Yani & Yari Home Care Inc

Pros

• The nurses are knowledgeable and provide excellent patient care.
• The services are prompt, professional, and helpful.
• The staff are highly qualified, caring, and vetted with thorough background checks.
• Batia, the owner, is described as friendly, professional, and responsive.
• The agency is praised for quick interviews and effective caregiver matching.
• Clients report trustworthy, reliable service with ongoing follow-up.
• Families feel comfortable and well cared for, as if at home.
• The company is highly recommended for personalized care and strong customer service.

Cons

• One reviewer warns to stay away, claiming two staff members are rude with a bad attitude and not helpful.
• Another reviewer mentions two women, with the oldest being rude and having a bad attitude, alleging bad energy in the office and poor young women working there.
• A reviewer states that there are very rude people who work there and that thorough background checks are not performed.

Review

Ilana's Care is described by many families as a trusted partner for in-home care and staffing, delivering warmth, professionalism, and a responsive approach when it matters most. Across a broad set of reviews, clients consistently highlight the knowledge and expertise of the nursing and caregiving staff, noting that services are prompt, professional, and genuinely helpful. Families speak of caregivers who are not only skilled but also kind, patient, and attentive to the distinct needs of their loved ones, whether they are seeking daily support for an elderly parent or a tailored plan for a child at home.

A recurring thread in the feedback centers on Batia, the owner, whose presence and leadership are frequently cited as a defining strength of the organization. Reviewers describe her as very nice and professional, with a hands-on approach that includes careful screening of candidates - background checks and references - so families feel they are engaging a trustworthy team. Several testimonials emphasize how Batia takes the time to understand each family's situation, coordinate interviews, and then present highly qualified candidates. This personal touch helps explain why many clients repeatedly return and refer Ilana's Care to others.

Customer service stands out as a consistent hallmark. Clients routinely mention swift responses, prompt follow-ups, and a genuine willingness to stay engaged until a suitable match is found. One reviewer highlighted how the owner personally checks in to ensure ongoing satisfaction, a level of ongoing care that many families find reassuring. The agency's approach to communication - being reachable, courteous, and proactive - seems to be a tangible part of the experience, contributing to a sense of reliability that families feel they can depend on.

Real-world examples from families underscore the tangible outcomes of this approach. One family described an immediate, thorough discussion about daily care needs for a 90-year-old mother, followed by a caregiver who remained pleasant and effective for years thereafter. The review notes that the owner continues to check in, reinforcing trust and ensuring the care arrangement remains suitable. Other families recount how the team conducted quick interviews with highly qualified candidates and continually supported them through the matching process, ultimately helping to secure caregivers who harmonize with homes and routines.

The quality and breadth of staff are also highlighted. Reviewers describe "amazing nannies and housekeepers" and caregivers whose professionalism, trustworthiness, and reliability stand out. For many families, Ilana's Care is associated with a long-standing capability - over 25 years of experience - in connecting households with skilled professionals who meet varied needs. The emphasis on matching the right person to the family, rather than simply placing someone in the home, appears to be a core strength that contributes to positive outcomes and long-term satisfaction.

Not all feedback is uniformly positive, and a few reviews offer a more cautious perspective. Some clients have voiced concerns about particular staff members or office energy, describing rude attitudes or a perception of poor background-check experiences. These voices are comparatively rare in the collection, and several reviews counterbalance with praise for the agency's responsiveness and willingness to address concerns. Taken together, the comments reveal a landscape where most families feel supported and confident, while a minority urge continued vigilance and ongoing improvement in interpersonal dynamics and consistency.

Overall, the impressions suggest an organization with a substantial track record and a clear mission: to help families find quality care that aligns with their unique needs. The combination of caring, capable staff, a hands-on owner who emphasizes thorough screening, and a history spanning more than two decades positions Ilana's Care as a trusted option for households seeking reliable in-home care, nanny services, and domestic staffing. For families evaluating options, the prevalent sentiment is that the team is capable, compassionate, and committed to matching the right caregiver to the right home.

This part of Miami, Florida is a well-connected and convenient area with a variety of amenities nearby. You will find several pharmacies such as CVS and Walgreens within a short distance, making it easy to access medication and healthcare services. There are also places of worship like St Dominic's Catholic Church and St Thomas the Apostle Catholic Church for spiritual support. The dining options range from Latin American Bakery & Cafe to TGI Friday's, offering diverse culinary experiences. Transportation facilities like Concourses F,G,H, and E provide easy access to travel options, while nearby hospitals include Nicklaus Children's Hospital and University of Miami Hospital for any medical needs. In addition, there are cafes like Crema Gourmet Espresso Bar and Starbucks for socializing and enjoying a cup of coffee. Parks like Douglas Park and Tropical Park offer opportunities for outdoor activities and relaxation. Overall, this area provides a mix of convenience, healthcare services, dining options, transportation access, and recreational activities that make it suitable for senior living.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.1 miles)
• Walgreens (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.7 miles)

Places of Worship

• St Dominic's Catholic Church (0.2 miles)
• St Thomas the Apostle Catholic Church (4.9 miles)

Restaurants

• Latin American Bakery & Cafe (1 miles)
• TGI Friday's (1.3 miles)
• The Clover Irish Pub (1.4 miles)
• La Carreta (1.4 miles)
• Pinecrest Bakery - West Miami (1.6 miles)
• Wendy's (1.6 miles)
• La Carreta (2.4 miles)

Transportation

• Concourse F (1.1 miles)
• Concourse G (1.1 miles)
• Concourse H (1.2 miles)
• Turkish Airlines Lounge (1.3 miles)
• Concourse E (1.3 miles)
• Turkish Airlines Lounge (1.3 miles)
• Security Checkpoint H/J (1.3 miles)

Physicians

• Nicklaus Children's Hospital (2.6 miles)
• University Of Miami Doctors Office (4.5 miles)
• Pediatric Associates Doral (4.6 miles)

Cafes

• Crema Gourmet Espresso Bar (2.7 miles)
• Starbucks (3.7 miles)
• Panera Bread (4.7 miles)

Parks

• Douglas Park (3.4 miles)
• Babcock Park (3.6 miles)
• Tropical Park (4.2 miles)
• Peacock Park (4.7 miles)
• Regatta Park (4.7 miles)

Hospitals

• Doctors Hospital (3.8 miles)
• University Of Miami Hospital (4.6 miles)
• Veterans Administration Hospital Miami (4.6 miles)
• Jackson Memorial Hospital (4.8 miles)

Theaters

• AMC Sunset Place 24 (5.1 miles)