Information last verified:
12255 North West Miami Court, Miami, FL 33168
For more information about senior living options: (844) 490-3973
The company is described as very good. The review labels the company as very good.
The reviewer notes that every call for help yields the response that there are no funds and to try again next month. The mother’s case is described as extremely complex, with no family support and no assistance. The staff are described as rude and hanging up repeatedly, and overall communication is terrible. The reviewer has been calling for months but cannot explain the full situation and cannot discern the priority criteria. The service is described as a wall of refusals and excuses, not a compassionate support system. The lack of response and empathy is deemed unacceptable. The reviewer advises avoiding this service, saying there are better providers in Dade County.Dove Quality Care in Miami is best suited for families that can shoulder care coordination and fund services privately, without relying on urgent, on-demand support. The reviews indicate that when finances and eligibility are uncertain, or when a loved one requires rapid, hands-on attention, this provider struggles to deliver. The community appears most reliable in setups where a caregiver is able to advocate actively, push for timely responses, and manage the logistics of care outside the agency’s immediate workflow. For a senior who can tolerate some waiting and for a family that can tolerate bureaucratic friction, Dove Quality Care may function as a modest, private-pay option. It is not a crisis-response solution, and it should not be relied upon as the sole safety net in a high-risk situation.
Those considering alternatives are precisely those facing urgent safety concerns, complex medical needs, or tight budgets. The most troubling patterns are chronic communication gaps, rude interactions, and repeated hang-ups when attempting to arrange homecare. If a loved one depends on timely assistance or compassionate, empathetic engagement from staff, this provider may fall short. Families with limited time to advocate or navigate opaque funding criteria would benefit from exploring other Dade County options with clearer triage processes, more consistent outreach, and a documented commitment to client welfare. In short, difficult care dynamics and a dependence on prompt help make alternatives worth pursuing.
On balance, there are glimpses of capability that suggest the operation can work under favorable conditions. A subset of praise, described as “Very good” in some voices, hints that when staff alignment occurs, service delivery can meet expectations. This points to real potential: competent responders, and a functioning system, when communication is effective and funding matters are resolved. The variability is the key issue: strong performance in certain cases, but frequent failures in others. For families willing to test the waters with careful monitoring and clear agreements, there is a possibility of decent outcomes, but only if everything aligns and problems are actively managed.
The primary drawbacks, however, are not minor. The most consequential failure is the lack of dependable funding and the opaque filter for who gets help, described as a “wall of refusals.” This creates dangerous gaps where a vulnerable elder is left unattended while finances and eligibility are sorted out, a situation exacerbated by families juggling multiple jobs and limited bandwidth. Add to this an environment where staff can be rude, calls get dropped, and communication is consistently poor. These issues extend beyond irritation; they directly undermine safety, timely care, and emotional wellbeing. In practice, the reliability gap is the deciding factor for most families evaluating this provider.
A practical decision framework is essential. Verify private-pay guarantees for timely response and demand a clear escalation path for urgent requests. Seek a written, objective set of service eligibility criteria and a documented triage protocol. Speak with multiple current clients or caregivers to assess consistency, and insist on concrete commitments regarding communication timelines. Compare this with other local providers that offer 24/7 on-site support, transparent funding structures, and robust case management. The smarter move is to benchmark Dove Quality Care against stronger performers, and to reserve a long-term commitment until measurable service levels are demonstrated.
Bottom line: this community is not well-matched for families needing dependable, empathetic, and timely care for a vulnerable elder, particularly when funds are limited or urgent assistance is required. Alternatives with clearer funding mechanisms, stronger advocacy, and more reliable responsiveness should be prioritized. If Dove Quality Care is pursued anyway, approach with a firm contract, explicit service-level expectations, a defined escalation process, and a controlled trial period. For most households facing serious care needs, a different provider will likely offer greater peace of mind and a more predictable protection of a loved one’s wellbeing.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (9 miles away) Fort Lauderdale-Hollywood International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Dove Quality Care in Miami, FL is an assisted living community that prides itself on providing high-quality care and comfortable living for its residents. Our community offers a wide range of amenities to ensure the well-being and satisfaction of our residents.
For dining, we have a lovely dining room where residents can enjoy nutritious and delicious meals. Our community is fully furnished, providing a cozy and home-like atmosphere. We also have a beautiful garden and outdoor space where residents can relax, socialize, or engage in activities.
Our dedicated housekeeping services ensure that the living spaces are always clean and well-maintained. Additionally, we offer move-in coordination services to facilitate a smooth transition for new residents.
To keep our residents connected with their loved ones and the outside world, we provide telephone and Wi-Fi/high-speed internet facilities.
At Dove Quality Care, we understand the importance of personalized care services. Our highly trained staff assists with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive necessary medical attention. Our staff is experienced in managing diabetes diets and medication management as well.
We cater to special dietary restrictions to accommodate individual needs. Transportation arrangements for medical appointments are provided to make sure our residents receive timely healthcare services.
In terms of nearby amenities, there are two parks where residents can enjoy nature walks or outdoor activities. Eight pharmacies are conveniently located nearby for easy access to medication needs. Additionally, three restaurants offer dining options within close proximity to our community.
To enhance the social life of our residents, we organize scheduled daily activities that cater to various interests and preferences.
Overall, Dove Quality Care in Miami, FL is committed to providing exceptional care services while ensuring comfort and convenience for each resident. Our goal is to create an environment where seniors can thrive physically, mentally, and emotionally while enjoying their golden years in a supportive community atmosphere.
Dove Quality Care is located at 12255 North West Miami Court, Miami, FL 33168 in Miami-Dade County, Florida
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