CAREmasters homehealth LLC

Pros

• The reviewer described their experience with the agency as pleasant.
• CAREmasters provided substantial at-home assistance and transportation during recovery.
• The staff were consistently pleasant, contributing to a positive attitude and recovery.
• The reviewer would recommend CAREmasters for all types of home care.
• CNAs were appreciated for their hard work in caring for the elderly.

Cons

• The facility had no PPE available for CNAs caring for COVID patients.
• Forty patients were assigned to one CNA, an unsafe workload.
• There was no clean linen for patients during overnight shifts.
• Wash cloths for wiping patients were unavailable on multiple occasions.
• The director terminated the employee, claiming abandonment despite concerns about unsafe conditions.
• CAREmasters did not protect, appreciate, value, or stand by its employees.
• They sent staff to poorly run locations and blamed them for leaving.
• The review described CAREmasters as very unprofessional.

Review

Two very different experiences with CAREmasters paint a nuanced picture of what it can mean to rely on care professionals and placement services in challenging situations. One account describes a highly stressful, unsafe staffing scenario at a facility to which a CAREmasters client was sent, highlighting systemic concerns, miscommunication, and what feels like a protective betrayal of workers. The other account shares a warm, positive experience with CAREmasters providing in-home support after a ski accident, emphasizing accessibility, reliability, and a compassionate, capable team. Together, they illustrate both the potential pitfalls and the meaningful assistance that can come from CAREmasters, depending on the circumstances and the people involved.

In the first story, the writer recalls sending her husband to a facility where there was no PPE available for CNAs who were caring for eight COVID-positive patients. The situation, as described, also involved an overwhelming workload: a single CNA allegedly tasked with forty patients, with plans to assign him twenty rooms of responsibility, effectively placing forty patients under one caregiver. The writer notes the absence of essential supplies - no PPE, no clean linens for overnight shifts, and washcloths that were repeatedly unavailable. The stress of working under such conditions is compounded by what they describe as a troubling management dynamic: the staff member from CAREmasters told her husband he could leave and to correct the timesheet, while the facility's director later claimed he had abandoned his job, a charge that the writer says was based on a miscommunication around the staff's actions and the facility's report that he was "changing his lunch pal." The director's phone call, ending with "okay have a good day," and the subsequent termination, left the writer feeling that the facility and the overseeing leadership did not value or protect their employees. The core message here is a warning: under-staffed, under-provisioned, and poorly supported workplaces pose real dangers, and employees should have the right to refuse to work in such environments without facing punishment or punishment-laden accusations.

Beyond the immediate safety concerns, the reviewer expresses a broader disappointment with how the agency handles placement into facilities. There's a strong insistence that CAREmasters should stand by their employees and not push them into unsafe locations, followed by a critique of any attempt to blame workers for choosing to step back from dangerous conditions. The author emphasizes the importance of protecting those who care for the elderly, highlighting the dedication of CNAs who work hard under tough circumstances. They argue that it is acceptable - and sometimes necessary - for workers to refuse assignments that put themselves or their families at risk, and they urge better accountability from the agency and the facilities involved. The tone is unequivocally critical of what they see as a failure to prioritize safety, fairness, and consistent support for frontline caregiving staff.

The negative narrative closes with a pointed reminder that the U.S. is already facing a CNA shortage and that compassionate, well-supported care matters. The writer reiterates a belief that those who show up and do their jobs under pressure deserve recognition and protection, rather than blame when conditions become untenable. The call is for a culture where staff safety, proper staffing ratios, and adequate resources are non-negotiable, and where employees can raise concerns without jeopardizing their employment. The overall sentiment is one of urgency and advocacy: safety and fair treatment should come first, and CAREmasters, along with facilities, must do more to safeguard both workers and those in their care.

In contrast, a second review presents CAREmasters in a wholly positive light, focusing on in-home support after a ski-related injury. The reviewer describes fracturing a fibula and choosing to have surgery in Sarasota, with a long recovery ahead and a strong desire to be back home with a beloved yellow lab. Here, CAREmasters is depicted as proactive and responsive: the reviewer had contacted CAREmasters before returning from Seattle and arranged for home care during the period of incapacity. The team is praised for being "always available" to provide assistance at home and for arranging transportation as needed. The staff are described as consistently pleasant, with their demeanor contributing to a positive mindset and a quicker, more hopeful recovery. The reviewer expresses high confidence in CAREmasters' ability to support all types of home care and explicitly says they would recommend CAREmasters to others requiring similar services. This account emphasizes reliability, accessibility, and the value of compassionate, patient-focused care when the patient is recuperating at home.

Taken together, these experiences underscore the dual nature of care staffing and home care services. CAREmasters appears to have the capacity to provide meaningful, life-improving support, particularly in home-care contexts where coordination, availability, and a positive, patient-centered approach can make a real difference in recovery and daily living. However, they also reveal the fragility of care ecosystems when placement into facilities hinges on variables like PPE supply, staff-to-patient ratios, and clear, consistent communication between agencies and facilities. The negative account highlights what can go wrong when safety resources are lacking and when miscommunication leads to punitive outcomes for dedicated workers. The positive account demonstrates the opposite - what can go right when a client feels heard, supported, and well cared for in a home setting, with responsive caregivers who are easy to reach and reliable in their services.

For anyone considering CAREmasters, these stories suggest a cautious, informed approach. It may be wise to ask direct questions about PPE availability and staffing ratios at any facility to which CAREmasters assigns staff, as well as the organization's process for communicating concerns and protecting workers who raise safety issues. In the realm of in-home care, the experiences appear more uniformly favorable, emphasizing accessibility, dependable staffing, and a courteous, supportive team that can significantly ease recovery and day-to-day living after an injury. When evaluating CAREmasters, potential clients might weigh the realities of facility-based assignments against the robust, home-based support described by the positive reviewer, recognizing that outcomes can vary by location, assignment, and the people involved.

This particular area of Sarasota, Florida offers a variety of amenities and services that may be of interest to seniors considering relocating to the area. With a selection of restaurants, cafes, physicians, pharmacies, parks, theaters, and places of worship all within a few miles radius, residents can easily access essentials and activities. The proximity to the airport also provides convenience for those who may need to travel frequently. Additionally, the presence of healthcare facilities such as The Hearing Spa and Meyer Pediatrics ensures quality medical care is readily available. Overall, this neighborhood appears to offer a blend of convenience and leisure options that may appeal to seniors looking for a well-rounded community in which to reside.

Restaurants

• Circo (0.1 miles)
• Mandeville Beer Garden (0.2 miles)
• Boca (0.3 miles)
• Jack Dusty (0.4 miles)
• O'Leary's Tiki Bar & Grill (0.6 miles)
• Owens Fish Camp (0.6 miles)
• La Primavera Supermarket (0.8 miles)

Cafes

• Starbucks (0.2 miles)
• Starbucks (1.4 miles)
• Starbucks (1.5 miles)
• Starbucks (3.9 miles)
• Starbucks (4.2 miles)

Physicians

• The Hearing Spa (0.5 miles)
• Christina M De Guia MD (0.7 miles)
• Meyer Pediatrics (0.9 miles)
• Matthew J. Perry - Florida Urology Specialists (1.1 miles)
• Holcomb Kreithen Plastic Surgery and MedSpa (1.1 miles)
• Culp Private Medicine Lcc (1.5 miles)
• Allergy Associates - Sarasota (1.5 miles)

Parks

• Gillespie Park (0.6 miles)
• Bird Key Park (1.5 miles)
• Ringling Bayfront Park (2.9 miles)

Pharmacies

• Walgreens (0.7 miles)
• Health Mart Pharmacy (1.2 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2 miles)
• Comfort IV Therapy (2.2 miles)
• CVS Pharmacy (2.9 miles)

Theaters

• Regal Hollywood - Sarasota (0.7 miles)

Transportation

• Baggage Claim (3.3 miles)
• Sarasota-Bradenton International Airport (SRQ) (3.4 miles)
• TSA Pre-Check (3.4 miles)
• Concourse B (3.4 miles)

Places of Worship

• Church of the Palms (3.7 miles)