers a variety of amenities and services that may appeal to seniors looking for a convenient and comfortable living environment. With multiple physicians and pharmacies located within close proximity, access to medical care and prescription medications is easily accessible. In addition, there are several restaurants offering a range of dining options, as well as a nearby hospital for emergency medical needs. For recreation and relaxation, there are parks, theaters, cafes, and places of worship in the vicinity. Overall, this neighborhood provides a well-rounded community with essential services and opportunities for social engagement.

Physicians

• For Sight Optical (0.1 miles)
• Royal Oaks Medical Center (0.1 miles)
• Dr Torres (0.8 miles)
• DR R Delvadia (1.1 miles)
• Ona-Gyn (1.4 miles)
• Optical Outlets (1.4 miles)
• Brevard Skin and Cancer Center (1.5 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• Winn-Dixie (1 miles)
• Titusville Discount Pharmacy (1.1 miles)
• Hopkins Pharmacy (1.4 miles)
• Sego's Drugs (3 miles)
• CVS Pharmacy (3 miles)

Restaurants

• Bagel 13 (1.1 miles)
• Third Culture Kitchen (1.1 miles)
• River City Bar & Grill (1.1 miles)
• Valentino's Pizza & Restaurant (1.2 miles)
• Little Caesars Pizza (1.2 miles)
• Pizza Hut (1.2 miles)
• Gold Lion Bar (1.3 miles)

Hospitals

• Brevard North County Hospital (1.1 miles)
• Tetra Horizon - Florida Medical Marijuana Doctor - MMJ Card Certification (2.3 miles)
• Senior Solutions Center (3.6 miles)

Theaters

• Epic Theatres at Titusville (1.3 miles)

Parks

• Manzo Park (1.4 miles)
• Kennedy Point Park (2.1 miles)
• Brevard County Parks & Recreation (2.5 miles)
• Veterans Memorial Park (3 miles)
• Space View Park (3 miles)
• Marina Park - Dog And Skate Park (3.3 miles)
• Fox Lake Park (3.4 miles)

Places of Worship

• Breakaway (1.6 miles)
• Church of Jesus Christ of Latter Day Saints (2.2 miles)

Cafes

• Starbucks (2.1 miles)
• Wild Ocean Seafood Market (2.5 miles)
• Crescent Coffee Company (2.9 miles)

Transportation

• U-Haul Moving & Storage (3 miles)
• U-Haul (3.1 miles)
• Arthur Dunn Airpark (X21) (3.4 miles)