The Pointe

Pros

• The staff at The Pointe are extremely friendly, caring, and attentive to the residents' needs, creating a welcoming environment.
• Residents appreciate the clean and bright facility, which is well-maintained and has a positive atmosphere.
• Activities offered at The Pointe are diverse and engaging, with options such as gardening, bingo, arts, and field trips that keep residents active and involved.
• Many families have had positive experiences with the care provided to their loved ones, highlighting effective communication from the staff regarding resident updates.
• The private rooms with individual bathrooms allow for greater comfort and personal space for residents.
• Families express satisfaction with the meals served at The Pointe, noting that they are generally tasty and well-prepared.
• The location of The Pointe is convenient for family visits, making it easier for loved ones to stay connected with residents.

Cons

• There is a notable difference in care between the night staff and daytime staff, with less oversight leading to less care during the night shifts.
• The food selection at The Pointe is sparse, and they often run out of basic items like orange juice or breakfast meats for days at a time, contributing to a steady decline in quality over the last few months.
• One reviewer expressed dissatisfaction with the memory care experience, stating there were no activities scheduled during their loved one's stay and highlighting concerns about cleanliness upon transfer to hospice.
• A family member noted inconsistencies in scheduled care such as medication administration and other daily services, which added stress to their loved one.
• There are reports of poor service, dirty facilities, and inadequate medication management at The Pointe, leading one reviewer to conclude that the level of care does not justify the cost.
• Some residents reported disrespectful attitudes from staff towards their questions or needs, which contributed to feelings of anxiety and being undervalued.
• A reviewer expressed concern over understaffing issues, indicating that employees did not attend promptly to residents' needs, particularly for those requiring more assistance with basic tasks like eating.
• Observations made during a visit revealed an unsettling atmosphere in the memory care unit, where residents appeared distressed and lacked adequate social interaction.

Review

The Pointe community has received a mixed bag of reviews from residents and their families, showcasing both positive experiences and areas that require improvement. Many families appreciate the welcoming environment and the kindness exhibited by the staff, highlighting their efforts to create a homely atmosphere. The facility stands out for its bright, clean layout and private rooms equipped with bathrooms, which many find appealing. Residents often cite the location as convenient, being near family members, which adds an extra layer of comfort to their experience at The Pointe.

One prevalent theme among the reviews is the quality of care provided by staff during varying shifts. While day staff typically receive high praise for their attentiveness and enthusiasm in engaging with residents, night staff appear to fall short in comparison. Observers have noted that less oversight during nighttime can lead to diminished care levels, significantly impacting residents' well-being. This inconsistency raises concerns among families regarding essential services like medication administration and personal care routines. Some reviewers urge new residents and their families to clarify specific care needs during intake assessments to avoid misunderstandings later.

As part of a broader evaluation of services, food quality has emerged as a notable point of contention within The Pointe community. Several reviews indicate dissatisfaction with meal options—often citing shortages of basic items like orange juice or breakfast meats—and overall taste. Reports suggest a steady decline in meal quality over recent months, with some family members expressing disappointment over infrequent delivery of favorites such as fresh fruits or desired restaurant outings. While some residents indicate enjoyment in meals prepared from scratch, others have called for increased variety and consistency throughout daily dining experiences.

Moreover, several reviewers reflect on the activities offered in The Pointe community—the availability appears somewhat inconsistent depending on staffing levels and shift transitions. While some highlight engaging programs such as gardening, bingo nights, arts & crafts sessions, and field trips as excellent opportunities for socialization among residents, others recount a lack of scheduled activities within memory care units leading to feelings of loneliness and disengagement from social interactions. These sentiments reflect contrasting experiences between more active residents versus those requiring greater assistance—a disparity that evidently concerns family members seeking adequate social enrichment for loved ones.

The management's response to various issues also comes into question through multiple reviews discussing cleanliness standards within resident accommodations. Some visitors reported unkempt living spaces upon arrival or noticed lapses in routine cleaning schedules contributing to an unfavorable living environment for residents needing higher levels of support due to physical or cognitive limitations. One reviewer recounted heartbreaking details regarding their loved one’s condition upon transfer to hospice care after experiencing neglectful hygiene practices during his brief stay at The Pointe—a stark reminder that fundamental care must not be overlooked irrespective of staffing challenges.

Despite these issues raised by families navigating the complexities surrounding assisted living facilities like The Pointe, there remains an undercurrent of gratitude towards dedicated team members who passionately strive for individualized attention despite constraints posed by turnover rates within caregiving staff. Instances where staff demonstrate genuine compassion—particularly when caring for aging relatives—help foster trust among families considering this home for their loved ones’ needs moving forward into assisted living arrangements.

In summary, potential clients should weigh both favorable insights alongside critical feedback about The Pointe while conducting thorough research before making decisions regarding assisted living placements as they navigate what truly matters: compassionate care combined with consistent engagement tailored uniquely toward each resident's diverse preferences within safe yet inviting environments conducive toward joyful living throughout one's later years.

This area of St. Petersburg, Florida, offers a variety of amenities that cater to seniors looking for convenience and entertainment. With multiple pharmacies, restaurants, physicians' offices, theaters, parks, places of worship, cafes, and a hospital nearby, residents have easy access to essential services and leisure activities. The proximity to the beach and parks provides opportunities for outdoor recreation and relaxation. The presence of reputable medical facilities ensures quality healthcare services are readily available. Additionally, the diverse dining options offer a range of culinary choices for residents to enjoy. Overall, this area provides a well-rounded community environment that can support a comfortable and engaging lifestyle for seniors looking to settle in St. Petersburg.

Pharmacies

• Walmart Pharmacy (0.3 miles)
• Walgreens (1 miles)
• Winn-Dixie (1.9 miles)
• Winn-Dixie (1.9 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.9 miles)

Restaurants

• Caddy's Madeira Beach (1.8 miles)
• Burger King (1.8 miles)
• Portillo's Hot Dogs (3.2 miles)
• Rickey T's (3.2 miles)
• Chili's Grill & Bar (3.2 miles)
• Dead Bob's (4.1 miles)
• Chuck E. Cheese's (4.3 miles)

Physicians

• Dr.Karkare (2.1 miles)
• Wellspring Cancer Center (3 miles)
• Bay Area Medical (3.1 miles)
• Pediatric Health Care Alliance (3.4 miles)
• Skin Wellness Center (3.6 miles)
• Pasadena Eye Center (3.9 miles)
• Bay Area Family Practice (4.4 miles)

Theaters

• SMG Seminole (2.3 miles)
• Regal Largo Mall (5.5 miles)
• Regal Park Place & RPX (5.6 miles)

Parks

• Treasure Island Beach (2.9 miles)
• Azalea Park (3.1 miles)
• Northwest Park (4 miles)
• Freedom Lake Park (5.7 miles)
• Largo Central Park (6.1 miles)

Places of Worship

• Christ The Cornerstone (4.1 miles)

Cafes

• Starbucks (4.1 miles)
• Panera Bread (5.8 miles)
• Kristina's Cafe (5.8 miles)
• Mazzaro's Italian Market (6.4 miles)
• Bula Kafe (7 miles)
• Bandit Coffee Co. (7.1 miles)

Hospitals

• All Children's Obgyn Specialists (4.7 miles)