Highlands Home Care

3320 South West 88Th Place, Miami, FL 33165

For more information about senior living options: (844) 490-3973

5 from 100 reviews
5 stars
99
4 stars
1
3 stars
0
2 stars
0
1 stars
0

Assisted Living Board and Care Home Respite Care

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    Overall Review of Highlands Home Care

    Pros

    • pro The aides are friendly and make patients feel comfortable.
    • pro The Palace at Home demonstrates professionalism, empathy, and attention to detail.
    • pro The team provides outstanding support and cares deeply about patient well-being.
    • pro The agency quickly eases family worries with professional and compassionate service.
    • pro Camila and Sergio lead a team that makes a huge difference in care.
    • pro The Weston team is consistently on top of things and incredibly helpful.
    • pro Camila Lucero is incredibly helpful and has a great attitude.
    • pro The home health department is amazing, providing outstanding care.
    • pro The agency is reliable, responsive, and dedicated to patient outcomes.
    • pro Camila and the Weston staff make care easy and stress-free for families.
    • pro The staff are professional, warm, and dedicated to high-quality care.
    • pro Nurses treat patients like family, providing peace of mind.

    Review

    The Palace at Home Home Health Agency consistently earns high praise from those who have experienced their care, with reviewers highlighting a blend of warmth, professionalism, and genuine compassion. Across multiple locations and roles, clients describe the team as friendly, respectful, and deeply attentive to both the patient and the family's peace of mind. The recurring sentiment is that the care feels personalized, meticulous, and dedicated to helping people heal and live comfortably at home.

    A common thread in the feedback is how quickly The Palace at Home puts families at ease. Several reviewers note that they were nervous about arranging home care, only to have their worries melt away after the first visit. The agency is portrayed as not only capable but also reassuring, with staff who make the patient feel cared for and the process feel manageable rather than overwhelming. The emphasis is on well-being and comfort, with families appreciating a sense of relief that comes from knowing loved ones are in capable, caring hands.

    The Weston location emerges as a standout in many reviews, consistently praised for leadership and the quality of the local team. Camila Lucero is frequently singled out - described as welcoming and incredibly helpful, with a front-desk presence that sets a positive tone from the start. Reviewers note her leadership and the overall attitude of the Weston office, portraying it as a hub of reliability and thoughtful support. The sentiment is that Camila and her team in Weston are not only professional but also genuinely positive and responsive in every interaction.

    Sergio, along with Camila's private-duty team in Weston, is repeatedly acknowledged for bringing warmth, professionalism, and dedication to caregiving. Reviews emphasize that the private-duty aides, nurses, and therapists work cohesively to deliver care that feels both skilled and compassionate. The care team's attentiveness includes practical help - coordinating doctor follow-ups, ensuring timely communication, and providing an environment where patients feel respected and valued. The impact is described as making a huge difference in daily life and recovery.

    For families who are geographically distant, The Palace at Home provides especially meaningful reassurance. One reviewer explains living far from a parent and relying on the team to keep them informed and connected. The combination of consistent updates, trusted hands on the ground, and caregivers who treat the loved one with sincere kindness creates a sense of security that transcends distance. This theme of transparency and reliable communication is repeatedly highlighted as a core strength of the agency.

    The range of services and the quality of relationships with the care team are emphasized as key factors in the overwhelmingly positive experience. A reviewer who serves as an Activities Director from the Weston location notes that the agency is reliable even on last-minute requests, and that the staff is professional and dedicated. The mention of outings, a daily exercise therapist (Alejandro O.), and the overall breadth of care - nursing, therapy, and home health support - paints a picture of a comprehensive, well-coordinated program designed to promote recovery and well-being at home.

    Professional credentials and patient outcomes are also highlighted from a clinical perspective. A primary care PA, who has worked with many home health agencies, commends The Palace at Home for responsiveness, reliability, and a genuine commitment to patient outcomes. She points to Camila's leadership and Lucero's dedication to patient care as standout strengths of the Weston team. This perspective reinforces the impression that the agency blends clinical proficiency with a compassionate, patient-centered approach.

    Beyond the patient experience, many reviewers speak to the emotional and practical realities of caregiving. They describe the nurses and therapists as skilled, kind, and patient, with staff who treat loved ones "like their own family." The environment is characterized as warm and peaceful, a second home where care feels personalized rather than hurried. The consistency of high-quality care, clear communication, and genuine empathy contributes to the sense of trust that families place in The Palace at Home.

    Finally, the personal and professional fulfillment of working at The Palace at Home is reflected in the feedback from staff. Reviewers who are employees describe a supportive leadership culture, thorough training, teamwork, and a work environment that values both employees and clients. The overarching message is that the organization operates with integrity and a serious commitment to excellence in home care, making it a rewarding place to work and a trusted choice for families seeking compassionate, dependable home health services.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Miami International (5 miles away) Miami International (5 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Highlands Home Care in Miami, FL is an exceptional assisted living community that offers a variety of care services and amenities to ensure the comfort and well-being of its residents. Our board and care home provides a warm and inviting atmosphere where seniors can receive the assistance they need while maintaining their independence.

    Our fully furnished accommodations are designed to create a cozy and homelike environment. Residents can enjoy the convenience of having housekeeping services provided, allowing them to spend more time doing activities they love. Our dedicated staff also assists with move-in coordination, making the transition to our community as smooth as possible.

    A highlight of Highlands Home Care is our beautiful outdoor space and garden, where residents can relax and enjoy nature. The community also offers Wi-Fi/high-speed internet and telephone services so that residents can stay connected with loved ones.

    At Highlands Home Care, we understand the importance of personal care assistance for seniors. Our caring staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. For seniors with diabetes or specific dietary restrictions, we offer specialized meal preparation and management.

    Transportation is made easy at Highlands Home Care. We arrange transportation for medical appointments and provide transportation services for doctors' appointments when needed.

    Residents at Highlands Home Care can expect a fulfilling lifestyle through our scheduled daily activities. Whether participating in group exercise classes or engaging in social events, there is always something exciting happening within our community.

    Located in Miami, FL, Highlands Home Care benefits from its convenient proximity to various amenities essential for senior living. There are numerous cafés, parks, pharmacies, restaurants, places of worship, theaters nearby ensuring that residents have access to entertainment options and essential services.

    Choose Highlands Home Care in Miami, FL for an exceptional assisted living experience where personalized care meets comfort and enjoyment.

    Nearby Places of Interest

    This area of Miami, Florida offers a variety of amenities and services that cater to senior living. With multiple pharmacies, physicians' offices, and hospitals within close proximity, residents can access healthcare easily. There are also several parks and places of worship nearby for recreational activities and spiritual fulfillment. Additionally, there are plenty of dining options ranging from fast food to sit-down restaurants, as well as cafes for social gatherings. For entertainment, there is a movie theater nearby. The location is also convenient for transportation with several concourses and airline options available for travel. Overall, this neighborhood provides a well-rounded community for seniors looking to live comfortably in Miami.

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Walgreens (1 miles)
    • Walgreens (1.7 miles)
    • Walgreens (2 miles)
    • CVS Pharmacy (2.1 miles)
    • Winn-Dixie (2.2 miles)
    • Walgreens (2.3 miles)

    Parks

    • Tropical Park (1.3 miles)
    • Concord Park (2.5 miles)
    • Southern Estates Park (3.2 miles)
    • Kendall Indian Hammocks County Park (3.7 miles)
    • Continental Park (4.3 miles)
    • Millers Pond Park (4.6 miles)
    • North Trail Park (4.7 miles)

    Restaurants

    • Delicias De Espana (1.6 miles)
    • Wendy's (2.1 miles)
    • Olive Garden (2.3 miles)
    • Fritanga Monimbo Fountainbleau (2.6 miles)
    • Pinecrest Bakery - West Miami (2.6 miles)
    • McDonald's (2.6 miles)
    • Flanigan's Seafood Bar & Grill (3.1 miles)

    Places of Worship

    • Bible Truth Chapel (2.3 miles)
    • St Thomas the Apostle Catholic Church (2.5 miles)
    • St Dominic's Catholic Church (4 miles)
    • Our Lady of Guadalupe (4.9 miles)

    Cafes

    • Moulin Rose Cake & Bakery Shop (2.7 miles)
    • Nespresso Boutique at Macy's (3.7 miles)
    • Panera Bread (3.9 miles)
    • Joanna's Marketplace (3.9 miles)
    • Crema Gourmet Espresso Bar (5.1 miles)
    • Panera Bread (5.2 miles)

    Physicians

    • Nicklaus Children's Hospital (2.8 miles)
    • Valdes Rafael DDS (2.9 miles)
    • UM Sylvester/Physicians at Kendall (3.7 miles)
    • Baptist Health Miami Cancer Institute (3.8 miles)
    • Pediatric Associates Doral (5.1 miles)

    Hospitals

    • South Miami Hospital (3.8 miles)
    • Doctors Hospital (4.2 miles)

    Theaters

    • AMC Sunset Place 24 (4 miles)

    Transportation

    • Concourse F (5.1 miles)
    • Concourse G (5.3 miles)
    • Concourse E (5.3 miles)
    • Turkish Airlines Lounge (5.3 miles)
    • Concourse H (5.4 miles)
    • American Airlines (5.4 miles)

    Frequently Asked Questions

    Where is Highlands Home Care?

    Nearby Communities

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