Jackson-McKay AFCH
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17345 Edgewater Drive, Port Charlotte, FL 33948
For more information about senior living options: (844) 490-3973
At Jackson-McKay AFCH, the monthly costs for room accommodations are notably competitive when compared to both Charlotte County and the broader Florida state averages. For a semi-private room, residents can expect to pay $1,800 per month, significantly lower than the $2,461 charged in Charlotte County and substantially below the $3,009 state average. Similarly, for private rooms, Jackson-McKay offers a monthly rate of $3,600, which is just slightly less than Charlotte County's rate of $3,586 and more favorable compared to Florida's average of $3,699. This positioning not only highlights the affordability of Jackson-McKay AFCH but also emphasizes its commitment to providing quality care without compromising on value.
| Floor plans | Jackson-McKay AFCH | Charlotte County | Florida |
|---|---|---|---|
| Semi-Private | $1,800 | $2,461 | $3,009 |
| Private | $3,600 | $3,586 | $3,699 |
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These reviews present a hospital experience that runs a wide gamut, with some patients praising dedicated nurses, compassionate caregivers, and efficient service, while others describe a pattern of unprofessionalism, poor communication, and even outright negligence. Taken together, the accounts paint a picture of a facility where moments of warmth and competence coexist with persistent concerns about bedside manners, reliability, and accountability. The hospital setting emerges as a place of strong contrasts: for some, a source of relief and confidence; for others, a source of frustration, fear, and disappointment.
On the positive side, several reviewers highlight specific caregivers who stood out for their care and professionalism. ER nurse Kelly is singled out as "absolutely amazing," and med-surg floor nurses Ariana and Matthew receive similar praise for their kindness and competence. The postpartum and labor & delivery teams also appear to be a strong point for some patients: one mother describes the labor and delivery staff as "top notch," with the postpartum team repeatedly cited for their understanding, attentiveness, and empathetic approach. A voice from the same-day surgery side echoes this sentiment, with Sara in that department being thanked for making a procedure less stressful and for the overall supportive treatment during recovery. A few patients also commend the hospital's radiology and lab services, with Warrington's blood draw experience described as painless and efficient, which can have a meaningful impact on a patient's overall impression of care. In addition, some patients outright praise Advent Health as a hospital system, calling it the best they've seen and expressing gratitude for the care received during pregnancy and delivery, including days and shifts staffed by multiple nurses and doctors who were described as friendly and attentive.
However, a large portion of the feedback centers on frustration with behavior and systems. Numerous reviews accuse staff of being rude, unhelpful, or dismissive, sometimes in ways that feel personal or disrespectful. One post claims the night shift Labor & Delivery nurse Kimberly behaved unprofessionally by kicking a sister-in-law's shoes and contributing to a negative atmosphere during a family's time in the maternity unit. Another reviewer points to a charge nurse on the second floor as "very rude," adding that if someone has lost their passion for nursing, they should consider leaving the profession for the sake of patients. Several accounts extend that sentiment beyond individual interactions, suggesting a culture where bedside manners and clear communication have deteriorated and where questions or concerns are met with irritation rather than reassurance.
Communication problems and a perceived lack of transparency also crop up repeatedly. Several patients report being "not kept updated" or having to chase for information, with complaints that staff seem to react negatively when asked questions. This theme - questions being met with frustration rather than constructive answers - appears alongside broader concerns about coordination and visibility in care plans, sometimes leading to patients feeling uncertain about what comes next in their treatment or discharge. In one particularly critical thread, a patient asserts that miscommunication and insufficient bedside care contributed to a medical experience that felt disorganized and unsatisfactory, despite moments of good nursing care elsewhere in the hospital.
There are also serious safety and property concerns embedded in the reviews. A notable number of posts recount the hospital losing patients' personal items, including a mom's cell phone and hearing aids on two separate occasions, with the expectation that the hospital should safeguard belongings as part of patient care. The cost implications are highlighted in one account that estimates roughly $4,000 in losses tied to items left behind in beds, a reminder of how important it is for facilities to verify and recover possessions during patient transitions. The transition from the ER to a room is described as an area where basic care can falter - failing to check the bed space for remaining items is framed as a fundamental lapse that has real financial and emotional consequences for families.
There are occasional reports of more acute care failures as well. One reviewer describes a chaotic ER experience with a patient waiting in lobby for care, a misdiagnosis, and poor attitude among the staff, painting a picture of a department overwhelmed by demand and possibly under-communicating with anxious families. Another note references a patient with a pacemaker who experienced extreme pain and felt that the attending physician did not demonstrate appropriate concern, a critique that underscores how critical empathy and attentiveness are in sensitive procedures and follow-up care. A separate account from a quadriplegic patient describes a troubling sequence after a colonoscopy and subsequent ER visits, with claims that the care team offered only generic reassurances and inadequate explanations, leaving the patient frustrated about the lack of meaningful answers and timely action.
Yet amid the critiques, there are still shining moments that some reviewers repeatedly reference. When care is delivered by the right people - nurses who listen, physicians who engage clearly with families, and support staff who maintain a respectful and professional demeanor - the hospital earns strong, positive marks. The feedback about specific individuals who went above and beyond - both in routine care and during challenging procedures - suggests that there are pockets of excellence within the system. These voices emphasize that good care is possible and memorable, especially when teams coordinate well, communicate openly, and treat patients and their families with kindness.
In sum, the impression left by these accounts is mixed. For some patients, Advent Health represents a capable, compassionate, and life-affirming environment - especially in maternity care, emergency services, and certain departments where staff are consistently praised for their bedside manner and technical skill. For others, the experience is marred by perceived rudeness, poor communication, disorganization, and avoidable losses of personal property. The common thread is a call for improved accountability, better staff support, more transparent communication, and a stronger commitment to safeguarding patients' belongings and dignity. Whether the hospital can reconcile these divergent experiences likely hinges on addressing the systematic gaps that undermine trust while preserving and expanding the elements of care that patients already recognize as high quality.
Jackson-McKay AFCH in Port Charlotte, FL is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community boasts a variety of on-site activities for residents to enjoy, as well as the opportunity to participate in devotional services both on and off-site.
Indoor and outdoor common areas provide ample space for socializing and relaxation, while wheelchair accessible showers ensure that all residents can comfortably access personal care. Additionally, respite or short term stays are offered for those who may need temporary assistance.
The care services provided at Jackson-McKay AFCH cater to specific needs such as diabetic care, high acuity care, incontinence care, and medication management. The community strives to ensure that each resident receives personalized attention and support.
In terms of dining options, meals are provided for residents with vegetarian preferences also accommodated. Residents have the option to partake in activities both on and off-site, including devotional activities.
Located in Port Charlotte, this assisted living community benefits from its proximity to various amenities and services. Two cafes, three parks, nine pharmacies, 47 physicians, 29 restaurants, one place of worship nearby offer convenience for both residents and their families. Additionally, the presence of five hospitals ensures prompt medical attention if needed.
Overall, Jackson-McKay AFCH provides a comfortable and supportive environment where seniors can thrive while enjoying a variety of amenities and access to essential services.
This part of Port Charlotte, Florida, is a bustling area with a variety of amenities close by that cater to senior living needs. There are several reputable physicians and healthcare facilities within a short distance, including dermatology, cardiology, and imaging services. Additionally, there are numerous dining options available, ranging from casual eateries like Bob Evans and McDonald's to more upscale options such as Red Lobster and Carrabba's Italian Grill. Nearby pharmacies like Walgreens and CVS make it convenient to access medications. For leisure activities, there is a movie theater, cafes like Panera Bread, and beautiful parks like Port Charlotte Beach Park for relaxation. Lastly, places of worship like New Day Christian Church provide spiritual enrichment for those seeking community engagement.
At Jackson-McKay AFCH, the monthly costs for room accommodations are notably competitive when compared to both Charlotte County and the broader Florida state averages. For a semi-private room, residents can expect to pay $1,800 per month, significantly lower than the $2,461 charged in Charlotte County and substantially below the $3,009 state average. Similarly, for private rooms, Jackson-McKay offers a monthly rate of $3,600, which is just slightly less than Charlotte County's rate of $3,586 and more favorable compared to Florida's average of $3,699. This positioning not only highlights the affordability of Jackson-McKay AFCH but also emphasizes its commitment to providing quality care without compromising on value.
Jackson-McKay AFCH is located at 17345 Edgewater Drive, Port Charlotte, FL 33948 in Charlotte County, Florida
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