South Deering Retirement Home

9730 South West 160 Street, Miami, FL 33157

For more information about senior living options: (844) 490-3973

3.6 from 53 reviews
5 stars
29
4 stars
6
3 stars
1
2 stars
4
1 stars
13

Assisted Living

Overall Review of South Deering Retirement Home

Pros

  • pro The nursing staff and case manager Andrea Nichols, along with her social workers, are a blessing and provide reassuring, attentive care.
  • pro Rafaela, the night nurse, is pleasant and knowledgeable.
  • pro The staff across the facility provide very good service from reception to the fourth floor.
  • pro On the second floor, care is commendable; residents are kept clean and dry, and nails can be painted by a nursing assistant.
  • pro Lissette, the social worker, and Kimberly from the financial office are helpful.
  • pro The PTs, OTs, and nurses are top-notch, caring, and nurturing.
  • pro Ann Burr, the social worker, is efficient and explains things in detail.
  • pro RN Mirabal is an excellent, organized nurse with great skills.

Cons

  • pro The reviews indicate the facility frequently fails to answer the phone, with many calls going unanswered or being transferred to nowhere.
  • pro A family member reports that a patient was discharged with someone else's belongings, in extremely dirty condition, with a feeding tube still attached, and burns under the armpits.
  • pro The staff are described as unprofessional and inattentive.
  • pro The building is said to be in need of major repairs, including a bathroom door that needs replacement.
  • pro Families complain about poor communication, with little to no updates about their loved ones' conditions.
  • pro There are serious allegations of Medicaid/Medicare fraud and identity theft by administration, including removal of health insurance information.
  • pro A caller describes rude treatment on the phone, with brief, one-word responses and a sense that questions were a bother.
  • pro Discharge planning and medical coordination are described as disorganized, with missing discharge paperwork, delayed surgeries, and lost CT scans.

Review

South Dade Nursing and Rehabilitation Center has become a central part of many families' lives, and the range of experiences here reflects the complex realities of long-term care. For some residents, it has been a welcoming home with dedicated staff who go above and beyond to make daily life comfortable and safe. One family recenty shared that their father has been at the facility since May 2025 and that the nursing staff, along with the Case Manager Andrea Nichols and her social workers, have been a blessing during a difficult transition. They also singled out Rafaela, the night nurse, for being pleasant and knowledgeable. In their view, the care team on multiple floors - especially the fourth floor - has shown genuine care, and they feel at ease knowing their dad is being looked after by people they trust.

Several reviews describe a broadly positive impression of the staff's dedication. A common thread is that many employees - from the front desk to the clinical teams - are kind, attentive, and engaged with residents. Some families point to specific, meaningful interactions: on the 2nd floor, where their loved ones receive rehab and long-term care, reviewers observe that their relatives are clean and comfortable during visits, with examples like a nursing assistant taking extra steps, such as painting nails, to brighten a resident's day. Social workers such as Lissette and Kimberly from the financial office are highlighted for their helpfulness. The coordination and communication from staff like Yvonne, the coordinator, are repeatedly praised, with families noting that calls are answered promptly and that staff facilitate ongoing contact with loved ones. In these stories, physical therapy, occupational therapy, and nursing care are described as compassionate and professional, and families repeatedly thank individuals by name for their efforts.

Yet the same facility is also the site of a number of serious concerns voiced by families and friends. One reviewer asked a pointed question about the ability of the facility to answer the phone, recounting repeated attempts with little or no success and even transfers to nowhere on several occasions, ultimately suggesting that they might pursue regulatory complaints. Another reviewer described a terrifying sequence of events surrounding a relative's care: "Horrible service" and a claim that their aunt arrived home with someone else's belongings, was extremely dirty, and still had a feeding tube attached, with burns under the arms. The reviewer attached photos to their account and called for ethical behavior and better accountability. A separate critique labeled the staff as "very unprofessional," and another commenter stated they would never recommend the facility, underscoring a perception of neglect or indifference.

A sense of frustration also emerges around communication and discharge planning. One family recounted that during a step-down or discharge process there was a lack of clarity and inconsistent follow-up, including a claim that discharge paperwork never arrived, despite assurances. There are broader concerns raised about administration's handling of medical appointments and coordination with external hospitals, including references to a Dr. Belgar and a sense that appointments were rescheduled or mishandled, leading some families to worry about the thoroughness of care and continuity of treatment. The alarm grew for some when the family suggested financial or insurance mishaps - claims that Medicaid or Medicare information was mishandled or that someone's health plan might have been removed. The post even included cautions about potential fraud or identity theft and described a scene where police intervention was necessary to address a disputed transfer or decision about a patient's care.

Amid these heavier notes, there are also lighter, more hopeful testimonials that acknowledge the facility's strengths. One reviewer described being pleasantly surprised by the Christmas music and the emotional payoff of seeing a loved one in person during the holiday season, noting the warmth and joy in the environment. Others described ongoing efforts to keep residents engaged: the lobby and corridors are described as clean and inviting, and some families mention that visiting hours, transportation access, and local routes can make family visits more feasible. In particular, a reviewer who could not visit in person due to Covid restrictions appreciated staff who would bring their loved one outside to visit when possible, and they singled out the reliability of staff like Yvonne, who would respond promptly to questions and keep the family informed. The care from therapists and nurses is consistently praised by families who feel their relatives are treated with attention and kindness, and one grandmother's caregiver described positive daily routines that restored a sense of dignity during a challenging period.

Taken together, the impressions of South Dade Nursing and Rehabilitation Center are a blend of heartfelt gratitude and serious caution. Families repeatedly acknowledge the compassion and competence of many staff members - the nurses, the social workers, and the therapy teams who contribute to a sense of safety, routine, and respect for residents. They also recount experiences that raise questions about administrative efficiency, communication reliability, and clinical coordination. Some reviews highlight clean facilities, pleasant interactions, and a culture of care, while others recount stories of miscommunication, misplacement of belongings, unsafe conditions, or perceived neglect that can undermine trust in the system. In some accounts, concerns extend beyond the day-to-day bedside care to questions about discharge processes, insurance matters, and the broader governance of patient information and transfers.

For families considering this facility, the messages suggest a path that combines cautious optimism with proactive engagement. The staff can be deeply supportive, and when relationships are strong - especially with case management, social work, and nursing leadership - families feel a measurable sense of relief and confidence that their loved ones are being cared for. At the same time, the reviews underscore the importance of clear communication, careful attention to discharge planning, prompt and reliable telephone contact, and vigilant oversight of administrative and insurance processes. The overall narrative is not a single verdict but a spectrum: moments of warmth, professionalism, and genuine human connection, shadowed by reports of miscommunication, safety concerns, and the kinds of administrative gaps that can color a family's experience during such a stressful chapter.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Miami International (12 miles away) Miami International (12 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The South Deering Retirement Home in Miami, FL is an ideal assisted living community for seniors looking for a comfortable and convenient place to call home. Our community offers a range of amenities and care services to ensure that our residents enjoy a fulfilling and worry-free lifestyle.

Residents will appreciate our well-appointed dining room, where they can savor delicious meals prepared by our skilled culinary team. The retirement home is fully furnished, providing a cozy and welcoming atmosphere for all residents. Additionally, our beautiful garden offers a serene outdoor space where residents can relax and enjoy the fresh air.

Our dedicated housekeeping services ensure that residents have a clean and tidy living environment at all times. We also provide move-in coordination assistance, making the transition into our community as seamless as possible.

For those who value staying connected, we offer telephone services as well as Wi-Fi/high-speed internet access throughout the premises. This allows residents to easily stay in touch with loved ones or browse the internet at their convenience.

When it comes to care services, we prioritize the health and well-being of our residents. Our compassionate staff provides assistance with activities of daily living, such as bathing, dressing, and transfers. We work closely with health care providers to coordinate medical care and ensure that all necessary appointments are scheduled and attended. Residents with diabetes benefit from specialized dietary options tailored to their needs.

Our team also manages medication administration to guarantee that residents receive their prescribed medications on time. In addition, we accommodate special dietary restrictions to ensure that every resident's nutritional needs are met.

Transportation arrangements are available for medical purposes as well as transportation to doctors' appointments. This enables residents to attend medical visits without any inconvenience or stress.

Aside from exceptional care services and amenities, our community is surrounded by numerous conveniences nearby. With three cafes, nine parks, 18 pharmacies, three physicians' offices, 26 restaurants, four places of worship, and two hospitals in close proximity, everything is easily accessible and within reach.

At South Deering Retirement Home, we believe in providing a vibrant and engaging lifestyle for our residents. Our scheduled daily activities ensure that there is always something enjoyable happening within our community.

In summary, South Deering Retirement Home offers a comfortable and convenient assisted living experience with a range of amenities, exceptional care services, and an abundance of nearby conveniences. Our dedicated staff is committed to ensuring that every resident receives the highest level of care and support while enjoying a fulfilling and enriching lifestyle.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.1 miles)
  • Winn-Dixie (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • Fresco Y Mas (2.5 miles)

Restaurants

  • Walter's Coffee Shop (0.6 miles)
  • Taco Bell (0.8 miles)
  • Golden Rule Seafood (1 miles)
  • Hole In The Wall International Sub Co (1.3 miles)
  • McDonald's (1.4 miles)
  • Popeyes Louisiana Kitchen (1.7 miles)
  • Wendy's (1.7 miles)

Hospitals

  • Jackson South Community Hospital (0.7 miles)
  • Jackson South Medical Center (0.7 miles)
  • South Miami Hospital (6.7 miles)

Places of Worship

  • Christ Fellowship Church (0.9 miles)
  • Pinelands Presbyterian Church (2.9 miles)
  • St Louis Catholic Church (3.6 miles)
  • King Jesus Ministry (5 miles)
  • Bible Truth Chapel (6.1 miles)
  • St Thomas the Apostle Catholic Church (6.7 miles)

Parks

  • Colonial Drive Park (1.1 miles)
  • Chuck Pezoldt Park (2 miles)
  • Coral Reef Park (2 miles)
  • Bill Sadowski Park and Nature Center (2.2 miles)
  • Eureka Park (2.7 miles)
  • McMillan Park (4.1 miles)
  • Goulds Park (4.2 miles)

Physicians

  • Conviva Care Center Quail Roost (1.8 miles)
  • Baptist Health Miami Cancer Institute (4.5 miles)
  • UM Sylvester/Physicians at Kendall (4.6 miles)
  • Valdes Rafael DDS (5.4 miles)

Cafes

  • Panera Bread (1.9 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.5 miles)
  • Panera Bread (5.2 miles)
  • Nespresso Boutique at Macy's (5.3 miles)
  • Moulin Rose Cake & Bakery Shop (5.6 miles)
  • Joanna's Marketplace (5.9 miles)

Frequently Asked Questions

Where is South Deering Retirement Home?

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