Port Orange Nursing And Rehab Center

Pros

• The staff at Port Orange Nursing and Rehab provided excellent care and were very accommodating and helpful.
• After two weeks, the patient's mobility improved significantly, demonstrating the effectiveness of the rehab program.
• The facility was clean, with pleasant shared rooms free of unpleasant odors.
• Residents enjoyed engaging activities such as ice cream parties and arts and crafts, enhancing their overall experience.
• Staff members were kind and caring, frequently checking on residents' needs and wellbeing.

Cons

• The facility lost the mother’s clothes and provided terrible food while showing poor communication with medical staff.
• Staff yelled at a family member for seeking help, and the relative was found neglected with sores and dried blood upon arriving at ICU.
• Service was described as terrible, with long wait times for call lights to be answered and nurses unwilling to assist.
• Upon discharge, there was no help with home care setup, and a skin tear was discovered only after returning home.
• Family members reported that their loved one received inadequate pain management and care throughout their stay.
• There were complaints about the nursing staff's lack of responsiveness, leading to emotional distress for residents.
• The experience was marred by neglectful behavior from staff, including leaving a resident cold without proper assistance for hours.

Review

Port Orange Nursing and Rehabilitation has received a mixture of reviews from families and patients, reflecting both positive and negative experiences during their stays at the facility. Several reviewers highlighted the exceptional care provided by the staff, emphasizing their dedication, kindness, and willingness to go above and beyond in treating residents with respect. One family member noted that the staff not only took excellent care of their mother but also possessed greater knowledge regarding her condition and needs than they did. This attention to detail allowed for significant improvements; another reviewer observed marked progress in their family member's mobility after just two weeks of rehab.

While many were satisfied with the overall quality of care provided at Port Orange Nursing and Rehabilitation, some expressed disappointment regarding communication between staff and family members. A common thread in negative reviews was the frustration over a lack of timely updates on patients' conditions or care plans. For instance, one review emphasized difficulty reaching nursing staff for essential information about the patient's wound care doctor, leading to anxiety for family members who were eager to ensure proper treatment. In moments of distress, such as when a patient felt cold and asked for assistance, there were reports of unsatisfactory responses from staff that left loved ones feeling neglected.

The dining experience garnered mixed reactions as well. Some reviewers praised social activities like ice cream parties and arts and crafts but simultaneously mentioned poor meal quality. One family member reported that their relative complained about the food consistently, indicating that nutritional support might not have met expectations or requirements for all patients. The culinary dissatisfaction reflects a broader concern regarding how well facilities cater to residents’ dietary preferences while providing sufficient nutrition during recovery.

Concerns over cleanliness were generally alleviated by several reviewers who found Port Orange Nursing and Rehabilitation to be well-maintained without unpleasant odors—a crucial aspect especially during these times when hygiene is paramount due to health crises like COVID-19. However, some accounts detailed instances where care was lacking despite a clean environment; this created an unsettling dichotomy between physical standards of cleanliness versus emotional support and medical attentiveness shown towards residents.

Staffing levels also appeared to impact patient experiences significantly; various reviews pointed out variable levels of compassion depending on whether it was a weekday or weekend shift. Some families appreciated the effort put forth by certified nursing assistants (CNAs) but criticized nursing staffing as being inadequate on weekends when they observed diminished service quality. Features like response times to call lights became points of contention as some patients had reported waiting extended periods before receiving assistance.

Finally, certain tragic circumstances led families to express grave dissatisfaction with the level of care received at Port Orange Nursing and Rehabilitation. Grievances included lost belongings upon discharge, insufficient attention given post-injury incidents leading to serious health outcomes like bedsores, which ultimately required hospitalization, leaving relatives feeling devastated by what they perceived as neglectful treatment practices at crucial moments in their loved ones' recoveries.

In summary, while Port Orange Nursing and Rehabilitation has made substantial strides in certain areas—particularly through its rehabilitation services—numerous complaints indicate that improvement is still needed concerning communication protocols with family members along with a more consistent level of compassionate care across varying shifts within the facility’s staffing arrangements. The balance between maintaining high physical standards alongside attentive medical support remains critical in enhancing resident satisfaction going forward.

Restaurants

• Applebee's (0.1 miles)
• Culver's (0.7 miles)
• Bob Evans (0.7 miles)
• Chick-Fil-A (0.8 miles)
• KFC (0.9 miles)
• McDonald's (0.9 miles)
• Half Wall Port Orange (1 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.9 miles)
• Target Pharmacy (0.9 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1.1 miles)
• Community Pharmacy of Port Orange (1.1 miles)

Physicians

• Brain & Spine Institute of Port Orange (0.5 miles)
• Sunshine Physcians (0.5 miles)
• Port Orange Imaging Center (0.5 miles)
• Atlantic Family Medicine (0.6 miles)
• Coastal Ear Nose & Throat PA (0.6 miles)
• Parks Dermatology Center (0.6 miles)
• Vision One (0.9 miles)

Hospitals

• Halifax Health - Medical Center of Port Orange (0.8 miles)
• Halifax Hospital Fountain Building (6 miles)

Cafes

• Panera Bread (0.9 miles)
• Vittoria's Italian Coffee & Pastry (4 miles)
• Java Express (4.7 miles)
• Cherry Hill Ice Cream Cafe (4.9 miles)
• Panera Bread (5.8 miles)
• Starbucks (5.9 miles)

Theaters

• Pavilion STM 14 & RPX (1.1 miles)

Parks

• Sugar Mill Botanical Gardens (1.7 miles)
• Seamore Memorial Dog Park (2.3 miles)
• Dahlia Ave Park (3.7 miles)
• Toronita Avenue Park (3.8 miles)
• Frank Rendon Park (4.7 miles)

Places of Worship

• South Daytona Christian Church (3.5 miles)

Transportation

• Sheltair (5.3 miles)
• Daytona Beach International Airport (DAB) (5.3 miles)