3537 5Th Avenue N, St Petersburg, FL 33713
For more information about senior living options: (844) 490-3973
Boley Centers has been a real blessing to the reviewer. The housing is exquisite. LEAP has greatly improved the reviewer's overall outlook on life. All staff are very nice, especially the CEO Kevin, VP Abby, and Tammy, who is described as a guardian angel. Mary and everyone at Celia Hall are adored for their care. Boley saved the reviewer's life and improved their family's well-being. The youth employment program provided an incredible experience, with commendations to Anevay and Charis.
The staff were unfriendly and failed to greet visitors. The organization is accused of prioritizing money over helping people. The FACT TEAM's visits were only two to five minutes and insufficient to address severe mental illness and addiction. There was no employment or educational support offered by the FACT TEAM, leaving clients to handle challenges alone. The FACT TEAM staffing allegedly declined in experience, with meetings yielding no tangible assistance. A receptionist was criticized as the worst representation of Boley, noting rude communication and poor listening. Clients reported unfair discharges to homeless shelters, bed bugs, and mistreatment by staff, including being treated like garbage and injuries ignored. The center is described as the worst place for disabled or homeless individuals, with staff treating people poorly and premature discharges. The facility was described as filthy and uncaring, with a staff member saying, "I don't care."Boley Centers INC presents itself in the public eye as a lifeline for people facing housing instability, mental illness, and addiction, and the experiences shared by individuals who have engaged with the organization are a mix of life-changing successes and serious grievances. On one hand, many praise the housing programs, the staff who have become lifelines, and the sense of security that comes with having a roof and a path forward. On the other hand, a substantial number of voices describe troubling interactions, inconsistent services, and what they see as a drift away from the core mission of helping vulnerable people. Taken together, the reviews reveal a divided landscape where hope and frustration coexist in close proximity.
Several reviewers highlight the housing side of Boley Centers as a genuine source of stability and even life-saving support. One account emphasizes subsidized housing as life-sustaining when the alternative felt like imminent homelessness and despair; another reviewer notes that the LEAP program and the overall housing environment significantly improved their outlook and opportunities. People repeatedly reference the staff in the housing department as compassionate and effective, with particular praise for individuals like Ingrid Brown, whose work is singled out as exceptional. A number of residents describe long-term residence in Boley properties where they were able to maintain a safe living space, conduct small ventures from home, and work toward personal goals. In some cases, the praise extends to the leadership, with mentions of the CEO, Kevin, the VP, Abby, and other trusted team members such as Tammy and Mary, who are seen as guardian-figures or supportive mentors. These stories convey a strong sense of gratitude and a belief that Boley has saved lives and enabled families to heal and grow.
Yet within the same ecosystem there are persistent, critical voices about the organization's most widely referenced program for ongoing support: the FACT TEAM. Several reviewers challenge the premise that brief, once-in-a-while visits can meaningfully address the complexities of severe mental illness and addiction. They argue that stable recovery requires regular, in-depth therapy that tackles coping skills, environmental stressors, and social barriers - elements they say the FACT TEAM fails to deliver. The criticism goes further to note a lack of employment or educational assistance, with clients bearing an outsized burden to navigate these critical life domains largely on their own. The sense among some clients is that staffing has declined in experience and capacity, translating into meetings about addiction and mental health that do not produce tangible outcomes or sustained support. For these individuals, the experience feels more like a withdrawal of promised care than a continuation of treatment.
There are also numerous specific anecdotes that underscore the emotional and logistical risks some clients associate with Boley's operations. A recurring grievance concerns the behavior of certain staff members who are described as unsympathetic or even hostile toward residents. Complaints range from a front-desk experience - such as a receptionist who is perceived as disrespectful or difficult to navigate - to more serious allegations of mistreatment. For instance, there are accounts of clients feeling discharged in ways that disrupt their stability, including one case involving discharge to a full homeless shelter. There are disturbing mentions of bed bugs in facilities and alleged handling of a son's status by staff that left families feeling exposed and powerless, including accusations of being blacklisted from accessing other agencies. Some reviewers describe experiences with a particular male staff member who allegedly interacted with residents in a hostile or punitive manner, which has led to a broader sense of insecurity within the program.
The reviews also capture a stark contrast in personal experiences with the same organization. A stream of positive testimonials emphasizes successful personal transformations: a family's gratitude for housing, the joy of youth employment programs, and the sense that life opportunities are opening up as a result of engagement with Boley. People recount homestays, education, and even the pursuit of higher education pathways - remarks that reinforce the idea that Boley can function as a critical stepping stone when it works well. In contrast, other voices express deep dissatisfaction, alleging that the organization prioritizes funding and reputation over genuine care, and that those in need are subject to procedures that undermine their dignity and rights. One reviewer even characterizes Boley as primarily profit-driven, arguing that the organization's focus on money overshadows the fundamental aim of helping marginalized populations.
Within this mosaic of experiences, there are pointed critiques about accountability and communication. Some reviewers call for firings or changes in staff to prevent potential legal exposure - suggesting that the organization could face serious lawsuits if patterns of mistreatment and neglect persist. Others stress the importance of consistent, respectful engagement with residents, noting that some staff members' approach to people with disabilities or complex needs can feel dehumanizing. The sense of being heard varies dramatically from person to person, depending largely on which staff members are involved, what location is in question, and the particular programs a client is participating in. This inconsistency fuels a broader concern: that while the organization has the capacity to do extraordinary good, it also harbors blind spots that impact the most vulnerable residents.
Despite the clearest tensions, the collective narrative also offers a hopeful thread: Boley Centers appears to be a genuine hub of opportunity for many individuals. The contrasting testimonials suggest a system capable of extraordinary support when properly administered and staffed - where housing continuity, personal growth, and community integration can be achieved. They also reveal a need for structural improvements - especially around the FACT TEAM's approach to ongoing therapy, clearer guidelines for staff conduct, more robust employment and education support, and better accountability mechanisms. In the end, the body of reviews presents a complex portrait: Boley Centers can be a life-changing resource for some, while for others it falls short in fundamental ways that matter most to those basing their daily survival on its services.
13 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
St. Petersburg-Clearwater International (9 miles away) Tampa International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Boley Centers I in St Petersburg, FL is an assisted living community that offers a wide range of amenities and care services to ensure a comfortable and convenient living experience for its residents. The community provides fully furnished accommodations with a dining room, allowing residents to enjoy meals in a communal setting. Housekeeping services are also provided to maintain cleanliness and tidiness.
Residents have access to outdoor spaces such as gardens, where they can relax and enjoy the fresh air. Wi-Fi and high-speed internet are available throughout the community, ensuring that residents can stay connected with their loved ones or engage in online activities.
The care services at Boley Centers I include assistance with activities of daily living, such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure that residents receive the necessary medical attention. Special dietary restrictions are accommodated, including diabetes diets. Medication management is provided to ensure that residents take their medications correctly.
Transportation arrangements are available for medical appointments or visits to doctors' offices. In terms of nearby amenities, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity to the community.
With scheduled daily activities offered by Boley Centers I, residents can engage in various recreational and social pursuits while enjoying the convenience of having essential amenities and services close by.
Boley Centers I is located at 3537 5Th Avenue N, St Petersburg, FL 33713 in Pinellas County, Florida
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