799 Pheasant Run Court, Daytona Beach, FL 32127
For more information about senior living options: (844) 490-3973
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The facility is described as a great place for loved ones. The staff cared for the mom up to the point she needed hospice. The hospice care is described as good.
The receptionist with a heavy accent answered the phone with a brief greeting, which felt dismissive. The staff member rushed the questions and said she was too busy right now. The caller exclaimed in disbelief, "Are you kidding me?!" The reviewer believes the experience warranted less than a one-star rating.A recent set of reflections about a local hospice facility tells a story that is mainly about care, but not without its rough edges. The person writing these notes indicates a desire to find clear information for their father, and their experience reads as a contrast between a frustrating first impression and a later, more heartfelt acknowledgment of what the place can offer. In one line, the reviewer even suggests that the rating should be less than one star, signaling a strong dissatisfaction with the initial contact, despite later appreciation for the care received.
The first moments of contact are described in a way that sticks with the reader. The reviewer recalls that "the lady with the heavy accent answered the phone" with a simple greeting - just "hello." That single moment becomes a reference point for the whole interaction, highlighting how the tone and delivery of the first contact can color expectations before any substantive information is shared. The description emphasizes not the content of the information, but the immediacy of the impression made by the person answering the call.
As the caller pressed on, their question was straightforward: "who can I speak to about their place?" The account notes that the response and the cadence of the conversation felt rushed. The reviewer describes the staffer as "rushing my questions," which left the caller feeling rushed and without the chance to fully understand what was being offered or what steps to take next. This snappy back-and-forth is framed as a barrier to obtaining the information they sought, rather than as a helpful, patient interaction.
The frustration escalates in a moment of blunt exchange. The caller recounts that, after being hurried along, the staffer followed up with, "I am too busy right now." The capitalization and abruptness of that sentiment - "A you kidding me!!!" - are captured in the account, underscoring a sense of disbelief and disappointment about being dismissed at a moment when guidance and reassurance would seem most needed. The language used conveys a raw, emotional reaction to what felt like poor treatment on the information-gathering side of the encounter.
Amid the sting of a rocky phone interaction comes a clear, persistent thread of gratitude for the care shown to the patient in the facility's hands. The reviewer shifts from critique to affirmation with a strong, heartfelt claim: "Great place for your loved ones, they took care of my mom until she had to go to hospice! RIP mom." This line acknowledges that the staff and the facility ultimately stood out in a meaningful way, providing support and attentive care during a difficult time, even if the initial contact experience was less than ideal.
Alongside that gratitude, the reviewer concisely reiterates a positive assessment: "Good hospice care." This short affirmation serves as a counterbalance to the earlier friction, suggesting that, for those who experience the facility, the quality of hospice care itself can be a redeeming and important factor. It points to a core value of hospice work - the compassionate, ongoing support for a patient and their family - even when administrative or reception experiences fall short.
Taken together, the notes present a nuanced portrait of a hospice that is capable of delivering meaningful, compassionate care even when the first impression is marred by a difficult phone encounter. The strong memory of the mother's care underscores the human element central to hospice services - the people who show up, listen, and attend to someone in a crucial time. The initial difficulty with communication and responsiveness on the informational front contrasts with the expressed appreciation for the care that followed, reminding readers that experiences at medical and end-of-life care facilities can be complex and multi-faceted, with both frustration and gratitude living side by side.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Daytona Beach International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pheasant Paradise is an assisted living community located in the scenic and vibrant city of Daytona Beach, FL. Our community offers a range of care services including board and care home options as well as respite care for those needing short-term assistance.
At Pheasant Paradise, we strive to provide our residents with a comfortable and enriching environment. Our fully furnished accommodations ensure that each resident feels at home right away. We also offer a variety of amenities such as a spacious dining room where delicious meals are served and tailored to accommodate special dietary restrictions.
Our community features beautiful outdoor spaces and gardens where residents can relax and enjoy the fresh air. We also have a small library for those who love to indulge in reading and quiet relaxation. With housekeeping services provided, residents can focus on enjoying their time with loved ones without the worry of household chores.
For our residents' convenience, we offer move-in coordination assistance to make the transition into our community as smooth as possible. In addition, we provide telephone services to keep our residents connected with their friends and family.
The wellbeing of our residents is of utmost importance, which is why we offer various care services tailored to individual needs. These include assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff also assists in medication management for the safety and wellbeing of all residents.
To keep our residents engaged and entertained, we organize scheduled daily activities that cater to different interests and abilities. Whether it's socializing with fellow residents, exploring nearby cafes or parks, or attending nearby theaters or places of worship – there is always something happening at Pheasant Paradise.
Within close proximity to our community, you'll find numerous amenities that add convenience to everyday life. There are two cafes for coffee or casual meals nearby while four parks offer opportunities for outdoor recreation. Additionally, there are pharmacies, physicians' offices, restaurants, theaters, places of worship, and hospitals within easy reach, ensuring that all necessary facilities are accessible.
Pheasant Paradise is dedicated to providing outstanding care and creating a warm and welcoming environment for our residents. We invite you to visit our community and experience the comfort, convenience, and joyful lifestyle we offer.
Pheasant Paradise is located at 799 Pheasant Run Court, Daytona Beach, FL 32127 in Volusia County, Florida
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