ComForcare Senior Services

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Pros

• The agency demonstrated a prompt response when the relative's safety was concerned, leading to intervention from authorities.
• The company provided 24/7 live-in care, which shows their commitment to offering continuous support.
• The initial decision to hire the agency was based on thorough research, indicating that some potential clients value informed choices.
• The reviewers are eager to share their experiences in order to help others avoid similar issues, reflecting a spirit of community and care for others' well-being.

Cons

• The company left the relative alone with a minor while running errands, demonstrating negligence.
• The aides left the relative in a hot car with the windows rolled up, endangering her safety.
• The agency's actions led to mold growth in the residence due to improper temperature management.
• Furniture had to be discarded and sheetrock replaced because of their poor care.
• They brought bed bugs and roaches into the home, necessitating multiple fumigation treatments.
• The aides provided food that caused ongoing stomach issues and diarrhea for the relative.
• Cleaning procedures were substandard, as evidenced by using a bucket of black water to clean surfaces.
• The owner's dismissal of valid complaints shows a lack of accountability and concern for client feedback.

Review

The experiences shared by this reviewer highlight a profoundly troubling situation involving a caregiving agency that was hired to provide 24/7 live-in care for a relative. What was meant to be a support system turned into a series of alarming incidents that not only compromised the health and safety of their loved one but also led to significant property damage and distressing emotional consequences for the family. The review begins with a clear warning: stay away from this company, underlining the seriousness of their grievances.

One of the most shocking details shared is the incident where the aides allegedly left the elderly relative alone in the company of a minor while they went out to run errands. This breach of trust and responsibility is compounded by an even more disturbing scenario where the individual was reportedly left in a car during extreme heat—temperatures soaring to 92 degrees—with windows rolled up. Such neglect raises serious questions about the training, monitoring, and accountability of those employed by this agency. According to the reviewer, it was law enforcement who intervened, indicating just how precarious and dangerous the situation had become.

In addition to sheer negligence, there were significant health hazards introduced into their relative's environment as a result of hiring this agency. The review describes how inadequate temperature control led to mold growth in their home, ultimately forcing them to discard furniture and replace sheetrock due to damage caused by these conditions. Mold poses serious health risks, particularly for vulnerable individuals like seniors; yet, this agency's actions seemingly exacerbated these risks through incomprehensible neglect.

Another harrowing aspect of this account involves allegations that aides brought bed bugs and roaches into the home. Such infestations necessitated fumigation—not once but twice—further escalating both emotional strain and financial burden on the family. Bed bugs can significantly impact one's quality of life, leading not only to physical discomfort but also stigma and embarrassment when hosting guests or interacting socially after such incidents. The need for repeated pest control measures indicates systemic issues within both hygiene practices at the agency and possibly within staff training protocols regarding personal responsibilities before entering clients' homes.

The specific care provided—or lack thereof—is equally concerning. The report details instances where food given to their relative consistently resulted in an upset stomach and diarrhea, suggesting either inadequate dietary awareness on part of caregivers or unprofessional handling of food service duties. Such symptoms could signify larger issues at play concerning nutritional care or possible neglect in meeting basic needs adequately.

Finally, additional concerns were raised about cleaning practices carried out by aides during their time with the family’s relative. Cleaning surfaces with what was described as “a bucket full of black water” reveals not only neglectful cleaning habits but potentially hazardous conditions being tolerated in environments meant for caregiving—an environment that should be safe, hygienic, and nurturing rather than one mired in filth.

Overall, this review serves as a cautionary tale against engaging an agency that failed so dramatically on multiple fronts—from basic caregiving responsibilities to providing safe living conditions. It speaks volumes about due diligence when selecting caregivers or agencies tasked with looking after our loved ones; often it appears existing ratings do not reflect hidden truths until it's too late. Let these unfortunate experiences serve as glaring reminders for others seeking reliable care services: do thorough research beforehand as bad experiences can lead down paths fraught with danger—for your loved ones’ well-being depends greatly on those entrusted with it.

This area of Palm Beach Gardens, Florida offers a variety of amenities that cater to senior residents. There are multiple pharmacies within close proximity, making it convenient to access necessary medications and healthcare services. Additionally, there is a diverse selection of dining options ranging from fast food to more upscale restaurants like Joseph's Classic Market and Christopher's Kitchen. Places of worship such as Christ Fellowship and St Paul of the Cross Catholic Church provide opportunities for spiritual fulfillment. In terms of medical care, there are several physicians' offices and hospitals nearby including Palm Beach Gardens Medical Center. For leisure activities, the parks like Phil Foster Park and Peanut Island Park offer beautiful outdoor spaces for relaxation and recreation. Overall, this neighborhood provides a well-rounded environment for seniors seeking a comfortable and convenient lifestyle in Palm Beach Gardens.

Restaurants

• Joseph's Classic Market (0.2 miles)
• McDonald's (0.8 miles)
• McDonald's (1.5 miles)
• Chick-Fil-A (1.6 miles)
• Christopher's Kitchen (1.9 miles)
• McDonald's (2 miles)
• Paddy Mac's Legendary Irish Food (2 miles)

Pharmacies

• Winn-Dixie (0.4 miles)
• Allmed Rx Specialty Pharmacy (0.6 miles)
• Walgreens (1.5 miles)
• Gardens Drugs (1.7 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.1 miles)

Cafes

• Starbucks (0.7 miles)
• Panera Bread (4.8 miles)
• Starbucks (4.9 miles)
• Papa Kwans (5.6 miles)

Places of Worship

• Christ Fellowship (0.8 miles)
• First Presbyterian Church (2.1 miles)
• St Paul of the Cross Catholic Church (4 miles)

Physicians

• Florida O & P Services (1.5 miles)
• Teamhealth (1.7 miles)
• Canasi Medical Institute (1.8 miles)
• Shahzad Khan (1.8 miles)
• Alexander A Miranda MD (1.8 miles)
• Palm Beach Cardiology Center (1.9 miles)
• Gardens Medical Group (1.9 miles)

Hospitals

• Palm Beach Gardens Medical Center (1.7 miles)
• Surgery Waiting Room Gardens Hospital (1.7 miles)
• West Palm Beach Va Medical Center (1.9 miles)
• St Mary's Medical Center (4.7 miles)

Parks

• Phil Foster Park (4.4 miles)
• Peanut Island Park (4.6 miles)