Maylu Retirement Home

Pros

• Maylu is an amazing ALCF.
• The staff are amazing with the patients.
• The facility is very clean and pretty.
• They are always on top of medications and have a doctor and nurse visit daily.
• The place feels like a home with a great family environment, great food, and great care.
• The retirement home provides a warm, home-like atmosphere and makes families feel at ease knowing their loved ones are cared for there.
• The staff are very caring and always go the extra mile to provide a safe, healthy environment.
• The staff are kind, caring, and always helpful.

Cons

• The reviewer reports being mistreated during a two-day stay.
• The reviewer reports being humiliated during a two-day stay.
• The reviewer reports being lied to during a two-day stay.
• The reviewer states it is a horrible place and would not recommend it to anyone.

Review

Maylu is described by many families as a warm and welcoming place that feels more like a home than a traditional facility. Several reviewers highlight a consistently positive environment where staff friendliness, cleanliness, and a comforting atmosphere come together to reassure loved ones who rely on ongoing care. The overarching sentiment is that Maylu provides not just custodial support but a sense of belonging for residents, their families, and visitors alike.

One family member shares a story of long-term residency for their aunt, spanning nearly four years, which underscores the stability and continuity of care at Maylu. The reviewer speaks of "amazing" staff, noting that the ladies (the caregivers) are attentive and compassionate with the patients. The aunt is described as being very happy in the setting, with easy access for family visits - their statement that they can "go see her anytime we want" emphasizes the open, inclusive nature of the care model. In addition to the warm interactions, the facility is praised for its cleanliness and appealing appearance, which contributes to a comfortable, welcoming first impression.

Medications and medical oversight are another recurring strength highlighted by reviewers. Families point out that Maylu is "on top of their medications," and that a doctor and nurse come in daily to check on residents. This daily medical presence provides reassurance for families concerned about the continuity of medical attention and the ability to respond quickly to health changes. The combination of attentive nursing care and physician oversight is repeatedly cited as a core component of the high-quality care experience at Maylu.

Several reviewers frame Maylu as not just a facility but a true home. One description emphasizes a "home environment" with a strong family feel, good food, and attentive care. The sentiment is that the staff treat residents with the same care and consideration one would expect for a family member, creating a place where residents feel valued and cherished. Comments like "it's not a facility, it's a home" and "great family environment" reinforce the sense that Maylu prioritizes warmth, comfort, and personal connection alongside professional caregiving.

Another voice echoes the home-like, affectionate culture, noting that there is a genuine sense of safety and love for loved ones who reside at Maylu. A reviewer mentions feeling at ease knowing their grandmother is "loved and cared for here," which captures the emotional dimension of the experience. The description of a "homie feel" reinforces the impression that the environment is designed to be comforting and familiar, allowing family members to rest easier knowing their relatives are in a supportive and nurturing setting.

Beyond the overall atmosphere, several comments emphasize the practical benefits that contribute to a positive experience. In addition to clean and aesthetically pleasing surroundings, reviewers highlight the availability and attentiveness of staff - both the caregivers on the floor and the medical professionals who monitor residents. The willingness of staff to go "the extra steps" for safety and health reflects a culture of proactive care. The combination of kindness, diligence, and reliability is frequently singled out as a distinguishing feature of Maylu.

While the majority of feedback is affirming, the collection includes a notably contrasting perspective. One reviewer recounts a brief stay of just two days during which they felt mistreated, humiliated, and misled. They describe the experience as a "horrible place" and explicitly state they would not recommend Maylu to anyone. This position stands in stark contrast to the other testimonials and introduces a necessary cautionary note for prospective families. It serves as a reminder that experiences can vary and that impressions of care can be highly personal and dependent on individual encounters and expectations.

Taken together, the reviews paint a complex picture: a trusted environment where many families praise Maylu for its cleanliness, home-like atmosphere, strong medication management, daily medical oversight, and genuinely caring staff; alongside at least one severe negative account that calls into question certain practices or interactions. For families researching care options, these mixed perspectives suggest the value of visiting in person, meeting the care team, and observing daily routines to assess whether Maylu aligns with their expectations and the needs of their loved one.

In sum, Maylu is portrayed by most reviewers as a compassionate, well-maintained setting that treats residents with respect, dignity, and warmth. The daily presence of doctors and nurses, the emphasis on timely medication management, and the strong sense of family and home-like comfort are repeatedly highlighted as strengths. While one account of mistreatment stands as a cautionary counterpoint, the prevailing narrative across multiple families is one of gratitude, trust, and confidence in the care being provided. For families seeking a living environment that balances professional caregiving with a welcoming, home-centered culture, Maylu emerges as a compelling option to consider - especially for those who value accessibility to loved ones, clean surroundings, and attentive, personable care.

This part of Miami, Florida, offers a convenient location for seniors looking for easy access to amenities and services. With several pharmacies nearby, including Walgreens and CVS Pharmacy, medical needs can be easily met. Additionally, there are various dining options such as Latin American Bakery & Cafe, TGI Friday's, and La Carreta for enjoyable meals out. For healthcare needs, Nicklaus Children's Hospital and other medical facilities are within a short driving distance. Parks like Douglas Park and Babcock Park provide opportunities for outdoor activities and relaxation. Overall, this area provides a mix of conveniences and recreational options that may appeal to seniors seeking a comfortable living environment in Miami.

Transportation

• American Airlines (0.6 miles)
• Concourse J (1.1 miles)
• Concourse H (1.1 miles)
• Concourse G (1.1 miles)
• Turkish Airlines Lounge (1.1 miles)
• Security Checkpoint H/J (1.1 miles)
• Concourse F (1.2 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (2.2 miles)
• Winn-Dixie (2.4 miles)

Places of Worship

• St Dominic's Catholic Church (1.2 miles)

Restaurants

• Latin American Bakery & Cafe (1.3 miles)
• TGI Friday's (1.3 miles)
• Wendy's (1.4 miles)
• La Carreta (1.5 miles)
• The Clover Irish Pub (1.5 miles)
• Versailles Restaurant (1.5 miles)
• Versailles Bakery (1.5 miles)

Cafes

• Crema Gourmet Espresso Bar (2.1 miles)
• Starbucks (2.8 miles)
• Casa Tua Cucina (4.9 miles)

Physicians

• Nicklaus Children's Hospital (2.8 miles)
• University Of Miami Doctors Office (3.6 miles)

Parks

• Douglas Park (2.8 miles)
• Babcock Park (3.5 miles)
• Regatta Park (4 miles)
• Peacock Park (4 miles)
• Tropical Park (4.7 miles)

Hospitals

• Doctors Hospital (3.6 miles)
• University Of Miami Hospital (3.6 miles)
• Veterans Administration Hospital Miami (3.7 miles)
• Jackson Memorial Hospital (3.9 miles)