Information last verified:
230 Towerview Drive, Saint Augustine, FL 32092
For more information about senior living options: (844) 490-3973
They report that moving to Westminster was a great decision, with many new friends and activities. Residents describe the community as extremely friendly, with people waving as they pass. There is so much to do here, including a wide range of performances, classes, and outings. They were impressed by Westminster St. Augustine’s beautiful setting, accommodations, friendly staff, and programs offered. The community is beautiful and vibrant, with abundant activities for body, mind, and spirit. The leadership team and staff are attentive and supportive, making residents feel welcomed and well cared for. The dining program features excellent chefs and attentive servers, offering a dining experience akin to fine dining. Westminster St. Augustine offers a full variety of physical activities, education, and entertainment, with opportunities to interact with fascinating residents.
The nurses are terrible. Staff have treated residents rudely, with Kelly screaming at a resident. The entrance is overpriced and promises of care can’t be kept. The billing office will not respond to questions. A resident fell at night due to lack of adequate staff assistance. The facility was insolvent for years, and deposits were delayed/refunded slowly. The food quality was horrible. The human resources director is described as crazy.Westminster St. Augustine (formerly Glenmoor) is best suited for active, social seniors who want a robust campus lifestyle with ready access to a full continuum of on-site care. This community rewards those who value a generous calendar of events, friendly neighbors, and easy, walkable living within a well-maintained, lakeside setting. Couples and independent retirees will find the transition smooth, since the campus supports a self-directed, busy life while offering convenient on-site dining, fitness, and cultural programming. The World Golf Village backdrop adds a sense of prestige and picturesque grounds, while the expansion into Southpointe for independent living broadens options without forcing a move to a different campus. For families prioritizing engagement, variety, and a strong sense of belonging, Westminster St. Augustine stands out as a compelling choice.
Those who should consider alternatives include seniors who are budgeting aggressively or who face a high likelihood of needing intensive, specialized care soon. Entrance deposits and ongoing fees can be a significant consideration, especially given reviews that flag pricing promises and billing responsiveness as areas of concern. Prospective residents with a primary need for extremely predictable, consistent nursing care, especially in memory care or post-acute rehab, may want to investigate other communities where staffing stability and care protocols are consistently documented. Individuals seeking a quieter, less activity-dense environment, or those wary of potential management turnover and service gaps, may also find it prudent to compare options beyond this campus. In short, Westminster St. Augustine excels as a lively, health-conscious home, but not as a sole solution for every care trajectory or budget reality.
The strongest positives cluster around the community’s vitality and social fabric. Residents repeatedly describe a campus that feels welcoming the moment one arrives, with staff who are genuinely caring and resident-focused. The breadth of offerings, from cultural performances and fitness classes to volunteering and off-site excursions, creates a daily rhythm that sustains momentum for bodies, minds, and spirits. Dining is often highlighted as a standout, with menus and service that align with a fine-dining mindset for many residents, contributing to a sense of daily reward and social connection in the dining room and lounges. The “Green Mile” and lakefront vistas reinforce a walkable, scenic lifestyle, while on-site health services, capable of absorbing independent living, assisted living, skilled nursing, and memory care, provide reassurance that future needs can be accommodated without relocating far. The continuity of care infrastructure, backed by a financially solid organization, underscores the value of choosing Westminster for long horizons.
Yet, the cons cited in the mix of reviews matter. A recurring concern centers on maintenance responsiveness and department-specific performance, some residents report delays in service requests, which can sap the peace of mind that accompanies a sought-after, low-stress lifestyle. In the health center, care quality is not uniformly described across anecdotes; while many praise attentive nurses and compassionate clinicians, other accounts flag inconsistency and personnel challenges. A few reviews pull attention to pricing tensions and billing communication gaps, suggesting that promises of comprehensive care can collide with administrative friction when questions arise about deposits or monthly charges. These are not universal flaws, but they are real enough to merit careful, proactive due diligence before committing, including direct conversations with the health center leadership and a candid tour of the facilities.
The practical takeaway is to engage early and to test the premises against personal priorities. Schedule a full tour during a time that mirrors everyday life, lunch in the dining room, participation in a fitness class, and a visit to the health center to gauge staff engagement and response times. Ask for current wait times on maintenance requests, request meeting with the director of nursing, and listen to how the Residents’ Council interacts with management. Request transparent, written explanations of what the monthly fee covers, what is upgradeable, and how future health needs would be billed. Highlight turf that matters most: proximity to amenities, the quality and consistency of meal service, and the availability of transportation for off-campus activities. The campus’ financial strength is a stabilizing factor, but it should not substitute for a firsthand assessment of day-to-day operations.
In the end, Westminster St. Augustine is a strong fit for active seniors who want a vibrant, engaging lifestyle with a trusted health-care continuum nearby. It stands out for community warmth, abundant activities, excellent dining experiences for many residents, and grounds that invite regular walks and outdoor outings. The main caveat is that potential residents should weigh the cost and the variability some families have experienced in specific departments, especially maintenance, billing, and certain care settings within the health center. For families who can tolerate occasional friction in exchange for a lively, well-supported social life and long-term care options on one campus, Westminster St. Augustine remains a premier, practical choice. For those prioritizing ultra-stable pricing, minimal administrative friction, or highly specialized, consistently warm care across all clinical areas, exploring a narrower set of alternatives is advised before committing.
36 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Glenmoor in Saint Augustine, FL is a premier assisted living community offering a range of care services and amenities to meet the needs of its residents. As a Continuing Care Retirement Community (CCRC), Glenmoor provides various levels of care, including Respite Care and Skilled Nursing Facility services, ensuring that residents can age in place and have access to the care they require as their needs change.
The community boasts an array of amenities designed to enhance residents' comfort and convenience. Each living space is fully furnished and comes with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for staying connected with loved ones. Residents can enjoy delicious meals in the dining room or choose from restaurant-style dining options. In addition, Glenmoor features a small library, outdoor spaces, and gardens for relaxation and leisure.
Glenmoor places great emphasis on providing exceptional care services to its residents. With 24-hour supervision, assistance with activities of daily living such as bathing and dressing is readily available. The community also offers assistance with transfers to ensure resident safety. Medication management is provided, along with special dietary programs such as diabetes diets to promote health and well-being.
To enrich the lives of its residents further, Glenmoor offers a range of engaging activities. Resident-run activities allow individuals to actively participate and bond with fellow residents while scheduled daily activities keep them entertained and stimulated.
Conveniently located near 2 pharmacies, 6 physicians' offices, 4 restaurants, and places of worship nearby, Glenmoor ensures easy access to essential amenities within the local community.
Overall, Glenmoor in Saint Augustine provides exceptional assisted living services within an inviting environment equipped with modern facilities and compassionate staff dedicated to meeting residents' individual needs while promoting independence and wellness.
Glenmoor is located at 230 Towerview Drive, Saint Augustine, FL 32092 in St. Johns County, Florida
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