Golden House Senior Living

Pros

• The staff at Golden House provide attentive care, ensuring residents are always clean and well-fed.
• Residents receive their medications on time, reflecting a high level of organization and care at the facility.
• Gabriela Pellosmaa, the owner, actively maintains the cleanliness of Golden House and regularly interacts with doctors.
• Families have experienced satisfactory living conditions for their loved ones, with no prior complaints reported over extended stays.
• The facility is commended for its overall environment and quality of care provided to residents.

Cons

• The owner of Golden House displayed unprofessionalism by evicting residents without proper notice or communication with family members.
• There is a lack of empathy from the owner, as she made abrupt decisions regarding vulnerable individuals without considering their circumstances.
• Families reported feeling blindsided and unsupported during critical transitions for their loved ones.
• The owner refused to provide necessary documentation when families attempted to relocate their relatives, showing a disregard for proper protocol.
• Communication from the facility is poor, with vital information being relayed through indirect means rather than directly to family members.
• Despite the staff providing adequate care, the owner's actions and attitude overshadow the positive aspects of the facility's operations.

Review

Experiences with Golden House: A Mixed Bag of Care and Management Issues

The experience families have when placing their loved ones in assisted living facilities can be deeply emotional and fraught with challenges. One such facility, Golden House, has evoked a spectrum of reactions from different families who have entrusted their relatives with its care. While some reviews highlight the evident dedication of caregivers at the facility, significant concern stems from the management practices employed by Gabriela Pellosmaa, the owner. Families recount tales that reflect unprofessionalism and distressing communication shortcomings, particularly when it comes to transitions or difficult decisions regarding residency.

One family member shared their experience moving their father into Golden House at the age of 81,when he was wheelchair-bound and struggled with dementia. At that time, they received assurances from the owner that he would be able to remain at Golden House until the end of his life. This promise played a fundamental role in their decision-making process regarding his care. Yet only eight months later, after a hospitalization followed by hospice care—a situation agreed upon by the facility—troubling news began to emerge. An employee from hospice informed them that the owner was planning an unexpected eviction for their father without any substantial health changes warranting such drastic action.

The abruptness of this news brought confusion and anxiety to the family. Not only were they taken aback by the eviction notice itself, but they were also surprised by how protocol was not followed according to established guidelines for emergency transfers. The family expected formal notification through a physician's note as well as timely communication directly with them as Power of Attorney (POA). Instead, they received only a voicemail four days later from Gabriela Pellosmaa herself stating that while she had previously assured them about long-term residency options for their father, she now deemed him "too much trouble," which felt dismissive given his condition; he had no tubes or special needs beyond being wheelchair-bound yet still capable of self-feeding.

Another review echoed similar sentiments regarding lackadaisical management practices but with a slightly different context—a granddaughter's perspective on her grandmother’s experience at Golden House. Her 94-year-old grandmother faced an unexpected eviction due to an eviction notice dated over two weeks prior to her family being informed about it on December 28th. The fact that this important decision was communicated via staff rather than directly approaching her mother created feelings of frustration and disrespect within the family unit. Moreover, even after removing her grandmother from Golden House's care, there were additional struggles involving accessing medical records—an essential component during such transitions—which further fueled concerns over management transparency.

While many reviews emphasize positive interactions between caregivers and residents inside Golden House—comments surrounding cleanliness levels, timely medication administration, and personal attention given to residents' hygiene standards—the underlying issues related to ownership create unease among families entrusting their loved ones' care into this environment managed by Gabriela Pellosmaa. Though many caregivers reportedly display compassion towards elderly residents within those walls, it becomes increasingly concerning when higher-level management fails to exhibit sensitivity or empathy during sensitive situations involving potential evictions or relocations.

These aggregated experiences point toward a dichotomy: caring staff members appear genuinely invested in patients' wellbeing on one side versus an often unyielding administrative approach taken by ownership on another side which seems disconnected from these human experiences taking place daily within its confines—reflecting broader systemic issues endemic among numerous elder-care facilities across regions nationwide.

For those seeking long-term placement options for loved ones struggling with advanced age or ailments like dementia must weigh carefully both sides presented here before making decisions regarding where they'd like individuals closest them placed permanently—even amid reports highlighting environmental quality observed firsthand through mentions showcasing cleanliness standards maintained at Golden House akin to A++ ratings found elsewhere! It is crucial not only assess caregiver input but also understand how business dynamics could impact overall quality-of-care providing through meaningful conversations around what expectations exist once acclimated on-site post-move-in scenarios arise unexpectedly down road ahead! Ultimately keeping lines open ensures better outcomes long term lending themselves healthier strategies aligning everyone involved together throughout arduous journey navigating senior housing landscape more effectively moving forward successfully ahead despite challenges noted earlier confronting us all involved today!

This part of Palm Coast, Florida, offers a variety of amenities that cater to seniors looking for convenience and comfort in their daily lives. With several places of worship nearby, residents have easy access to spiritual support and community involvement. In terms of healthcare, there are multiple physicians' offices and hospitals within a short distance, ensuring prompt medical attention when needed. Additionally, there are parks for outdoor recreation, restaurants for dining out, pharmacies for medications, cafes for socializing, and transportation services for getting around town. Overall, this area provides a well-rounded environment for seniors seeking a peaceful and vibrant place to call home.

Places of Worship

• Journey At Palm Coast (0.4 miles)
• Palm Coast Haitian-Mission Group (1 miles)
• Palm Coast Bible Church (1.7 miles)
• Temple Beth Shalom At Palm Coast (2.3 miles)
• St Elizabeth Ann Seton Catholic Church (2.4 miles)
• Zion Baptist Church of Palm Coast (2.4 miles)
• Chabad of Palm Coast (2.5 miles)

Physicians

• Borland-Groover Clinic (0.6 miles)
• Dr.keen Md (2.3 miles)
• Skin Dermatology and Cosmetic Services (2.5 miles)
• Anastasia Medical Group Palm Coast (2.5 miles)
• Florida Hospital Flagler Prompt Care (2.5 miles)
• Cypress Point Oral Surgery and Dental Implants (2.6 miles)
• San Augustin Eye Foundation - William J Oktavec MD (2.6 miles)

Parks

• Belle Terre Park (1.3 miles)

Restaurants

• Dominic's Deli & Eatery (2.5 miles)
• Mamaling Asian Street Food (2.5 miles)
• Subway (2.5 miles)
• McDonald's (2.6 miles)
• McDonald's (2.6 miles)
• Steak 'n Shake (2.7 miles)
• Zaxby's (2.7 miles)

Hospitals

• Flagler Hospital (2.5 miles)
• DocMJ (3.1 miles)

Theaters

• Epic Theatres of Palm Coast (2.5 miles)

Pharmacies

• Target Pharmacy (2.5 miles)
• Winn-Dixie (2.6 miles)
• Epic Pharmacies (2.6 miles)
• A Plus Pharmacy (2.6 miles)
• ONE Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• Palm Coast Pharmacy (2.7 miles)

Cafes

• Starbucks (2.7 miles)
• Metro Diner (3.1 miles)
• Starbucks (3.1 miles)

Transportation

• Enterprise Rent-A-Car (3 miles)
• Alliance Taxi & Shuttle Service (3.1 miles)